Summarize with AI:
BOPIS, you say? Yes, we do. Buy Online, Pick-up in Store, an omnichannel retail strategy that's picking up steam for today's forward-thinking, results-driven retailers. Read on.
If you have a retail business and run both e-commerce and physical stores, you might have already put omnichannel CRM and omnichannel retailing into practice. In an omnichannel retailing model, all existing channels seamlessly integrate to provide customers with a smooth shopping experience. If you've taken this route, then you know that it's supported by a centralized data management system that connects physical and online stores in real-time. In most scenarios, you'll have a dedicated retail ERP system that zeros in on the needs of omnichannel retailing.
And if you take your omnichannel sales one step further, you'll discover that countless retailers out there are turning their attention to the value-added benefits of BOPIS.
BOPIS is a retail shopping strategy where customers can seamlessly shop across multiple channels including online, in-store, and via mobile apps. BOPIS allows customers to enjoy the convenience of purchasing their order from an e-commerce store, while still picking it up in person from a brick-and-mortar business. Essentially, it takes both traditional brick-and-mortar retail and e-commerce shopping one step further, to make this omnichannel strategy a true success.
While omnichannel shopping has, to date, been supported by an ERP system working behind the screen, aka, the back office, BOPIS adds that extra bit of fuel to existing omnichannel shopping strategies.
Buying online and picking up your purchases at a physical store, saves customers' valuable time, and avoids the added costs of shipping and delivery. During the height of the pandemic, Bizrate Insights and Digital Commerce 360 conducted an online survey of 1,141 shoppers. 62% of those interviewed had positive curbside experiences, while a further 58% stated that curbside pickup was by far, an efficient way to shop.
BOPIS translates into shopping flexibility. BOPIS strategy enables shoppers to select products and easily pay for them online, in most cases, via their mobile device, and pick up their purchases when it's convenient for them. This avoids lengthy strolls along retailers' aisles and the long wait at the checkout counter. For retailers, BOPIS means better business, since they can reduce the time required to fulfill each order, plus eliminate shipping and delivery costs.
BOPIS orders can be efficiently fulfilled with the help of a retail ERP system. Because retail ERP is geared towards bridging the gap between online and offline, seamless inventory control and successful stock replenishment ensure that BOPIS is successful.
A retail ERP provides retailers with real-time inventory visibility so that customers don't end up ordering online and arriving at the store to pick up their purchase, to find out that the products they paid for aren't in stock. This is one of the key reasons why BOPIS must be supported by a strong and reliable retail ERP system. With an ERP in place, retailers are in control, with viable order management processes, and real-time inventory visibility throughout the entire supply chain.
Without a doubt, BOPIS is a fast-evolving strategy that has enabled many brick-and-mortar stores to allow customers to shop online and pick up their purchases from a physical location. This helps avoid shipping costs and reduces the time and resources associated with deliveries.
It's also a unique opportunity for retail businesses to streamline their omnichannel strategy, and use pickup visits by customers to encourage and promote in-store shopping while they wait for their orders. Because this presents a valuable cross-selling and up-selling opportunity, BOPIS provides a clear path for increasing revenue. Most important, when supported by a retail ERP system, BOPIS takes your omnichannel retailing to the next level (and beyond).
If you'd like to learn more about how ERP can support BOPIS to power your retail business, contact us today to schedule a call with one of our ERP experts or read more about our retail ERP solution
VP of Business Development & International Sales for the Priority Retail LOB
Yariv joined Priority in 2021 as the VP of Business Development & International Sales for the Priority Retail Line of Business and was promoted to Head of Global Partnerships in 2025. With over two decades in the retail applications sector and experience in consulting for leading retailers, he now leads the digital retail initiatives and business development, focusing on penetrating to new markets.
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Priority Software offers cloud-based ERP systems, retail management solutions, hospitality management platforms, and school management systems. Additional services include professional implementation, partnership opportunities, and a dedicated marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management, Professional Services, Priority Market.
Priority Software supports omnichannel retailing by integrating all sales channels—online, in-store, and mobile—into a centralized data management system. This enables seamless customer experiences and real-time inventory visibility, which are essential for strategies like BOPIS (Buy Online, Pickup in Store). Read more.
BOPIS (Buy Online, Pickup in Store) is a retail strategy allowing customers to purchase online and pick up in-store. Priority ERP enables BOPIS by providing real-time inventory visibility, efficient order management, and seamless integration between online and physical stores, ensuring customers can reliably pick up their purchases. Learn more.
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Priority's retail ERP system offers real-time inventory visibility, centralized data management, efficient order management, seamless integration of online and physical stores, and support for omnichannel strategies like BOPIS. Learn more.
Priority ERP provides real-time inventory visibility, automated stock replenishment, and centralized control across all channels, ensuring customers can reliably pick up their purchases and retailers avoid stockouts. Read more.
Priority Software supports over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with best-of-breed vendors. Hospitality integrations include Webhotelier, Ving Card, Verifone, SAP, and more. See integrations.
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Priority ERP provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and informed decision-making. Explore analytics.
Yes, Priority ERP includes robust order management features that coordinate online orders with warehouses, streamline fulfillment, and support BOPIS strategies. Learn more.
Priority ERP enables retailers to combine BOPIS with in-store experiences, providing opportunities to upsell and cross-sell during pickup visits. Studies show that 50% of shoppers make additional purchases when picking up BOPIS orders. Source.
Priority ERP includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency. Learn more.
Priority Software is ideal for retail business owners, operations managers, sales and marketing managers, CFOs, IT managers, and companies in manufacturing, healthcare, technology, hospitality, and education. See customer stories.
Priority ERP enables smaller retailers to offer personalized shopping experiences, efficient order fulfillment, and real-time inventory visibility, helping them stand out against larger competitors. Read more.
Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs by centralizing data, automating workflows, and supporting omnichannel strategies. Learn more.
Priority ERP streamlines order management and coordinates online orders with warehouses, reducing wait times and making BOPIS-enabled shopping faster than home deliveries. Read more.
Priority ERP enables retailers to create streamlined approaches for efficiently managing returns, improving customer satisfaction and operational efficiency. Read more.
BOPIS offers faster order fulfillment, reduced shipping costs, opportunities for upselling, and a more personalized shopping experience for both retailers and shoppers. Read more.
Priority ERP integrates all sales channels and centralizes customer data, enabling retailers to deliver consistent, seamless experiences across online, in-store, and mobile platforms. Learn more.
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Reviews highlight efficiency, quick learning, and satisfaction with customer support. Priority ERP has a rating of approximately 4.1/5 on G2. See testimonials.
Yes, Priority Software has helped Solara Adjustable Patio Covers accelerate workflows, Nautilus Designs achieve 30% growth in order volume, and Cowtown Retail Chain gain complete process visibility. See case studies.
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Learn more.
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Learn more.
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