BlogBenefits of mobile ERP: What's in it for you – and your business
Sep. 06, 2023
ERP

Benefits of mobile ERP: What's in it for you – and your business

Yossi Nissan

CMO

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In recent years, studies have shown that a vast majority of companies have switched from traditional on-premise to cloud-based Enterprise Resource Planning (ERP) solutions that include a mobile ERP application. However, there are still numerous businesses out there that continue to use legacy ERP tools that just don't “level up” to today's work environment and real user needs. More often than not, these tools can slowdown operational business processes or even bring them to a halt, and restrict users to only access an on-premise ERP system, in-house, on their desk-top computers.

As we are all still dealing with the many post-pandemic challenges, most employees work from home, or in hybrid mode, a combination of home and office. Truth be told, it's tough to imagine any work-related scenario of any kind that does not involve a mobile device or tablet. What's more, whether employees are in the field, onsite at a customer, collecting data or selling products and services, mobile ERP is a must-have for companies to “carry their business with them” – at any time, and from any location.

Let's take a closer look at what powers mobile ERP, why it's essential for just about every forward-thinking business, and the many value-added benefits it delivers.

What is mobile ERP?

Mobile ERP is a mobile application that helps you streamline and automate your business processes. It works just like traditional ERP solutions, except that it's offered as an easily accessible mobile app that can be conveniently used on the go. It syncs company data to the cloud in real-time, and shares this same data across all devices in an organization so that everyone has access to the latest, most accurate information. Mobile ERP enables companies of all sizes and scopes across all industry verticals to enhance their efficiency and productivity, saving valuable time, resources, and costs.

5 Key benefits of mobile ERP

Traditional ERPs have evolved to meet the demands of the digital age, with Mobile ERP emerging as a crucial innovation. Let's explore the five key benefits of Mobile ERP and how it can help transform your business operations.

Real-time data synchronization.

ERP solutions have traditionally been complex and even cumbersome, mainly deployed on-premise. However, this doesn't help employees that need to work in the field or those who work from home. Mobile ERP allows employees to work anywhere, anytime, where real-time data is stored in a central database. As a result, duplicate copies are eliminated, and employees across the organization have access to the latest, most accurate company data.

Improved decision-making.

As companies gain access to real-time data that's always up to date, they can generate more insightful reports, and make more accurate predictions. Mobile ERP helps identify various bottlenecks and hurdles across the supply chain, and ensures that data-driven business decisions are made based on real-time information. Mobile ERP helps facilitate faster and easier communication between employees, teams, and departments, rendering decision-making a reliable collaborative process.

Enhanced customer service.

Mobile ERP enables company employees to connect and interact with customers in exciting new ways. It provides real-time data to field technicians and sales reps at customer sites, with always up-to-date customer information, such as service calls, spare parts, contracts, invoices, and more. Field technicians no longer have to make double entries following customer visits, and status updates and other information can be entered after completing a job, all synced to a central database. This saves valuable time onsite for both employees and customers, where tech and sales reps have all the data they need – right at their fingertips, to enhance the customer experience and the level of customer service.

Competitive advantage.

Mobile ERP helps accelerate product turnaround and delivery times, and enables customers to gain trust in a company's products and services. It also provides a “customer first” platform, with faster, more efficient response time via an always available mobile app, and always be one step ahead of the competition. As mobile ERP enhances productivity and quick delivery of products and services, it also enhances customer satisfaction, and reduces churn. As a result, there's less time to worry about the competition, and more time to focus on business strategies, and how to improve existing products and services.

Device agnostic.

A mobile ERP app is built to function smoothly and seamlessly on any mobile device or tablet, regardless of its size, screen resolution, or operating system. This makes it convenient for employees, as they don't have to acquire another phone for work purposes, and can continue to use their own mobile devices at work, or to access the ERP app when they're not in the workplace. Companies can conveniently use their mobile ERP app to collect payments and manage their inventory, while employees can access the ERP system for time & attendance on any device they choose. Plus, mobile ERP apps are equipped with an intuitive user interface (UI), making it easy to train employees on how to use them.

Is mobile ERP secure?

Yes, Mobile ERP systems are very secure, but their security depends on various factors, including the implementation, the specific software used, and the practices followed by the organization. Here are the 3 most important considerations when it comes to the security of Mobile ERP.

Authentication and authorization

Secure Mobile ERP systems should employ robust authentication methods, such as multi-factor authentication (MFA) to ensure that only authorized users can access the system. Additionally, role-based access controls should be in place to limit users' access to only the data and functions necessary for their roles. Mobile devices themselves should be secured with password protection, biometrics, or PINs so that lost or stolen devices do not compromise the security of ERP data, and remote wipe capabilities should be in place to erase data from lost or stolen devices.

Encryption

Data transmission between mobile devices and ERP servers should be encrypted using strong encryption protocols. This prevents unauthorized access to sensitive information during transit. Data stored on mobile devices should also be encrypted to protect it in case the device is lost or stolen

Regular updates and patching

Both the ERP software and the mobile operating systems should be kept up-to-date with the latest security patches. Software vendors often release updates to address known vulnerabilities. You should also ensure that the ERP software vendor provides ongoing support and updates for security. It's vital to choose reputable vendors with a strong track record in security.

Priority's mobile ERP suite

Priority's mobile ERP solutions deliver ERP system features and functionality from any mobile device or tablet. This means your workforce will always be primed and ready with always-on, always-available system functionality in our always-moving business world. That means real-time access and full visibility of your business, from any location, at any time.

Powered by automatic synchronization functionality, any changes made in the app are instantly updated and synced in the Priority system. Built on a web-based HTML 5 UI, the app quickly adjusts itself to various screen sizes on any device. Priority's mobile ERP suite consists of a powerful mobile ERP app generator, out-of-the-box mobile apps that are ready to use, and a web & mobile SDK, for developers who want to leverage additional capabilities.

If you'd like to learn more about how mobile ERP can power your business, contact us today to schedule a call with one of our ERP experts.

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The Author

Yossi Nissan

CMO

Yossi has been spearheading Priority's worldwide marketing efforts since 2021, leveraging his extensive 18-year background in marketing within the B2B technology sector. His professional journey started at Motorola Solutions, where he assumed multiple roles, eventually rising to the position of Vice President of Global Marketing at RADWIN. He is academically grounded with a B.Sc. in Electrical Engineering from Tel Aviv University and an Executive MBA from Bar-Ilan University.

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Frequently Asked Questions

Mobile ERP: Features & Capabilities

What is mobile ERP and how does it work?

Mobile ERP is a mobile application that streamlines and automates business processes, offering the same functionality as traditional ERP solutions but accessible on the go. It syncs company data to the cloud in real-time and shares this data across all devices, ensuring everyone has access to the latest, most accurate information. This enhances efficiency and productivity for companies of all sizes and industries. Learn more.

What are the key benefits of using mobile ERP?

Mobile ERP offers real-time data synchronization, improved decision-making, enhanced customer service, competitive advantage, and device agnosticism. Employees can work anywhere, access up-to-date data, interact with customers efficiently, and use any device. The intuitive UI makes training easy and adoption fast. Source.

How does mobile ERP improve decision-making?

Mobile ERP provides access to real-time, up-to-date data, enabling companies to generate insightful reports and make accurate predictions. It helps identify bottlenecks across the supply chain and facilitates faster, easier communication between teams, making decision-making a reliable, collaborative process.

How does mobile ERP enhance customer service?

Mobile ERP enables employees to access real-time customer information, such as service calls, contracts, and invoices, directly at customer sites. Field technicians and sales reps can update statuses and enter information on the spot, saving time and improving the customer experience.

Is Priority's mobile ERP device agnostic?

Yes, Priority's mobile ERP app is built to function smoothly on any mobile device or tablet, regardless of size, screen resolution, or operating system. Employees can use their own devices for work, and the app's intuitive UI makes it easy to train and onboard users.

What is included in Priority's mobile ERP suite?

Priority's mobile ERP suite includes a powerful mobile ERP app generator, ready-to-use out-of-the-box mobile apps, and a web & mobile SDK for developers seeking additional capabilities. The suite is built on a web-based HTML5 UI that adjusts to various screen sizes and devices. Learn more.

How does Priority mobile ERP handle real-time data synchronization?

Any changes made in the mobile ERP app are instantly updated and synced in the Priority system, ensuring all users have access to the latest data across devices and locations.

Can Priority mobile ERP be used for inventory management and payments?

Yes, companies can use Priority's mobile ERP app to collect payments and manage inventory, while employees can access the ERP system for time & attendance and other operational needs from any device.

How easy is it to train employees on Priority's mobile ERP?

Priority's mobile ERP apps feature an intuitive user interface, making it easy to train employees and accelerate adoption across the organization.

Is mobile ERP secure?

Yes, mobile ERP systems are secure when implemented with best practices. Security features include robust authentication (such as multi-factor authentication), role-based access controls, device-level security (passwords, biometrics, remote wipe), strong encryption for data transmission and storage, and regular updates and patching. Source.

Security & Compliance

What authentication and authorization methods does Priority mobile ERP use?

Priority mobile ERP employs robust authentication methods, including multi-factor authentication (MFA) and role-based access controls, ensuring only authorized users can access the system and limiting access to necessary data and functions.

How is data encrypted in Priority mobile ERP?

Data transmission between mobile devices and ERP servers is encrypted using strong protocols. Data stored on mobile devices is also encrypted to protect it in case of loss or theft.

How does Priority mobile ERP ensure ongoing security?

Priority mobile ERP and mobile operating systems are kept up-to-date with the latest security patches. The vendor provides ongoing support and updates to address vulnerabilities, ensuring continued protection.

Use Cases & Benefits

Who can benefit from Priority's mobile ERP?

Businesses of all sizes and industries, especially those with remote, field, or hybrid workforces, benefit from Priority's mobile ERP. It is ideal for companies seeking real-time data access, improved operational efficiency, and enhanced customer service.

How does Priority mobile ERP help companies adapt to hybrid and remote work?

Priority mobile ERP enables employees to access business data and processes from any location, supporting remote and hybrid work models. This flexibility ensures business continuity and productivity regardless of where employees are working.

What problems does Priority mobile ERP solve for field technicians and sales reps?

Field technicians and sales reps can access real-time customer and service data, update statuses, and enter information directly from customer sites, eliminating double entries and saving time for both employees and customers.

How does Priority mobile ERP provide a competitive advantage?

Priority mobile ERP accelerates product turnaround and delivery times, improves customer satisfaction, and provides a customer-first platform with faster, more efficient response times. Its always-available mobile app helps businesses stay ahead of the competition.

How does Priority mobile ERP help with inventory management?

Priority mobile ERP enables companies to manage inventory in real-time from any device, improving forecasting, demand planning, and supply chain efficiency, resulting in happier customers and increased revenue.

How does Priority mobile ERP support time & attendance tracking?

Employees can access the ERP system for time & attendance tracking from any device, streamlining workforce management and ensuring accurate records.

How does Priority mobile ERP help companies save time and costs?

By automating workflows, providing real-time data access, and enabling employees to work efficiently from any location, Priority mobile ERP helps companies save valuable time and reduce operational costs.

Technical Requirements & Integrations

Does Priority mobile ERP support integration with other systems?

Yes, Priority Software offers a wide range of integrations, including RESTful API, ODBC drivers, SFTP file integration, and over 150 plug & play connectors. This enables seamless connectivity with third-party applications and legacy systems. Learn more.

Is there an API available for Priority mobile ERP?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, allowing businesses to create custom integrations tailored to their needs. API details.

Where can I find technical documentation for Priority ERP?

Priority Software provides comprehensive technical documentation for its ERP solutions, including features, supported industries, and product details. Access the documentation at Priority's ERP documentation page.

What types of integrations are available for hospitality and retail?

Priority offers integrations with hospitality and retail platforms such as Webhotelier, Ving Card, Verifone, SAP, Salto, Sabre, RoomPriceGenie, and more. These integrations cover channel management, digital access control, payments, marketing automation, and customer management. Hospitality Marketplace.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source.

How does Priority Retail Management compare to other retail ERP providers?

Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competitors often lack specialized retail management features and depend on integrations, which introduces complexity and operational risk.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow technical support. Priority Optima is scalable, cost-effective, intuitive, and emphasizes responsive support, flexible customization, and open architecture for seamless integrations. Source.

Customer Success & Testimonials

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its user-friendly design and intuitive interface. For example, Allan Dyson of Merley Paper Converters highlighted the system's ease of use, allowing employees to manage daily tasks efficiently. On G2, Priority ERP has a rating of approximately 4.1/5, with users noting its simplicity and effectiveness. Merley Case Study.

Can you share specific case studies or success stories of Priority customers?

Yes, Priority has numerous case studies. For example, Solara Adjustable Patio Covers accelerated workflows and improved project turnaround times. Nautilus Designs reported a 30% growth in order volume thanks to Priority’s integration capabilities. Dunlop Systems and Components noted increased trust in data accuracy and improved operations. See more case studies.

Who are some of Priority Software's notable customers?

Priority Software is trusted by companies such as Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and Checkmarx. These organizations span retail, manufacturing, healthcare, technology, and more. Customer list.

What is the customer satisfaction rating for Priority ERP?

Priority ERP has received a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, effectiveness, and ease of use. G2 Reviews.

Pain Points & Solutions

What core problems does Priority Software solve?

Priority Software addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides centralized management, automation, and tailored solutions for specific industries. Learn more.

What pain points do Priority's customers commonly express?

Customers report challenges such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and integration challenges. Priority solves these with centralized data, automation, and industry-specific features. Source.

How does Priority Software help with poor inventory management?

Priority optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in happier customers and increased revenue.

How does Priority Software address operational inefficiencies?

Priority Software automates workflows, provides AI recommendations, and centralizes views across departments and locations, improving operational efficiency and reducing manual errors.

Support & Implementation

What professional and implementation services does Priority offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include structured implementation processes and ongoing support. Details.

How can I contact Priority Software for more information or a demo?

You can contact Priority Software to schedule a call with an ERP expert or request a demo via the Contact Us page or Demo request page.