Frequently Asked Questions

Product Overview & Core Capabilities

What is Priority's Supply Chain Management ERP software?

Priority's Supply Chain Management (SCM) ERP software is a comprehensive, cloud-based solution designed to optimize and automate every aspect of the supply chain process. It covers everything from raw materials and inventory management to quality control, shipping, and last-mile delivery, ensuring maximum efficiency and customer satisfaction across all channels. Learn more.

What industries and company sizes is Priority SCM ERP best suited for?

Priority SCM ERP is designed for a wide range of industries, including manufacturing, retail, automotive, healthcare, and more. It serves both global enterprises and small to mid-sized businesses seeking to streamline supply chain operations and scale efficiently. See company profile.

How does Priority SCM ERP help streamline supply chain operations?

Priority SCM ERP streamlines supply chain operations by automating workflows, providing real-time visibility and traceability, optimizing inventory management, and supporting end-to-end processes from procurement to delivery. This results in improved efficiency, reduced costs, and enhanced customer satisfaction. Source.

What are the main modules included in Priority's SCM ERP?

Key modules include Embedded AI (aiERP), Purchasing, Inventory Management, Material Requirements Planning (MRP), Production Control, Engineering Change Orders, Quality Assurance, Delivery Scheduling, Intercompany Transactions, Customer Service and Maintenance, Preventive Maintenance, and Demand Forecasting. Source.

Does Priority SCM ERP support multi-location and global supply chain operations?

Yes, Priority SCM ERP is designed to handle complex, multi-location, and global supply chain operations. It supports inventory optimization across multiple warehouses, multi-currency transactions, and seamless coordination among global stakeholders. Source.

Features & Capabilities

What AI capabilities are embedded in Priority SCM ERP?

Priority's aiERP embeds AI throughout the ERP system, offering features like natural language queries, AI-driven automation, demand forecasting, AI-assisted email writing, route optimization, and descriptive analytics. The aiERP Assistant, Advisor, and Agent provide personalized experiences, proactive insights, and intelligent task orchestration. Source.

How does Priority SCM ERP handle inventory management?

Priority SCM ERP provides real-time inventory control, lifecycle management, order fulfillment, and supports unlimited warehouses and bins. It minimizes excess stock, maintains optimal levels, and includes features like BOM management, cycle counts, label printing, and delivery tracking. Source.

What is Material Requirements Planning (MRP) in Priority SCM ERP?

MRP in Priority SCM ERP automates purchasing and production planning by calculating required quantities based on forecasts, orders, safety stock, current stock, lead time, and WIP. It provides system recommendations and Available to Promise (ATP) dates to ensure timely fulfillment. Source.

How does Priority SCM ERP support quality assurance?

Priority SCM ERP manages and tracks test results, part sampling, and malfunctions with MRB (Material Review Board) functionality, ensuring efficient work procedures and high product quality. Source.

Does Priority SCM ERP offer delivery scheduling and last-mile optimization?

Yes, Priority SCM ERP includes automated delivery scheduling algorithms to optimize last-mile delivery, manage multiple distribution routes, and ensure timely delivery to customers. Source.

What integrations are available with Priority SCM ERP?

Priority SCM ERP offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading logistics, ERP, and hospitality platforms. See integrations.

Does Priority SCM ERP provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. Learn more.

Is technical documentation available for Priority SCM ERP?

Yes, Priority provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation.

Use Cases & Benefits

What business problems does Priority SCM ERP solve?

Priority SCM ERP addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time insights for better decision-making. Source.

How does Priority SCM ERP help reduce inventory costs?

Priority SCM ERP's MRP and demand forecasting modules optimize stock levels and automate purchasing, resulting in significant cost savings. For example, BioThane reduced inventory costs by 40% after implementing Priority's MRP. Read the case study.

Can you share real-world examples of Priority SCM ERP in action?

Yes. BioThane reduced inventory costs by 40% with MRP. Trutex automated supply chain processes and gained complete control over procurement, supply, delivery, and invoicing. Nautilus Designs increased order intake by 30% with improved integration and next-day delivery. See more case studies.

How does Priority SCM ERP improve customer satisfaction?

By providing real-time order tracking, optimizing inventory and delivery, and automating workflows, Priority SCM ERP ensures on-time delivery and accurate order fulfillment, leading to higher customer satisfaction. Source.

Who are some notable customers using Priority SCM ERP?

Notable customers include Toyota, Flex, Dunlop, Outbrain, Gevasol, and Nautilus Designs. These companies use Priority to streamline supply chain operations and achieve measurable results. See customer stories.

What roles and companies benefit most from Priority SCM ERP?

Roles such as supply chain managers, operations directors, plant managers, and IT managers in industries like manufacturing, retail, automotive, and healthcare benefit most from Priority SCM ERP. See company profile.

How does Priority SCM ERP address operational inefficiencies?

Priority SCM ERP automates manual processes, centralizes data, and provides actionable analytics, reducing errors and freeing up staff for higher-value tasks. This leads to improved resource utilization and faster response to market changes. Source.

How does Priority SCM ERP help with demand forecasting?

Priority SCM ERP uses AI-powered analytics to create predictive models for demand forecasting, optimizing inventory levels, and reducing overstock or stockouts. Forecasts are integrated into purchase planning for accurate supply chain management. Source.

Customer Experience & Performance

What feedback have customers given about Priority SCM ERP?

Customers praise Priority SCM ERP for its user-friendly interface, ease of customization, and efficiency improvements. For example, Gevasol's plant manager highlighted the system's natural workflow, and BioThane reported a 40% reduction in inventory costs. Read more.

How easy is it to customize Priority SCM ERP for unique business needs?

Priority SCM ERP offers no-code customization, allowing users to adjust workflows, layouts, and business rules without IT support. This flexibility enables rapid adaptation to changing business requirements. Learn more.

What performance improvements can be expected with Priority SCM ERP?

Customers have reported significant improvements, such as 40% lower inventory costs (BioThane), 30% increase in order intake (Nautilus Designs), and streamlined operations with real-time visibility (Trutex, Gevasol). See case studies.

How does Priority SCM ERP support user adoption and training?

Priority SCM ERP is designed with an intuitive interface and provides comprehensive documentation and training resources, enabling quick user adoption and minimizing the learning curve. Access documentation.

What is the user experience like for supply chain managers and plant managers?

Supply chain and plant managers report that Priority SCM ERP feels natural to use, provides complete control and visibility, and supports role-based customization for different team members. Read Gevasol case study.

How does Priority SCM ERP handle customization for different departments?

Priority SCM ERP allows each department or user to customize their view and workflows independently, ensuring that changes made by one user do not affect others. This supports personalized experiences and efficient operations. Read Nautilus Steel case study.

What is the G2 rating for Priority ERP?

Priority ERP has received a rating of approximately 4.1 out of 5 on G2, with users highlighting its simplicity, effectiveness, and user-friendly design. See G2 reviews.

Competition & Comparison

How does Priority SCM ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority SCM ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards. See comparison.

How does Priority SCM ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority SCM ERP is affordable, easy to use, supports true multi-company operations, and does not require forced migrations. See comparison.

How does Priority SCM ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority SCM ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. See comparison.

How does Priority SCM ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority SCM ERP provides structured implementation, scalability, and proven methodologies for quick user adoption. See comparison.

What makes Priority SCM ERP different from other supply chain solutions?

Priority SCM ERP stands out with its modular all-in-one platform, no-code customization, embedded AI, advanced analytics, industry-specific features, and flexible, cost-effective pricing. It eliminates integration headaches and provides a single source of truth for all data. Learn more.

Why should a business choose Priority SCM ERP over competitors?

Businesses choose Priority SCM ERP for its integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific features, and recognition by leading analysts. Trusted by companies like Toyota and Teva, it delivers long-term value and efficiency. Learn more.

Technical Requirements & Support

What technical resources are available for Priority SCM ERP implementation?

Priority offers professional and implementation services to ensure smooth onboarding and optimal utilization of its SCM ERP solution. Learn more.

Does Priority SCM ERP support integration with external logistics and transportation providers?

Yes, Priority SCM ERP integrates with external logistics and transportation providers via APIs and plug & play connectors, enabling real-time shipment tracking and seamless data exchange. See integrations.

Is Priority SCM ERP easy to learn and use?

Yes, Priority SCM ERP is designed with a user-friendly interface and intuitive workflows. Customers consistently praise its ease of use and quick learning curve, supported by comprehensive documentation and training. See testimonials.

What support options are available for Priority SCM ERP users?

Priority provides customer support, professional services, and access to technical documentation to assist users throughout implementation and ongoing operations. Learn more.

How does Priority SCM ERP ensure data security and compliance?

Priority SCM ERP is designed to meet compliance requirements for regulated industries, supporting standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Learn more.

Where can I find more resources about supply chain management and Priority ERP?

You can find articles, case studies, and technical documentation on the Priority Software website. Browse resources.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Supply Chain Management ERP Software

Deliver on time. Every time.

ERP Software to simplify and enhance your supply chain management processes across the organization.

supply chain mng hero

Streamline supply chain operations from warehouse to doorstep

With Priority's supply chain management ERP software, you take control and optimize every aspect of your supply chain process. From raw materials, inventory management, and quality control to shipping and last-mile delivery, with this powerful solution, you can streamline each stage of the supply cycle, ensuring maximum efficiency and customer satisfaction across all channels.

Take a quick tour of the end-to-end process in a single solution

40%
%
lower inventory costs

“One of the best things that Priority did for us was implementing MRP. Before we implemented MRP, we did all of our production planning on spreadsheets. This led to a lot of mistakes. We implemented MRP and we were able to reduce inventory costs by 40%.” 

Ethan Boron, President, BioThane

Unlock new opportunities with Priority's SCM solution

cut cost

Cut costs of supplying goods and services

track traceability

Improve business efficiency through visibility and traceability

sales report

Achieve better accuracy using sales forecasts and supply balance

planning 1

Accurately plan for better customer service and problem-solving

inventory management 1

Optimize inventory management and storage space with demand visibility

ai

Streamline workflows with AI-based automation

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Key features

Embedded AI with aiERP
Purchasing 
Inventory management
Material Requirements Planning (MRP)
Production control
Engineering change orders
Quality assurance
Delivery scheduling
Intercompany transactions
Customer service and maintenance
Maintenance
Demand Forecasting

Embedded AI with aiERP

Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.

Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.

Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.

Embedded AI with aiERP

Purchasing 

Our supply chain ERP software offers real-time data, orders, forecasts, inventory balances, and lead time inform efficient purchase planning. This module easily handles vendor relationship management, purchase orders, vendor price lists, quotations, and demand forecasts. 

Purchasing 

Inventory management

Efficiently manage your product lifecycle with real-time data analysis, inventory control, and order fulfillment to meet current and future needs. This includes minimizing excess stock, maintaining adequate stock levels to improve service, and handling part management, BOM, inventory and cycle counts, label printing, warehouse control, inventory transactions, and delivery tracking with unlimited warehouses and bins. 

Inventory management

Material Requirements Planning (MRP)

Optimize stock levels and meet time-to-market demands with accurate purchasing and production processes across all facilities. Automatically calculate required quantities based on various data sources, including forecasts, orders, safety stock, current stock, lead time, and WIP, and receive system recommendations to increase customer satisfaction. Easily find out if you can provide ordered parts on schedule or the earliest date possible with Available to Promise (ATP).

Material Requirements Planning (MRP)

Production control

Digitize the production process and gain complete control, visibility, and traceability over your processes, from materials issuance and work-in-progress management to finished goods reporting and subcontractor processes. Utilize smart IoT tools to capture accurate online data directly from the production floor to the system. 

Production control

Engineering change orders

Efficiently manage engineering changes to parts and BOMs, document change details and dates, and control product implications for improved management of internal processes that affect the product lifespan. The ECO integrates part, and BOM revisions with engineering changes, tracking revisions affected by the change and work orders opened accordingly. 

Engineering change orders

Quality assurance

Manage and track test results, part sampling, and malfunctions with MRB functionality to ensure efficient work procedures. 

Quality assurance

Delivery scheduling

Efficiently plan and optimize last-mile delivery and the delivery of goods to customers with multiple distribution routes and delivery dates using automated scheduling algorithms. 

Delivery scheduling

Intercompany transactions

Facilitate communication between companies with commerce relationships using a dedicated tool to easily create, settle, and reconcile intercompany transactions.

Intercompany transactions

Customer service and maintenance

Effortlessly manage field service teams, from assigning tasks and managing stock to recording calls, tracking hours, spare parts, expenses, and profits, whether for primary or secondary business, in-office or on-the-go. Optimize preventative maintenance with automated planning based on routine tasks, meter readings, seasonal needs, historical data, and more.

Customer service and maintenance

Maintenance

Efficient and straightforward management of preventive maintenance tasks using an automated planning system based on work routines, seasonal needs, meter readings, customer history information, and additional variables.
 Maintenance

Demand Forecasting

End-to-end process for demand forecasting:

  • Optimize inventory levels and reduce overstock or stockouts.
  • Create a sales report with Priority Analytics, upon which you can create a predictive model.
  • Automatically transfer the results you receive to the Demand Forecasts form so that they will be taken into account in the purchase planning.
  • In inventory management, the predictive model gives you the ability to properly manage your inventory by predicting the demand for different parts, in various locations, and even considering seasonal sales (e.g., holidays or vacations).
Demand Forecasting

Related products

 

 

Warehouse Management System (WMS)

Priority's highly scalable ERP warehouse management system utilizes unique customization features and advanced AI-based capabilities that allow companies to automate workflows, operate sophisticated warehousing and distribution processes, and quickly and easily adjust to changing customer demands and market conditions. With Priority's WMS you can streamline your logistics cycle with real-time visibility, resulting in rapid and accurate responses to inventory movements and facilitating holistic control over warehousing operations and resource optimization.

POD & ADP

Priority's Proof of Delivery (POD) app enhances delivery operations, facilitating meticulous control over loading and unloading processes, navigation assistance, and quick capture of customer signatures on delivery notes, with immediate updates to the back office. The app allows for smooth operations in low-data reception areas.

Priority's ADP app facilitates the handling of undelivered goods and processing planned and spontaneous returns and offers drivers essential task management tools for daily operations and specific duties, such as check collections or truck maintenance.

FAQs

Is SCM a part of ERP?

Yes, SCM (Supply Chain Management) is often a part of ERP systems. While ERP encompasses a broader range of business functions, including finance, HR, sales, and more, SCM is a specialized module within ERP that focuses on managing the supply chain processes. SCM within ERP streamlines the flow of goods, services, and information across the entire supply chain, from sourcing raw materials to delivering finished products to customers. It optimizes inventory management, procurement, production planning, logistics, and distribution, enhancing the efficiency and coordination of supply chain operations. By integrating SCM with other ERP modules, businesses gain a comprehensive view of their supply chain activities, allowing for data-driven decision-making and improved responsiveness to market demands and customer needs.

Can SCM ERP handle multi-location and global supply chain operations?

Yes, SCM ERP systems are designed to handle multi-location and global supply chain operations. These systems provide the necessary tools and functionalities to manage complex supply chains that span across multiple locations and countries. SCM ERP enables businesses to optimize inventory levels across various warehouses or distribution centers, ensuring efficient stock management and timely order fulfillment. It supports multi-currency transactions, allowing organizations to conduct global procurement and sales operations in different currencies. Additionally, SCM ERP facilitates collaboration and communication among different supply chain stakeholders, ensuring seamless coordination and visibility across the entire supply chain network. With its multi-location and global capabilities, SCM ERP empowers businesses to streamline supply chain operations, improve logistics, and respond effectively to the demands of a global market.

Does SCM ERP support real-time tracking of shipments and order status?

Yes, SCM ERP systems support real-time tracking of shipments and order status. These systems integrate with various logistics and transportation platforms to provide real-time visibility into the movement of goods throughout the supply chain. From the moment an order is placed, SCM ERP enables businesses to track its status, including processing, packing, shipping, and delivery. Real-time tracking of shipments allows organizations to monitor their supply chain activities closely, identify potential delays or issues, and proactively address them to ensure on-time delivery to customers. This visibility helps enhance customer satisfaction, optimize inventory management, and improve overall supply chain efficiency, making SCM ERP a valuable tool for businesses aiming to maintain a competitive edge in their logistics operations.

Can SCM ERP integrate with external logistics and transportation providers?

Yes, SCM ERP systems are designed to integrate with external logistics and transportation providers. These integrations enable seamless data exchange and collaboration between the SCM ERP system and third-party logistics partners, such as shipping carriers, freight forwarders, and transportation companies. SCM ERP can communicate shipment details, order status, and delivery instructions to external providers, while receiving real-time updates on shipment tracking and status. This integration streamlines the flow of information and allows businesses to have a comprehensive view of their supply chain, enhancing coordination, efficiency, and visibility throughout the logistics process. By leveraging external logistics and transportation data within the SCM ERP system, organizations can optimize their supply chain operations, improve customer service, and make data-driven decisions for better supply chain management.

Is SCM ERP easy to learn?

The ease of learning SCM ERP depends on various factors, including the specific ERP system, the user's prior experience with ERP software, and the complexity of the organization's supply chain processes. Generally, SCM ERP systems are designed to be user-friendly, with intuitive interfaces and workflows. Training and documentation provided by the ERP vendor can also help users quickly grasp the functionalities of the system. However, due to the comprehensive nature of SCM ERP, some users may require more time to fully understand and utilize all features effectively. Overall, the learning curve can vary, but with proper training and support, users can become proficient in using SCM ERP to optimize their supply chain operations.

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