Frequently Asked Questions
Product Information & Pharmaceutical ERP Basics
What is ERP for the pharmaceutical industry?
An ERP system for the pharmaceutical industry is a specialized platform designed to help pharma companies streamline operations, comply with regulations, manage batches and lots, implement strict serialization and tracking, and optimize supply chain management. It supports FDA and GMP standards, reduces errors, and maintains product traceability from raw material sourcing to final distribution. Learn more.
How does ERP help pharmaceutical companies comply with regulations?
ERP systems tailored for pharmaceuticals help companies meet FDA and GMP standards by automating compliance processes, batch tracking, and serialization. This ensures accurate record-keeping, reduces human error, and maintains product traceability across borders and regulatory environments.
What business processes can pharmaceutical ERP automate?
Pharmaceutical ERP automates financial management, batch management, supply chain management, production planning, research and development, clinical testing, drug discovery, and treatment response monitoring. This integration improves operational efficiency and data accuracy.
How does ERP improve operational efficiency in pharmaceutical companies?
ERP integrates disparate processes into a single platform, reducing human errors, avoiding production delays, eliminating data duplication, and ensuring compliance. It provides a comprehensive view of product lifecycles for better decision-making and improved patient outcomes.
What makes Priority Software's ERP suitable for pharmaceutical companies?
Priority Software's ERP is designed to address the unique needs of pharmaceutical companies, including compliance management, batch and lot tracking, strict serialization, and supply chain optimization. It supports industry-specific regulations and provides real-time data for informed decision-making. Source
Can Priority ERP help with research and development processes?
Yes, Priority ERP can automate and streamline research and development processes, including clinical testing, drug discovery, and treatment response monitoring, ensuring compliance and data accuracy throughout the product lifecycle.
How does Priority ERP support batch and lot tracking?
Priority ERP provides robust batch and lot tracking capabilities, enabling pharmaceutical companies to maintain product traceability, comply with regulatory requirements, and quickly identify and address quality issues.
Does Priority ERP offer financial management tools for pharmaceutical companies?
Yes, Priority ERP includes financial management modules that help pharmaceutical companies manage finances, gain business insights, and support compliance with industry standards. Learn more
How does Priority ERP help with supply chain management in pharma?
Priority ERP streamlines supply chain management by integrating procurement, inventory, production, and distribution processes. This ensures efficient operations, reduces costs, and improves product availability. Source
Can Priority ERP be customized for specific pharmaceutical business needs?
Yes, Priority ERP offers no-code customizations, allowing pharmaceutical companies to adjust workflows, layouts, and business rules without IT support. This flexibility ensures the system meets unique operational requirements.
Features & Capabilities
What core problems does Priority ERP solve for pharmaceutical companies?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, manual processes, fragmented data, and operational inefficiencies. It provides real-time traceability, centralized data, automation, and compliance management. Source
Does Priority ERP support compliance with FDA and GMP standards?
Yes, Priority ERP is designed to help pharmaceutical companies comply with FDA and GMP standards by automating compliance processes, batch tracking, and maintaining product traceability.
What automation features does Priority ERP offer?
Priority ERP includes built-in workflows, AI recommendations, and automated processes for order fulfillment, inventory management, and compliance, reducing manual errors and improving efficiency.
Does Priority ERP provide advanced analytics and reporting?
Yes, Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, enabling pharmaceutical companies to gain actionable insights and make informed decisions.
Can Priority ERP integrate with other systems?
Yes, Priority ERP supports integrations via ODBC drivers, RESTful API, SFTP, and offers over 150 plug & play connectors. Unlimited connectivity is available through APIs and embedded integrations. Learn more
Does Priority ERP offer mobile access?
Yes, Priority ERP provides mobile access, allowing users to manage operations and access real-time data from any device, anywhere.
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access documentation
Does Priority ERP support multi-company operations?
Yes, Priority ERP supports true multi-company operations with automatic inter-company processes, making it suitable for pharmaceutical companies with complex organizational structures.
What integration options are available for pharmaceutical companies using Priority ERP?
Pharmaceutical companies can leverage ODBC drivers, RESTful APIs, SFTP file integration, and over 150 plug & play connectors for seamless integration with third-party tools and legacy systems.
Use Cases & Benefits
Who can benefit from Priority ERP in the pharmaceutical industry?
Pharmaceutical manufacturers, distributors, research organizations, and companies managing complex supply chains can benefit from Priority ERP's tailored features for compliance, batch tracking, and operational efficiency.
How does Priority ERP improve product traceability?
Priority ERP enables real-time traceability across products and processes, helping pharmaceutical companies quickly identify issues, reduce recalls, and maintain compliance with regulatory standards.
Can Priority ERP help reduce operational costs for pharmaceutical companies?
Yes, Priority ERP reduces operational costs by automating workflows, optimizing inventory, and streamlining supply chain management, leading to better resource utilization and increased revenue.
How does Priority ERP support data-driven decision-making?
Priority ERP provides centralized, real-time data and advanced analytics, enabling pharmaceutical companies to make informed decisions that improve revenue, profits, and patient outcomes.
Does Priority ERP help with inventory management in pharma?
Yes, Priority ERP optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, reducing overstocking and ensuring product availability.
How does Priority ERP address manual processes in pharmaceutical companies?
Priority ERP automates workflows, reducing manual tasks and errors, freeing employees to focus on higher-value activities and improving overall efficiency.
Can Priority ERP replace outdated systems or spreadsheets?
Yes, Priority ERP replaces outdated systems and spreadsheets with a centralized platform, streamlining operations, reducing risk, and empowering better decision-making.
How does Priority ERP support scalability for growing pharmaceutical companies?
Priority ERP is cloud-based and scalable, allowing pharmaceutical companies to grow without performance issues or complex upgrade paths. The platform evolves with your business needs.
What customer success stories are available for Priority ERP?
Priority ERP has helped companies like Dunlop Systems and Components increase trust in data accuracy and improve operations. For more case studies, visit Priority's case studies page.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its ERP solutions. Learn more
Is customer support available for Priority ERP users?
Yes, Priority Software offers customer support to assist users with implementation, troubleshooting, and ongoing system optimization. Support page
Does Priority ERP offer training resources?
Yes, Priority Software provides training resources, including product tours, webinars, and documentation to help users maximize the value of their ERP system. Resources
How user-friendly is Priority ERP?
Priority ERP is praised for its intuitive interface and ease of use, allowing employees to manage daily tasks efficiently without relying heavily on IT teams. It has received a rating of approximately 4.1/5 on G2 for user-friendliness. Source
What feedback have customers given about Priority ERP?
Customers have praised Priority ERP for its efficiency, ease of use, and quick customer support. Testimonials highlight improved management, operations, and user-configurability for fields, logic, reports, and workflows. Case study
Technical Requirements
Does Priority ERP provide an Open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored operational solutions. API details
What technical documentation is available for Priority ERP?
Priority Software offers detailed technical documentation covering features, supported industries, and product capabilities. Access documentation
What integration capabilities does Priority ERP offer for legacy systems?
Priority ERP supports file integration via SFTP, enabling pharmaceutical companies to migrate legacy integrations and maintain connectivity with existing systems.
How scalable is Priority ERP for large pharmaceutical enterprises?
Priority ERP is highly scalable, supporting high-volume transactions and complex organizational structures without performance degradation, making it suitable for large pharmaceutical enterprises.