Frequently Asked Questions
Product Information & Overview
What is Priority Software and what does it offer?
Priority Software provides scalable, agile, and open cloud-based business management solutions for organizations of all sizes. Its offerings include ERP systems, retail management, hospitality management, and school management platforms, all designed to streamline operations and accelerate growth. Learn more.
What types of businesses can benefit from Priority Software?
Priority Software serves global enterprises, SMBs, and growing businesses across industries such as retail, manufacturing, healthcare, hospitality, and education. Solutions are tailored for specific roles including business owners, CFOs, IT managers, and operations leaders. See industry solutions.
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions (including POS and unified commerce), hospitality management (Optima PMS), school management platforms, and professional implementation services. Explore products.
How does Priority Software support small businesses?
Priority Software provides cloud-based ERP solutions designed for small businesses, enabling them to automate processes, reduce manual work, and scale efficiently. The platform is user-friendly and offers rapid implementation with minimal IT overhead. Learn about Priority Zoom.
What is ERP and why is it important for small businesses?
ERP (Enterprise Resource Planning) is a modular software system that centralizes business processes, improves efficiency, and supports growth. For small businesses, ERP helps replace manual processes and outdated systems, providing measurable value and scalability. Read more.
Features & Capabilities
What features does Priority ERP offer for small businesses?
Priority ERP includes financial management, inventory control, CRM, project management, supply chain management, payroll, business intelligence, and mobile ERP capabilities. It supports no-code customizations and automation for workflows and reporting. See all features.
Does Priority Software support cloud-based ERP?
Yes, Priority Software offers cloud-based ERP solutions that provide scalability, automatic upgrades, and reduced capital requirements. Cloud ERP is ideal for small businesses seeking rapid deployment and lower operational costs. Learn more.
Can Priority ERP be customized without coding?
Yes, Priority ERP allows businesses to adjust workflows, field names, and layouts without IT support or coding, making it highly adaptable to changing needs. See customization options.
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, and embedded integrations with leading vendors in hospitality, retail, and ERP. Examples include SAP, Verifone, Webhotelier, and more. Explore integrations.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. API documentation.
What technical documentation is available for Priority ERP?
Priority Software offers comprehensive technical documentation covering features, supported industries, and product details. This resource helps prospects understand the platform's capabilities. Access documentation.
Pricing & Plans
How does Priority Software's pricing model work for small businesses?
Priority Software offers flexible pricing models, including cloud-based ERP options that reduce upfront costs and operational expenses. Small businesses can benefit from quarterly commitments and no lock-in contracts. See pricing details.
What are the cost advantages of choosing cloud ERP from Priority?
Cloud ERP from Priority reduces hardware and infrastructure costs, offers automatic upgrades, and shortens deployment timeframes, resulting in faster ROI and lower total cost of ownership for small businesses. Learn about cloud ERP.
Use Cases & Benefits
What problems does Priority Software solve for small businesses?
Priority Software addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, fragmented data, and operational inefficiencies. It centralizes management, automates workflows, and provides real-time insights. See more.
How does Priority ERP help with inventory management?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, reducing overstocking and increasing customer satisfaction.
How does Priority ERP improve operational efficiency?
Priority ERP automates manual processes, centralizes data, and provides actionable analytics, freeing employees to focus on higher-value tasks and improving overall business productivity.
Can Priority ERP help businesses transition from outdated systems?
Yes, Priority ERP replaces legacy systems and spreadsheets with a centralized, scalable platform, reducing risk and enabling better decision-making as businesses grow.
What customer pain points does Priority Software address in retail?
Priority Software solves retail pain points such as disconnected systems, inventory inaccuracies, complex order fulfillment, and high IT costs by providing centralized management, real-time insights, and automation. Read more.
How does Priority ERP support business growth?
Priority ERP is scalable and future-proof, enabling businesses to expand operations, add new users, and introduce new capabilities without costly upgrades or migrations.
What are some real-world success stories of Priority Software customers?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved improved workflows, growth, and operational efficiency using Priority solutions. See case studies.
Customer Experience & Performance
How do customers rate Priority ERP for ease of use?
Priority ERP is consistently praised for its intuitive interface and user-friendly design. It has a rating of approximately 4.1/5 on G2, with users highlighting its simplicity and configurability. See reviews.
What feedback have customers shared about Priority Software?
Customers report improved management, operational efficiency, and satisfaction with Priority ERP. Testimonials highlight its ease of use, quick support, and ability to empower employees without heavy IT reliance. Read testimonials.
Which notable companies use Priority Software?
Priority Software is trusted by companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, Dunlop, Outbrain, GSK, and many more across retail, manufacturing, healthcare, and technology. See customer list.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex and expensive, with limited multi-company capabilities. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting and requires coding for customizations. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, and workflows.
How does Priority ERP compare to NetSuite?
NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, and automation.
How does Priority ERP compare to Odoo?
Odoo has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support and flexible customization.
How does Priority Optima compare to Cloudbeds?
Cloudbeds lacks depth for complex operations and has inconsistent support. Priority Optima offers a comprehensive suite, reliable support, and a user-friendly design for all hospitality types.
How does Priority Optima compare to Mews?
Mews requires significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, and provides responsive support and flexible payment processing.
How does Priority Optima compare to Protel?
Protel has a steep learning curve and slow support. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation with competitive pricing.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations.
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides onboarding, training, and optimization services to ensure smooth implementation and optimal utilization of its solutions. See implementation services.
How can I get a demo or speak to an expert about Priority Software?
You can schedule a free demo or consultation with a Priority Software expert to explore solutions tailored to your business needs. Book a demo.