What is ERP?

What Is Erp?

Enterprise Resource Planning (ERP)

An ERP software is a comprehensive platform that integrates various business processes into a unified system. Essentially, what an ERP software system does, is to standardize, simplify, and integrate business processes, to increase an organization’s efficiency and productivity – critical to a company’s growth and profitability. It’s designed to streamline business activities, automate repetitive tasks, and reduce manual work, improving efficiency and accuracy across the organization.

ERP software centralizes both real-time and historical data, providing a comprehensive view of business operations in real time and facilitating quick decision-making and information sharing. Any changes made in one business area are automatically reflected throughout the system, ensuring consistency and prompt response to operational discrepancies.

Modern ERP

ERP is often referred to as the “glue” that holds a company together. Before ERP came onto the scene in the 1990s, company departments worked independently from one another, each managed by a standalone software system, such as a spreadsheet (Excel), where company information was recorded manually. This made it challenging for larger companies with reams of management, operational, and logistics-related data to manage and control their business efficiently.

Today’s ERP systems are becoming exceedingly easier to implement and use, although successful system onboarding does have a learning curve and requires user training. Modern ERP systems are scalable, with the ability to grow as your business grows – and because of the system’s flexible nature, it can also be customized to suit individual business needs.

The Importance of ERP For Businesses

Today’s competitive business environment requires that businesses understand the benefits of ERP. ERP systems centralize and streamline operations, eliminating data silos and fostering inter-departmental collaboration. This integration leads to improved decision-making driven by real-time insights.

Especially notable are the benefits of ERP for small businesses, which can leverage these systems to level the playing field against larger competitors. The role of ERP extends beyond operational efficiency. It enhances customer service, provides a holistic view of customer interactions, and aids in accurate forecasting and financial planning.

As organizations continue to acknowledge the significance of Enterprise Resource Planning (ERP) in driving business growth, adopting cloud-based solutions has gained speed, highlighting the role of ERP systems in promoting strategic advantages such as innovation, agility, and competitiveness.

How Does an ERP System Work?

An ERP system acts as a central hub for an organization, streamlining various operations. Take the example of a global company: When a large order comes in, the ERP system quickly checks inventory levels. If stocks are low, the procurement team is notified to order more supplies. At the same time, the finance team updates revenue figures and tracks the order’s costs. The system’s business intelligence capabilities also allow company leaders to analyze data, such as sales trends or inventory levels, to make informed decisions. This integrated approach not only makes operations smoother but also helps in cost savings, highlighting the critical role of ERP in modern business operations.

Business Value of ERP

Departmental Integration

One of the biggest advantages of an ERP system is that it can integrate different departments within an organization. The silos between departments can cause significant inefficiencies and redundancies. An ERP system enables the smooth flow of information and data across different departments and functions.

Improved Communication

With a centralized database, every department can access the same information resulting in better sharing of data, increased collaboration, and streamlined communication processes. As department barriers and data silos dissolve, collaboration and communication become more streamlined.

Enhanced Workflows

By using ERP to centralizing data, automate processes, improve collaboration, and provide real-time data and reporting, companies can streamline their operations, saving time and money. As processes are refined and optimized, businesses experience more efficient and fluid workflows.

Cost Savings (H3)

Leveraging analytics and forecasting capabilities, organizations can reduce inventory, minimize waste, and better plan their resources. In addition to direct cost savings, ERP systems can also help businesses save money by improving decision-making.

Operational Excellence

ERP allows companies to streamline their processes and ensure that everyone is working in the same way. This seamless coordination reduces inefficiencies, minimizes errors, and facilitates data-driven decision-making, enabling businesses to optimize resources and deliver consistent, high-quality outputs.

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Different types of ERP

On-premise ERP

An on-premise (traditional) ERP system runs on in-house servers at a company’s location or locations under the company’s control, requiring additional maintenance and associated costs. Enterprise-level corporations mostly use On-premise ERP systems.

Cloud ERP

Cloud-based ERP systems enable companies to store, manage and access all of their business data in the cloud without costly on-premise hardware and maintenance. Cloud ERP can significantly reduce a company’s operating costs, time, and resources.

Hybrid ERP

Hybrid ERP, or a “mix” of on-premise and cloud ERP, enables companies to manage and control their ERP system via their in-house servers while in parallel storing all or some of their business data in the cloud.

The Top 6 Benefits of ERP

Insights & reporting
Business Processes
Cost Savings
Customer Service
Supply Chain Management

Insights & reporting

Gain real-time business insights using the system’s built-in analytics, planning, and forecasting tools to make better, more informed business decisions. Wide range of reporting tools to generate reports in varying formats for all business processes, with real-time business data from a single integrated database.

Insights &Amp; Reporting

Business Processes

Automate manual or routine tasks, implement smarter, more efficient workflows, and support more sustainable processes.


Business Processes

Cost Savings

Save time, resources, and costs with enhanced inventory planning and procurement, project and time management, and other critical cost-saving system tools.


Cost Savings

Customer Service

Easy access to customer data for faster response times, accelerated delivery times, and an enhanced customer experience.


Customer Service


Automated accounting processes, including invoicing and collections tools to boost company cashflow and save time, resources, and costs while maintaining government/banking compliance.



Supply Chain Management

Automated demand forecasting and planning tools to maintain lean inventories, reduce manufacturing bottlenecks, and support transparency throughout the supply chain.

Why implement ERP – Common use cases


Integrate financial data

With an ERP system, organizations can streamline their financials by centralizing all financial data into a single database. This enables greater visibility into financial performance and provides a comprehensive view of the organization's financial health.


Manage orders & inventory

Effective order and inventory management is key to the success of any business, regardless of size. With ERP software, businesses can track their orders from start to finish, track their inventory levels in real-time, track their shipments, monitor delivery times, and update customers on the status of their orders. ERP systems come equipped with detailed reports and analytics, including information on sales trends, inventory levels, and even what products are most profitable.


Manage sales & customer relations

With an ERP solution, businesses can create a centralized database of all customer data, including contact information, order history, account information, and other relevant details. This database can then be accessed by any authorized user, allowing for easier collaboration among teams.


Streamline production

Manufacturing companies that implement ERP systems can track their inventory levels in real-time to prevent production disruptions due to material shortages and reduce the costs associated with overstocking inventory. Additionally, ERP systems can generate reports that provide insight into production, helping stakeholders make data-driven decisions and adjust their operations to meet customer demand.


Manage human resources

An ERP system provides HR with a comprehensive view of all employee data, including job responsibilities, performance evaluations, and compensation information. Additionally, an ERP system can help ensure compliance with labor laws and regulations by tracking employee hours, managing leave requests, and maintaining accurate payroll records. government/banking compliance.


Handle procurement

ERP systems can help organizations streamline and automate their procurement processes, from identifying the need for a product or service to receiving and paying for it. In addition, an ERP system can uncover hidden insights by providing real-time information on purchasing trends, supplier performance, and inventory levels. This data can help procurement teams identify opportunities for cost savings, reduce risks and increase operational efficiency.


Eliminate data silos

ERP systems integrate all the business processes, departments, and applications of an organization, creating a single data repository that can be accessed by authorized users, giving businesses more visibility of their data, enabling them to make informed decisions about their processes, products, and services. Having all data in one place, organizations can generate fast and accurate reports for any given department, from finance, sales, and marketing to production, procurement, and inventory.


Manage supply chain and logistics

ERP systems help to manage the end-to-end supply chain, from raw material procurement to product delivery. ERP systems can also provide detailed analytics and reporting enabling companies to identify bottlenecks and inefficiencies in their supply chain and logistics processes in order to make data-driven decisions to improve their operations.


E-commerce integration

E-commerce integration with ERP provides companies with a comprehensive platform to manage their retail operations. Businesses with online sales channels can integrate their e-commerce platforms with ERP to get real-time updates on inventory, pricing, and order status, providing a seamless shopping experience for customers.

When is it time to consider ERP for your business?

When it comes time to replace your legacy business management systems with an ERP, it’s essential to first understand your company’s actual business needs, and only then, shop around for the best possible ERP system. While ERP can be a costly upfront investment, implementing an ERP system will save valuable time, resources, and costs down the road.

Following are real-life business scenarios that suggest it may be time for your organization to consider implementing an ERP, or upgrading your current ERP system:

  • Your business is growing and planning to take on new employees, products, and/or new local or global markets
  • Your organization’s strategy and product roadmap outline the need for implementing digital processes companywide that includes a new business management software solution
  • You need better management and control of your operational and business processes to make timely, better-informed strategic business decisions
  • Your organization’s legacy standalone system is outdated, where upgrades are no longer available, and the system no longer serves your business and system user needs.


While ERP systems streamline and automate processes, creating leaner, more accurate, and more efficient operations, there are several critical reasons why a company should consider ERP. If your organization is faced with any or all of the issues listed here, then it may be not only a good time but the best time to invest in ERP software.

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