Frequently Asked Questions

Product Overview & Company Information

What is aiERP by Priority Software?

aiERP is Priority Software's AI-powered ERP solution that embeds artificial intelligence directly into the core of the ERP system. Unlike traditional ERPs that treat AI as an add-on, aiERP is designed as an inherently intelligent platform, enabling smarter automation, deeper analytics, and enhanced user experience. It allows users to interact with the system using natural language, automate workflows, and gain actionable insights for better business decisions. Learn more.

What does Priority Software do?

Priority Software provides scalable, agile, and open cloud-based business management solutions for organizations of all sizes and industries. Its offerings include ERP systems, retail management, hospitality management, and school management platforms. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Source

Who uses Priority Software's solutions?

Priority Software serves a diverse range of industries and roles, including retail business owners, operations and supply chain managers, CFOs, IT managers, and companies in manufacturing, healthcare, technology, and services. Notable customers include Toyota, ALDO, Adidas, GSK, Teva, and Outbrain. See customer list

What are the main products offered by Priority Software?

Priority Software offers ERP systems, Retail Management solutions, Hospitality Management (Optima PMS), School Management platforms, professional and implementation services, partnership opportunities, and a marketplace for extended solutions. ERP details

Features & Capabilities

What AI features are embedded in aiERP?

aiERP includes embedded AI for natural language queries, automated workflow creation, predictive analytics, demand forecasting, delivery route optimization, anomaly detection, AI-powered writing assistance, and personalized workspace recommendations. These features help automate routine work, accelerate decisions, and turn operational data into actionable business value. Source

How does aiERP use natural language processing?

aiERP allows users to interact with the ERP using natural language. You can ask questions like "Show me February's open orders" or instruct the system to "Alert me when inventory is low," and aiERP will execute the request, create business rules, or automate workflows accordingly. Source

What is the AI Writing Assistant in aiERP?

The AI Writing Assistant helps users craft professional, accurate, and tailored messages within the ERP. It offers grammar and tone correction, dynamic fields, personalized subject lines, and the ability to toggle between AI-assisted and classic editors. It can generate emails from business rules and enhance visuals with images and emojis. Source

How does aiERP optimize delivery routes?

aiERP's Advanced Delivery Planning (ADP AI) automates route planning for inventory documents and sales orders. It visualizes routes on maps, summarizes key data (distance, weight, volume, item quantity, estimated travel time), and performs multi-route optimization considering distance and travel time for efficient distribution. Source

What predictive analytics capabilities does aiERP offer?

aiERP uses machine learning to analyze historical data for time-series forecasts, demand planning, and risk prediction. The system helps forecast inventory gaps, delivery risks, and business trends, enabling proactive decision-making. Source

How does aiERP help with anomaly detection?

aiERP can detect unusual transactions, delays, or performance deviations in finance and operations before they become business issues, allowing organizations to address problems proactively. Source

What is AI-powered descriptive analytics in aiERP?

AI-powered descriptive analytics in aiERP automatically analyzes charts and reports, providing users with plain-language summaries of business trends and changes, eliminating the need to interpret complex data visualizations manually. Source

Does aiERP support no-code customization?

Yes, aiERP allows businesses to adjust workflows, layouts, and business rules without IT support, making it highly adaptable to unique operational needs. Source

What integration options are available with Priority Software?

Priority Software offers over 150 plug & play connectors, unlimited API connectivity, ODBC drivers, RESTful API, and SFTP file integration. It supports embedded integrations and has a dedicated marketplace for extended solutions. Integration details

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored system extensions. API documentation

Use Cases & Benefits

How does aiERP improve business productivity?

aiERP automates routine tasks, enables natural language interactions, and provides predictive insights, allowing users to focus on higher-value work. This leads to improved productivity, faster decision-making, and more efficient operations. Source

What business problems does aiERP solve?

aiERP addresses poor quality control, lack of data flow, inventory management issues, manual processes, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time insights to help businesses operate more efficiently and scale effectively. Source

How does aiERP help with supply chain management?

aiERP optimizes supply chain management by forecasting demand, predicting shortages, automating order fulfillment, and optimizing delivery routes. It provides end-to-end visibility and proactive recommendations to reduce costs and improve service levels. Source

Is aiERP suitable for manufacturing operations?

Yes, aiERP offers predictive analytics, demand forecasting, intelligent search, and automated process insights tailored for manufacturing efficiency. It helps optimize production, inventory, and supply chain operations. Source

How does aiERP support retail businesses?

aiERP supports retail businesses with real-time insights, centralized inventory management, omnichannel order fulfillment, loyalty program capabilities, and advanced promotion engines. It helps retailers streamline operations and enhance customer experiences. Retail Management

Can aiERP help educational institutions?

Yes, Priority Software offers school management platforms that help educational institutions manage operations efficiently, including student information, scheduling, and reporting. School Management

What pain points does aiERP address for CFOs and finance teams?

aiERP addresses pain points such as high operational and inventory costs, lack of real-time reporting, and disconnected systems. It provides centralized data, real-time analytics, and automation to improve financial reporting and reduce IT expenses. Pain points

How does aiERP benefit IT managers?

aiERP benefits IT managers by reducing reliance on costly legacy systems, simplifying integration, and enabling easy introduction of new capabilities through modular architecture and open APIs. API details

Competition & Comparison

How does aiERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. aiERP is user-friendly, flexible, customizable without IT support, and ensures compliance with standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source

How does aiERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. aiERP is affordable, easy to use, supports true multi-company operations, and does not require forced migrations. Source

How does aiERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. aiERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. Source

How does aiERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. aiERP provides structured implementation, scalability, proven methodologies, and quick user adoption. Source

How does aiERP compare to Acumatica?

Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. aiERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible commitments. Source

How does aiERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and customizations require coding. aiERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations and evolving on a single platform. Source

How does aiERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized modules for manufacturing, retail, and pharma. aiERP includes ready-to-use industry modules and supports no-code customization for automation and mobile. Source

How does aiERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. aiERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source

Customer Success & Recognition

What feedback have customers given about aiERP's ease of use?

Customers consistently praise aiERP for its intuitive interface and user-friendly design. For example, Allan Dyson of Merley Paper Converters noted that employees can manage daily tasks without relying on IT, and Tomer Lebel of Cyberint found aiERP much easier to operate than other ERP solutions. aiERP holds a 4.1/5 rating on G2. Case study

What are some real-world success stories with aiERP?

Dejavoo's CFO, Enrique Menocal, reported that aiERP's efficiency allowed them to grow without increasing headcount. Orb Interiors doubled output without increasing staff. Nautilus Designs saw a 30% growth in order volume thanks to integration capabilities. See more case studies

Has aiERP received industry recognition?

Yes, Priority has been recognized as a Major Player in the IDC® MarketScape Worldwide AI-Enabled Midsize Business ERP Applications 2025 Vendor Assessment and is consistently featured in Gartner Magic Quadrant and ranked #1 by TEC in 2025. IDC report

What is the customer satisfaction rating for aiERP?

aiERP has received a customer satisfaction rating of approximately 4.1 out of 5 on G2, with users highlighting its simplicity, effectiveness, and ease of use. Customer reviews

Which notable companies use aiERP or Priority Software?

Notable companies using Priority Software include Toyota, ALDO, Adidas, GSK, Teva, Outbrain, Ace Hardware, and Dunlop. Customer list

Technical Requirements & Support

Where can I find technical documentation for aiERP?

Technical documentation for aiERP and other Priority ERP solutions is available on the Priority Software documentation page. It includes details on features, supported industries, and integration options. Documentation

What professional and implementation services does Priority Software offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Services include project management, training, and ongoing support. Implementation services

Does Priority Software offer a marketplace for extended solutions?

Yes, Priority Market is a dedicated marketplace where customers can find and integrate extended solutions and add-ons to enhance their Priority ERP experience. Priority Market

How can I request a demo of aiERP?

You can request a personalized demo of aiERP by visiting the Priority Software demo page and submitting your information. Request a demo

Where can I find more resources about AI in ERP?

Priority Software provides blogs, articles, and podcasts on AI in ERP, including topics like AI's impact on business management and ERP innovation. Blog | Article

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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aiERP: AI-native ERP with smart AI companion

Turn daily tasks into intelligent, automated workflows with AI agents, and gain insights, increase productivity, and accelerate growth.

Request a demo
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aiERP Companion: Agentic AI ERP operations at the speed of conversation

Use natural language to instantly generate actionable insights and orchestrate workflows across modules. Deploy purpose-built AI agents for finance, supply chain, sales and more, to execute daily tasks within your ERP data while retaining complete strategic control.

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AI capabilities at the heart of ERP

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Advanced search

Quickly surface the most relevant data, records, and insights across your ERP

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AI Agents

Streamline complex tasks with specialized AI agents

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Automation & business rules creation

Turn instructions into automated workflows

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Smart reconciliation

Reduce manual effort and errors with AI-powered matching recommendations

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Advanced delivery optimization

Maximize delivery efficiency with AI-powered algorithmic routing

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Predictions and forecasting

Anticipate demand, prevent inventory gaps, and proactively mitigate delivery risks

Reports

Descriptive analytics

Understand the story behind the data and turn it into actionable intelligence

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Writing assistant

Generate professional responses instantly

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Portal & mobile AI

Extend AI capabilities to customers, vendors and workers on the go

Intelligence built in: Priority's AI-first vision

Our focus is outcomes. The aiERP Companion and specialized agents analyze signals, trigger workflows, and execute routine operations inside the ERP, reducing manual effort while elevating decision quality and on‑time performance across the business.

 

 

  • Sagive Greenspan, CEO
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Make your workday easier with embedded AI

AI first experience

We embed conversational AI across all touchpoints including mobile apps and portals so your team your customers and vendors can execute tasks naturally right where they work.

Smarter data

We organize your data behind the scenes so the system can give you real-time insights exactly when you need them.

Smoother workflows

We map how your team works and provide you with automatic suggestions for better and faster ways to operate.

 

Error prevention

We spot costly mistakes, like unusual discounts or duplicate payments and highlight them before they impact your bottom line.

AI first experience

Smarter data

Smoother workflows

Error prevention

We embed conversational AI across all touchpoints including mobile apps and portals so your team your customers and vendors can execute tasks naturally right where they work.

We organize your data behind the scenes so the system can give you real-time insights exactly when you need them.

We map how your team works and provide you with automatic suggestions for better and faster ways to operate.

 

We spot costly mistakes, like unusual discounts or duplicate payments and highlight them before they impact your bottom line.

TEC® recognized Priority ERP as the #1 ERP for SMBs

TEC's recent insight report dives deep into ERP solutions for SMBs, focusing on their functionality and user experience.

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aiERP ERP FAQs

What is aiERP?

aiERP is an intelligent enterprise platform built by Priority Software that fundamentally differs from traditional ERP systems. Rather than treating AI as an add-on feature, Priority has built intelligence into every aspect of the system's architecture. This creates a business platform that naturally understands user intent, automates complex processes, and continuously learns from your operations to deliver increasingly sophisticated insights and automation. It's the difference between a system that simply processes data and one that actively helps drive your business forward.

How does AI improve ERP systems?

AI improves ERP systems by automating repetitive tasks, enhancing data accuracy, predicting demand, and enabling real-time decision-making. Machine learning algorithms analyze trends and optimize workflows, while natural language processing improves user interaction. These upgrades increase efficiency, reduce errors, and support strategic planning.

What are the benefits of AI in ERP?

The integration of AI into ERP delivers immediate and long-term benefits to your organization. By automating routine tasks and enabling natural language interactions, it dramatically improves user productivity. The system's predictive capabilities help you anticipate market changes and optimize operations proactively. Perhaps most importantly, it transforms complex data into actionable insights, enabling faster, more confident decision-making across your organization.

How does machine learning work in ERP?

Machine learning works in ERP by analyzing historical data to detect patterns, forecast trends, and automate decisions. It predicts inventory needs, and optimizes supply chain operations. These insights help businesses streamline workflows, reduce costs, and improve accuracy across departments.

What is generative AI in ERP?

Generative AI in Priority's ERP system enables users to interact with the ERP in natural language to generate content, automate processes, execute tasks, and gain insights. At the center is Companion, an AI-powered interface that allows users to create reports, write professional emails, generate business rules, launch workflows, and retrieve information simply by asking. Companion also activates a growing set of AI Agents that streamline and automate day-to-day operations across finance, sales, supply chain, and more. By understanding user intent and business context, Priority's generative AI helps organizations automate complex tasks and work more efficiently across the entire ERP platform.

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*Some of the features listed on this page are still in the road map.