Frequently Asked Questions
Product Information
What is Priority Software and what solutions does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving organizations of all sizes and industries. Learn more.
What types of ERP solutions does Priority Software provide for manufacturers?
Priority Software provides advanced ERP solutions tailored for manufacturers, supporting discrete, process, engineer-to-order (ETO), and mixed-mode manufacturing. The platform includes built-in support for BOM management, batch tracking, project-based costing, and quality assurance. Details here.
How does Priority ERP support Industry 4.0 manufacturing environments?
Priority ERP integrates with MES, SCADA, and IIoT systems, enabling real-time data exchange, AI-driven forecasting, and automated quality tracking. It supports advanced manufacturing technologies such as machine learning for predictive maintenance and digital twins for production simulation. Source.
What manufacturing models does Priority ERP support?
Priority ERP supports discrete manufacturing (assembly of trackable units), process manufacturing (batch production with formula management), engineer-to-order (ETO) manufacturing (custom projects), and mixed-mode manufacturing (combining multiple models). Each model is supported with tailored planning, costing, and operational tools. Source.
Does Priority Software offer solutions for other industries besides manufacturing?
Yes, Priority Software offers solutions for retail, hospitality, education, healthcare, pharmaceuticals, construction, agriculture, and more. Each industry solution is tailored to specific operational and regulatory needs. Industry details.
What is the process for selecting and implementing an ERP system with Priority?
The process includes assembling a cross-functional selection team, documenting current processes, defining future requirements, issuing a structured RFP, evaluating vendors with real-world scenarios, and analyzing total cost of ownership (TCO) over 5-10 years. Priority provides expert guidance throughout. Source.
How does Priority ERP handle compliance and regulatory requirements?
Priority ERP includes built-in compliance features for audit trails, quality approvals, and regulatory documentation (e.g., FDA, REACH, MSDS). It supports multi-currency, multi-language, and local regulatory requirements in a unified environment. Source.
What technical documentation is available for Priority ERP?
Priority Software provides comprehensive technical documentation covering features, supported industries, and product capabilities. Documentation is available online for prospects and customers. Access documentation.
Does Priority Software offer an open API for integrations?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. API details.
What integrations are available for Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading vendors in hospitality, ERP, payments, marketing automation, and more. Integration details.
Features & Capabilities
What are the core features of Priority ERP for manufacturers?
Core features include multi-level BOM management, batch and serial tracking, flexible production scheduling, real-time inventory updates, project-based costing, quality assurance, and regulatory compliance. Source.
How does Priority ERP support flexible manufacturing processes?
Priority ERP supports make-to-stock, make-to-order, batch production, and hybrid manufacturing, with dynamic scheduling, routing, and capacity management tools. It enables real-time updates and process adjustments. Source.
Can Priority ERP handle multi-site and global operations?
Yes, Priority ERP is designed to support multi-site, multi-business unit, and global operations, including multi-currency, multi-language, and local compliance requirements in a unified platform. Source.
Does Priority ERP support real-time production visibility?
Yes, Priority ERP provides real-time visibility into production status, inventory levels, and order progress, enabling better decision-making and operational control. Source.
What automation capabilities does Priority ERP offer?
Priority ERP includes built-in automated workflows, AI recommendations, and centralized views to improve operations, reduce manual errors, and boost efficiency across departments and locations. Source.
How does Priority ERP support advanced analytics and reporting?
Priority ERP provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better forecasting, budgeting, and operational decisions. Source.
Can Priority ERP be customized without coding?
Yes, Priority ERP allows no-code customizations for workflows, field names, screen layouts, and business logic, enabling rapid adaptation to changing business needs without IT support. Source.
What are the integration options for Priority ERP?
Priority ERP offers RESTful API, ODBC drivers, SFTP file integration, and embedded connectors for seamless integration with MES, WMS, PLM, and other enterprise systems. Integration details.
How does Priority ERP ensure data consistency and accuracy?
Priority ERP maintains a single source of truth for all operational and customer data, ensuring consistent and accurate information across departments and eliminating synchronization challenges. Source.
Use Cases & Benefits
Who can benefit from Priority ERP?
Manufacturers, retailers, hospitality providers, educational institutions, healthcare organizations, and more can benefit from Priority ERP. The platform is designed for SMBs, mid-market, and enterprise organizations seeking scalable, industry-specific solutions. Source.
What problems does Priority ERP solve for manufacturers?
Priority ERP solves poor quality control, fragmented data, manual processes, outdated systems, limited scalability, compliance challenges, and complex order fulfillment. It centralizes data, automates workflows, and supports real-time visibility. Source.
How does Priority ERP help with compliance in regulated industries?
Priority ERP provides built-in audit trails, quality approvals, regulatory documentation, and supports compliance with standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source.
Can Priority ERP help reduce operational costs?
Yes, studies show manufacturers with fully integrated ERP systems like Priority reduce operational costs by an average of 39% and decision-making time by 36%. Source.
How does Priority ERP improve inventory management?
Priority ERP optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in reduced overstocking and happier customers. Source.
What customer pain points does Priority ERP address?
Priority ERP addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, complex order fulfillment, high IT costs, and challenges with legacy systems. Source.
Are there real-world success stories of Priority ERP implementation?
Yes, companies like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in workflows, growth, and operational efficiency using Priority ERP. Case studies.
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. It has a G2 rating of approximately 4.1/5, with testimonials highlighting quick learning, efficient management, and minimal reliance on IT teams. Source.
Which notable companies use Priority Software?
Priority Software is trusted by companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, Dunlop, Outbrain, GSK, and many more across retail, manufacturing, healthcare, and technology sectors. Customer list.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. Source.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards. Source.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. Source.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation. Source.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization. Source.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. Source.
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides professional onboarding, implementation, and optimization services to ensure smooth deployment and optimal utilization of its solutions. Service details.
How does Priority Software support its customers post-implementation?
Priority Software offers ongoing support, training, and upgrade services, with a focus on responsive customer service and continuous improvement. Support details.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.
Does Priority Software offer partnership opportunities?
Yes, Priority Software offers technology partnerships, AWS partnerships, and opportunities for resellers and integrators. Partnership details.