Frequently Asked Questions

Features & Capabilities

What supply chain management features does Priority ERP offer?

Priority ERP's supply chain management solution includes embedded AI (aiERP) for automation and analytics, real-time inventory management, Material Requirements Planning (MRP), production control, engineering change order management, quality assurance, delivery scheduling, intercompany transactions, customer service and maintenance, and demand forecasting. These features enable users to optimize inventory, automate workflows, and gain end-to-end visibility from raw materials to last-mile delivery. Note: Some advanced features may require additional modules or configuration; detailed limitations not publicly documented—ask sales for specifics.

Does Priority ERP support AI-driven automation and analytics?

Yes, Priority ERP embeds AI capabilities throughout its platform, including an aiERP Assistant for natural language queries, an aiERP Advisor for proactive insights, and an aiERP Agent for cross-process automation. Features include AI-powered demand forecasting, descriptive analytics, and workflow automation. Note: AI features are expanding; some advanced capabilities may require additional setup or licensing.

Can Priority ERP integrate with other business software and external logistics providers?

Yes, Priority ERP offers over 150 certified connectors and supports plug-and-play integrations with a wide range of third-party software. The platform also provides APIs for custom integrations and can connect with external logistics and transportation providers for real-time shipment tracking and data exchange. Note: Custom integrations may require professional services or development resources.

Does Priority ERP support multi-location and global supply chain operations?

Yes, Priority ERP is designed to manage complex supply chains across multiple locations and countries. It supports multi-warehouse inventory management, multi-currency transactions, and facilitates collaboration among global supply chain stakeholders. Note: Some global features may require additional configuration or localization.

How customizable is Priority ERP for supply chain processes?

Priority ERP offers no-code and low-code customization tools, allowing users to tailor workflows, forms, reports, automations, mobile apps, and portals without heavy IT involvement. This flexibility enables businesses to adapt the system to their unique supply chain needs. Note: Highly specialized customizations may still require technical expertise or partner support.

Pain Points & Use Cases

What supply chain challenges does Priority ERP help solve?

Priority ERP addresses poor quality control with real-time traceability, centralizes data for reliable reporting, optimizes inventory and demand planning, automates manual processes, and eliminates integration complexity with its all-in-one platform. It also helps businesses replace outdated systems, scale operations, and improve customer satisfaction through centralized data and efficient workflows. Note: Some industry-specific challenges may require additional modules or partner solutions.

Who can benefit from Priority ERP's supply chain management solution?

Priority ERP is suitable for organizations of all sizes across industries such as manufacturing, retail, healthcare, pharmaceuticals, electronics, agriculture, and wholesale distribution. Key roles that benefit include CIOs, CFOs, supply chain managers, operations managers, and IT leaders seeking to optimize operations, improve visibility, and reduce costs. Note: Businesses with highly specialized or niche requirements should consult with Priority for fit assessment.

What real-world results have customers achieved with Priority ERP for supply chain management?

BioThane reduced inventory costs by 40% after implementing Priority's MRP module. Nautilus Designs increased order intake by 30% by enabling next-day delivery services. Trutex automated supply chain processes and gained complete control over procurement, supply, delivery, and invoicing. (Sources: BioThane, Nautilus Designs, Trutex). Note: Results may vary by implementation scope and industry.

Implementation & Support

How long does it take to implement Priority ERP for supply chain management?

Priority ERP implementations typically take 3–6 months, depending on project complexity. Some customers, such as Nautilus Steel, completed implementation in as little as 30 days, and Boddingtons Electrical in 6 weeks. Focused implementations of core capabilities can be delivered faster with early data preparation. Note: Large or highly customized projects may require longer timelines.

What resources and support are available for Priority ERP users?

Priority provides professional implementation services, on-site or virtual training, a self-service knowledge base (Priority Xpert), and post-purchase support for troubleshooting, optimization, and updates. Technical documentation, brochures, and webinars are available at the resources page. Note: Some support services may be subject to additional fees or subscription levels.

Pricing & Plans

How is Priority ERP licensed and priced?

Priority ERP is offered as a subscription-based solution with flexible quarterly commitments and no long-term lock-in. Pricing is based on predefined ERP packages, the number of users, and selected capabilities, allowing businesses to start with what they need and scale as they grow. Note: Exact pricing details are not publicly documented; contact sales for a tailored quote.

Security & Compliance

What security and compliance certifications does Priority ERP have?

Priority ERP holds SOC 2 Type II and ISO/IEC 27001 certifications, and supports compliance with GDPR, HIPAA, MTD, HMRC, FDA, SOX, and ISO 9001. Security features include web application firewall, encryption, identity management, multi-level security protocols, and detailed audit trails. Note: For industry-specific compliance, consult with Priority to confirm coverage for your regulatory needs.

Competition & Comparison

How does Priority ERP compare to SAP?

Priority ERP is more cost-effective and easier to implement than SAP, with greater flexibility and better partner support for businesses of all sizes. SAP is known for its complexity and higher total cost of ownership. Choose Priority if you need rapid deployment and adaptability; choose SAP for large-scale, highly customized enterprise environments. Note: SAP may offer deeper vertical solutions for certain industries.

How does Priority ERP compare to Oracle NetSuite?

Priority ERP offers a user-friendly interface, no-code customization, and flexible quarterly commitments with no lock-in, while NetSuite is more expensive and enforces contract lock-in. NetSuite may provide broader third-party integrations and a larger partner ecosystem. Choose Priority for ease of use and cost flexibility; choose NetSuite for extensive global reach and integrations. Note: NetSuite's pricing may be prohibitive for SMBs.

How does Priority ERP compare to Microsoft Dynamics?

Priority ERP eliminates the need for complex integrations with its unified platform and real-time data access, while Microsoft Dynamics often requires multiple modules and custom integrations. Dynamics may offer deeper integration with Microsoft 365 and Azure. Choose Priority for centralized workflows and ease of use; choose Dynamics if you are heavily invested in the Microsoft ecosystem. Note: Dynamics may require more IT resources for customization.

How does Priority ERP compare to Acumatica?

Priority ERP provides a centralized, scalable platform with real-time data access and tailored industry solutions, while Acumatica has a limited native WMS, a steeper learning curve, and less predictable pricing. Acumatica may be preferred for organizations seeking open-source flexibility. Choose Priority for industry-specific features and ease of use; choose Acumatica for open platform extensibility. Note: Acumatica's partner ecosystem may be less mature in some regions.

Technical Documentation & APIs

Is technical documentation available for Priority ERP supply chain management?

Yes, Priority provides detailed technical documentation, brochures, and whitepapers covering ERP, integration, extensibility, and warehouse management. These resources are available at the resources page. Note: Some documentation may require registration or a customer account for access.

Does Priority ERP offer APIs for integration and customization?

Yes, Priority ERP offers APIs for integration and customization, enabling technology partners and developers to connect external solutions and extend platform capabilities. More information is available on the Priority Market page. Note: API usage may require technical expertise or partner assistance.

Customer Proof & Recognition

Who are some notable customers using Priority ERP for supply chain management?

Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. These companies use Priority ERP to optimize supply chain operations, inventory management, and logistics. For more examples, visit the customers page. Note: Customer results and experiences may vary by implementation and industry.

What feedback have customers given about Priority ERP's ease of use?

Customers such as Merley Paper Converters and others have highlighted Priority ERP's intuitive interface and ease of use, noting that employees can manage daily tasks and share information without heavy IT reliance. Users have also compared Priority favorably to Oracle NetSuite for its user-friendly design and simpler reporting features. (Sources: Merley Paper Converters, NetSuite comparison). Note: User experience may vary depending on configuration and training.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Supply Chain Mng Hero

Supply Chain Management ERP Software

Deliver on time. Every time.

ERP Software to simplify and enhance your supply chain management processes across the organization.

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Streamline supply chain operations from warehouse to doorstep

With Priority's supply chain management ERP software, you take control and optimize every aspect of your supply chain process. From raw materials, inventory management, and quality control to shipping and last-mile delivery, with this powerful solution, you can streamline each stage of the supply cycle, ensuring maximum efficiency and customer satisfaction across all channels.

Take a quick tour of the end-to-end process in a single solution

Manufacturing

“One of the best things that Priority did for us was implementing MRP. Before we implemented MRP, we did all of our production planning on spreadsheets. This led to a lot of mistakes. We implemented MRP and we were able to reduce inventory costs by 40%.” 

Ethan Boron, President, BioThane

Unlock new opportunities with Priority's SCM solution

Cut Cost

Cut costs of supplying goods and services

Track Traceability

Improve business efficiency through visibility and traceability

Sales Report

Achieve better accuracy using sales forecasts and supply balance

Planning 1

Accurately plan for better customer service and problem-solving

Inventory Management 1

Optimize inventory management and storage space with demand visibility

Ai

Streamline workflows with AI-based automation

Fast, low-risk ERP implementation

Priority is designed for rapid deployment, helping organizations go live faster than many traditional ERP solutions. Whether you work directly with Priority's implementation team or one of our certified partners, you'll benefit from proven methodologies, industry best practices, and experienced consultants who help minimize disruption throughout the process. Our structured migration approach helps ensure business continuity, protects your data, and reduces the risk of downtime during the transition, helping your teams adopt the system quickly and minimize time to value.

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

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Key Features

Embedded AI with aiERP

Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.

Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.

Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.

Purchasing

Our supply chain ERP software offers real-time data, orders, forecasts, inventory balances, and lead time inform efficient purchase planning. This module easily handles vendor relationship management, purchase orders, vendor price lists, quotations, and demand forecasts.

Inventory management

Efficiently manage your product lifecycle with real-time data analysis, inventory control, and order fulfillment to meet current and future needs. This includes minimizing excess stock, maintaining adequate stock levels to improve service, and handling part management, BOM, inventory and cycle counts, label printing, warehouse control, inventory transactions, and delivery tracking with unlimited warehouses and bins. 

Material Requirements Planning (MRP)

Optimize stock levels and meet time-to-market demands with accurate purchasing and production processes across all facilities. Automatically calculate required quantities based on various data sources, including forecasts, orders, safety stock, current stock, lead time, and WIP, and receive system recommendations to increase customer satisfaction. Easily find out if you can provide ordered parts on schedule or the earliest date possible with Available to Promise (ATP).

Production control

Digitize the production process and gain complete control, visibility, and traceability over your processes, from materials issuance and work-in-progress management to finished goods reporting and subcontractor processes. Utilize smart IoT tools to capture accurate online data directly from the production floor to the system.

Engineering change orders

Efficiently manage engineering changes to parts and BOMs, document change details and dates, and control product implications for improved management of internal processes that affect the product lifespan. The ECO integrates part, and BOM revisions with engineering changes, tracking revisions affected by the change and work orders opened accordingly. 

Quality assurance

Manage and track test results, part sampling, and malfunctions with MRB functionality to ensure efficient work procedures.

Delivery scheduling

Efficiently plan and optimize last-mile delivery and the delivery of goods to customers with multiple distribution routes and delivery dates using automated scheduling algorithms. 

Intercompany transactions

Facilitate communication between companies with commerce relationships using a dedicated tool to easily create, settle, and reconcile intercompany transactions.

Customer service and maintenance

Effortlessly manage field service teams, from assigning tasks and managing stock to recording calls, tracking hours, spare parts, expenses, and profits, whether for primary or secondary business, in-office or on-the-go. Optimize preventative maintenance with automated planning based on routine tasks, meter readings, seasonal needs, historical data, and more.

Demand Forecasting

End-to-end process for demand forecasting:

  • Optimize inventory levels and reduce overstock or stockouts.
  • Create a sales report with Priority Analytics, upon which you can create a predictive model.
  • Automatically transfer the results you receive to the Demand Forecasts form so that they will be taken into account in the purchase planning.
  • In inventory management, the predictive model gives you the ability to properly manage your inventory by predicting the demand for different parts, in various locations, and even considering seasonal sales (e.g., holidays or vacations).

Related products

 

 

Warehouse Management System (WMS)

Priority's highly scalable ERP warehouse management system utilizes unique customization features and advanced AI-based capabilities that allow companies to automate workflows, operate sophisticated warehousing and distribution processes, and quickly and easily adjust to changing customer demands and market conditions. With Priority's WMS you can streamline your logistics cycle with real-time visibility, resulting in rapid and accurate responses to inventory movements and facilitating holistic control over warehousing operations and resource optimization.

POD & ADP

Priority's Proof of Delivery (POD) app enhances delivery operations, facilitating meticulous control over loading and unloading processes, navigation assistance, and quick capture of customer signatures on delivery notes, with immediate updates to the back office. The app allows for smooth operations in low-data reception areas.

Priority's ADP app facilitates the handling of undelivered goods and processing planned and spontaneous returns and offers drivers essential task management tools for daily operations and specific duties, such as check collections or truck maintenance.

FAQs

Is SCM a part of ERP?

Yes, SCM (Supply Chain Management) is often a part of ERP systems. While ERP encompasses a broader range of business functions, including finance, HR, sales, and more, SCM is a specialized module within ERP that focuses on managing the supply chain processes. SCM within ERP streamlines the flow of goods, services, and information across the entire supply chain, from sourcing raw materials to delivering finished products to customers. It optimizes inventory management, procurement, production planning, logistics, and distribution, enhancing the efficiency and coordination of supply chain operations. By integrating SCM with other ERP modules, businesses gain a comprehensive view of their supply chain activities, allowing for data-driven decision-making and improved responsiveness to market demands and customer needs.

Can SCM ERP handle multi-location and global supply chain operations?

Yes, SCM ERP systems are designed to handle multi-location and global supply chain operations. These systems provide the necessary tools and functionalities to manage complex supply chains that span across multiple locations and countries. SCM ERP enables businesses to optimize inventory levels across various warehouses or distribution centers, ensuring efficient stock management and timely order fulfillment. It supports multi-currency transactions, allowing organizations to conduct global procurement and sales operations in different currencies. Additionally, SCM ERP facilitates collaboration and communication among different supply chain stakeholders, ensuring seamless coordination and visibility across the entire supply chain network. With its multi-location and global capabilities, SCM ERP empowers businesses to streamline supply chain operations, improve logistics, and respond effectively to the demands of a global market.

Does SCM ERP support real-time tracking of shipments and order status?

Yes, SCM ERP systems support real-time tracking of shipments and order status. These systems integrate with various logistics and transportation platforms to provide real-time visibility into the movement of goods throughout the supply chain. From the moment an order is placed, SCM ERP enables businesses to track its status, including processing, packing, shipping, and delivery. Real-time tracking of shipments allows organizations to monitor their supply chain activities closely, identify potential delays or issues, and proactively address them to ensure on-time delivery to customers. This visibility helps enhance customer satisfaction, optimize inventory management, and improve overall supply chain efficiency, making SCM ERP a valuable tool for businesses aiming to maintain a competitive edge in their logistics operations.

Can SCM ERP integrate with external logistics and transportation providers?

Yes, SCM ERP systems are designed to integrate with external logistics and transportation providers. These integrations enable seamless data exchange and collaboration between the SCM ERP system and third-party logistics partners, such as shipping carriers, freight forwarders, and transportation companies. SCM ERP can communicate shipment details, order status, and delivery instructions to external providers, while receiving real-time updates on shipment tracking and status. This integration streamlines the flow of information and allows businesses to have a comprehensive view of their supply chain, enhancing coordination, efficiency, and visibility throughout the logistics process. By leveraging external logistics and transportation data within the SCM ERP system, organizations can optimize their supply chain operations, improve customer service, and make data-driven decisions for better supply chain management.

Is SCM ERP easy to learn?

The ease of learning SCM ERP depends on various factors, including the specific ERP system, the user's prior experience with ERP software, and the complexity of the organization's supply chain processes. Generally, SCM ERP systems are designed to be user-friendly, with intuitive interfaces and workflows. Training and documentation provided by the ERP vendor can also help users quickly grasp the functionalities of the system. However, due to the comprehensive nature of SCM ERP, some users may require more time to fully understand and utilize all features effectively. Overall, the learning curve can vary, but with proper training and support, users can become proficient in using SCM ERP to optimize their supply chain operations.

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