Frequently Asked Questions

Supply Chain Management ERP Software—Capabilities & Implementation

What supply chain processes does Priority's ERP software cover?

Priority's Supply Chain Management ERP software covers the entire supply cycle, including raw materials sourcing, inventory management, quality control, production planning (MRP), purchasing, warehouse management, delivery scheduling, and last-mile delivery. It also supports engineering change orders, intercompany transactions, customer service, and demand forecasting. This end-to-end coverage enables organizations to optimize each stage for maximum efficiency and customer satisfaction. [Source]

How does Priority's SCM ERP help reduce costs and improve efficiency?

Priority's SCM ERP helps reduce costs by optimizing inventory levels, automating workflows with AI-based tools, and improving demand forecasting accuracy. For example, BioThane reduced inventory costs by 40% after implementing Priority's MRP module. The system also streamlines purchasing, production, and delivery processes, leading to better resource utilization and faster order fulfillment. [BioThane Case Study]

What AI capabilities are embedded in Priority's supply chain ERP?

Priority embeds AI throughout its ERP platform, including supply chain modules. Features include natural language interaction for data queries and workflow automation, AI-powered demand forecasting, descriptive analytics, route optimization, and AI-assisted email writing. The aiERP Assistant, Advisor, and Agent provide proactive insights, cross-process automation, and hyper-personalized user experiences across devices. [Source]

How quickly can Priority's supply chain ERP be implemented?

Priority is designed for rapid deployment. Implementation timelines depend on project complexity, but examples include Nautilus Steel going live in under 30 days and Boddingtons Electrical completing implementation in 6 weeks. The structured migration approach minimizes disruption and ensures business continuity. [Nautilus Steel Case Study] [Boddingtons Case Study]

Can Priority's SCM ERP integrate with other business systems and logistics providers?

Yes, Priority ERP supports integration with over 150 certified connectors and offers plug-and-play integration with third-party software, including logistics and transportation providers. Custom connectors can also be developed by the professional services team to meet unique business needs. [Integrations]

How does Priority's SCM ERP support multi-location and global supply chain operations?

Priority's SCM ERP is built to manage complex, multi-location, and global supply chains. It enables centralized control and visibility across multiple warehouses, supports multi-currency transactions, and facilitates intercompany transactions. Customers like Arkal Automotive use Priority to manage operations across several factories worldwide. [Arkal Automotive Case Study]

What real-world results have customers achieved with Priority's supply chain ERP?

Customers have reported significant improvements, such as BioThane reducing inventory costs by 40% after implementing MRP, Nautilus Designs increasing order intake by 30% with next-day delivery capabilities, and Phillips Safety Products streamlining shipping and quality control processes. These outcomes demonstrate measurable ROI and operational gains. [BioThane] [Nautilus Designs] [Phillips Safety]

How customizable is Priority's supply chain ERP for unique business needs?

Priority's supply chain ERP is highly configurable without heavy coding. Users can independently customize workflows, forms, reports, automations, mobile apps, and portals using built-in tools. This flexibility allows businesses to adapt the system to their specific operational requirements and scale as they grow. [Source]

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Supply Chain Management ERP Software

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Streamline supply chain operations from warehouse to doorstep

With Priority's supply chain management ERP software, you take control and optimize every aspect of your supply chain process. From raw materials, inventory management, and quality control to shipping and last-mile delivery, with this powerful solution, you can streamline each stage of the supply cycle, ensuring maximum efficiency and customer satisfaction across all channels.

Take a quick tour of the end-to-end process in a single solution

Manufacturing

“One of the best things that Priority did for us was implementing MRP. Before we implemented MRP, we did all of our production planning on spreadsheets. This led to a lot of mistakes. We implemented MRP and we were able to reduce inventory costs by 40%.” 

Ethan Boron, President, BioThane

Unlock new opportunities with Priority's SCM solution

Cut Cost

Cut costs of supplying goods and services

Track Traceability

Improve business efficiency through visibility and traceability

Sales Report

Achieve better accuracy using sales forecasts and supply balance

Planning 1

Accurately plan for better customer service and problem-solving

Inventory Management 1

Optimize inventory management and storage space with demand visibility

Ai

Streamline workflows with AI-based automation

Fast, low-risk ERP implementation

Priority is designed for rapid deployment, helping organizations go live faster than many traditional ERP solutions. Whether you work directly with Priority's implementation team or one of our certified partners, you'll benefit from proven methodologies, industry best practices, and experienced consultants who help minimize disruption throughout the process. Our structured migration approach helps ensure business continuity, protects your data, and reduces the risk of downtime during the transition, helping your teams adopt the system quickly and minimize time to value.

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Key Features

Embedded AI with aiERP

Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.

Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.

Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.

Purchasing

Our supply chain ERP software offers real-time data, orders, forecasts, inventory balances, and lead time inform efficient purchase planning. This module easily handles vendor relationship management, purchase orders, vendor price lists, quotations, and demand forecasts.

Inventory management

Efficiently manage your product lifecycle with real-time data analysis, inventory control, and order fulfillment to meet current and future needs. This includes minimizing excess stock, maintaining adequate stock levels to improve service, and handling part management, BOM, inventory and cycle counts, label printing, warehouse control, inventory transactions, and delivery tracking with unlimited warehouses and bins. 

Material Requirements Planning (MRP)

Optimize stock levels and meet time-to-market demands with accurate purchasing and production processes across all facilities. Automatically calculate required quantities based on various data sources, including forecasts, orders, safety stock, current stock, lead time, and WIP, and receive system recommendations to increase customer satisfaction. Easily find out if you can provide ordered parts on schedule or the earliest date possible with Available to Promise (ATP).

Production control

Digitize the production process and gain complete control, visibility, and traceability over your processes, from materials issuance and work-in-progress management to finished goods reporting and subcontractor processes. Utilize smart IoT tools to capture accurate online data directly from the production floor to the system.

Engineering change orders

Efficiently manage engineering changes to parts and BOMs, document change details and dates, and control product implications for improved management of internal processes that affect the product lifespan. The ECO integrates part, and BOM revisions with engineering changes, tracking revisions affected by the change and work orders opened accordingly. 

Quality assurance

Manage and track test results, part sampling, and malfunctions with MRB functionality to ensure efficient work procedures.

Delivery scheduling

Efficiently plan and optimize last-mile delivery and the delivery of goods to customers with multiple distribution routes and delivery dates using automated scheduling algorithms. 

Intercompany transactions

Facilitate communication between companies with commerce relationships using a dedicated tool to easily create, settle, and reconcile intercompany transactions.

Customer service and maintenance

Effortlessly manage field service teams, from assigning tasks and managing stock to recording calls, tracking hours, spare parts, expenses, and profits, whether for primary or secondary business, in-office or on-the-go. Optimize preventative maintenance with automated planning based on routine tasks, meter readings, seasonal needs, historical data, and more.

Demand Forecasting

End-to-end process for demand forecasting:

  • Optimize inventory levels and reduce overstock or stockouts.
  • Create a sales report with Priority Analytics, upon which you can create a predictive model.
  • Automatically transfer the results you receive to the Demand Forecasts form so that they will be taken into account in the purchase planning.
  • In inventory management, the predictive model gives you the ability to properly manage your inventory by predicting the demand for different parts, in various locations, and even considering seasonal sales (e.g., holidays or vacations).

Related products

 

 

Warehouse Management System (WMS)

Priority's highly scalable ERP warehouse management system utilizes unique customization features and advanced AI-based capabilities that allow companies to automate workflows, operate sophisticated warehousing and distribution processes, and quickly and easily adjust to changing customer demands and market conditions. With Priority's WMS you can streamline your logistics cycle with real-time visibility, resulting in rapid and accurate responses to inventory movements and facilitating holistic control over warehousing operations and resource optimization.

POD & ADP

Priority's Proof of Delivery (POD) app enhances delivery operations, facilitating meticulous control over loading and unloading processes, navigation assistance, and quick capture of customer signatures on delivery notes, with immediate updates to the back office. The app allows for smooth operations in low-data reception areas.

Priority's ADP app facilitates the handling of undelivered goods and processing planned and spontaneous returns and offers drivers essential task management tools for daily operations and specific duties, such as check collections or truck maintenance.

FAQs

Is SCM a part of ERP?

Yes, SCM (Supply Chain Management) is often a part of ERP systems. While ERP encompasses a broader range of business functions, including finance, HR, sales, and more, SCM is a specialized module within ERP that focuses on managing the supply chain processes. SCM within ERP streamlines the flow of goods, services, and information across the entire supply chain, from sourcing raw materials to delivering finished products to customers. It optimizes inventory management, procurement, production planning, logistics, and distribution, enhancing the efficiency and coordination of supply chain operations. By integrating SCM with other ERP modules, businesses gain a comprehensive view of their supply chain activities, allowing for data-driven decision-making and improved responsiveness to market demands and customer needs.

Can SCM ERP handle multi-location and global supply chain operations?

Yes, SCM ERP systems are designed to handle multi-location and global supply chain operations. These systems provide the necessary tools and functionalities to manage complex supply chains that span across multiple locations and countries. SCM ERP enables businesses to optimize inventory levels across various warehouses or distribution centers, ensuring efficient stock management and timely order fulfillment. It supports multi-currency transactions, allowing organizations to conduct global procurement and sales operations in different currencies. Additionally, SCM ERP facilitates collaboration and communication among different supply chain stakeholders, ensuring seamless coordination and visibility across the entire supply chain network. With its multi-location and global capabilities, SCM ERP empowers businesses to streamline supply chain operations, improve logistics, and respond effectively to the demands of a global market.

Does SCM ERP support real-time tracking of shipments and order status?

Yes, SCM ERP systems support real-time tracking of shipments and order status. These systems integrate with various logistics and transportation platforms to provide real-time visibility into the movement of goods throughout the supply chain. From the moment an order is placed, SCM ERP enables businesses to track its status, including processing, packing, shipping, and delivery. Real-time tracking of shipments allows organizations to monitor their supply chain activities closely, identify potential delays or issues, and proactively address them to ensure on-time delivery to customers. This visibility helps enhance customer satisfaction, optimize inventory management, and improve overall supply chain efficiency, making SCM ERP a valuable tool for businesses aiming to maintain a competitive edge in their logistics operations.

Can SCM ERP integrate with external logistics and transportation providers?

Yes, SCM ERP systems are designed to integrate with external logistics and transportation providers. These integrations enable seamless data exchange and collaboration between the SCM ERP system and third-party logistics partners, such as shipping carriers, freight forwarders, and transportation companies. SCM ERP can communicate shipment details, order status, and delivery instructions to external providers, while receiving real-time updates on shipment tracking and status. This integration streamlines the flow of information and allows businesses to have a comprehensive view of their supply chain, enhancing coordination, efficiency, and visibility throughout the logistics process. By leveraging external logistics and transportation data within the SCM ERP system, organizations can optimize their supply chain operations, improve customer service, and make data-driven decisions for better supply chain management.

Is SCM ERP easy to learn?

The ease of learning SCM ERP depends on various factors, including the specific ERP system, the user's prior experience with ERP software, and the complexity of the organization's supply chain processes. Generally, SCM ERP systems are designed to be user-friendly, with intuitive interfaces and workflows. Training and documentation provided by the ERP vendor can also help users quickly grasp the functionalities of the system. However, due to the comprehensive nature of SCM ERP, some users may require more time to fully understand and utilize all features effectively. Overall, the learning curve can vary, but with proper training and support, users can become proficient in using SCM ERP to optimize their supply chain operations.

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