Overcome the complexities of a dynamic market, diverse sales channels, and evolving customer expectations with an integrated retail-specific omnichannel order management module.
Centrally manage and effectively apply pricing and promotion rules for orders sourced from any sales channel.
Create flexible business logic checks for consumers.
Optimize order routing for operational efficiency, inventory utilization and fast delivery.
Automate fulfillment workflows across stores and warehouses.
Enable flexible delivery options to answer customer expectations and integrate with logistic providers for status visibility.
Smooth handling with shipping and logistics providers with out-of-the-box interactions
Mobile-friendly interface to manage and follow fulfillment workflows and more
Define and manage order fulfillment workflows from any channel to any location
Optimize fulfilment from any location and from any vendor
Simplified return across all locations
Track key performance for improved operational efficiency
Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.
A single source of truth for all order data.
Answer customers’ expectations with order status visibility and tracking
Easily expand to evolving channels and new fulfillment options.
Seamless work processes with inventory management, POS, customer management, and finance.
Create automated workflows across order management and to additional modules.
Handle growing order demand from multiple channels and across multiple locations.
What is a Retail Order Management System?
A Retail Order Management System is a centralized platform that allows businesses to manage and oversee orders across various channels. It ensures efficient handling of orders, from placement to delivery, and provides insights into order statuses, inventory levels, and customer preferences.
How does a Retail Order Management System work?
The system streamlines the order process by automatically routing orders for fulfillment, tracking order statuses, managing inventory, and providing real-time updates. It can handle complex orders, apply promotions and discounts, and offer a unified view of all orders across channels.
What benefits does a Retail Order Management System offer?
It provides businesses with complete visibility of orders, automates order processes, reduces manual errors, and ensures timely delivery to customers. The system also offers insights into customer behavior, helping businesses optimize their sales strategies.
How does a Retail Order Management System handle complex orders?
For orders with multiple items or varying statuses, the system can automatically break down each line item and generate separate orders. This ensures optimized handling, reduces manual configurations, and minimizes errors.
How does a Retail Order Management System enhance the customer experience?
By providing real-time updates on order statuses, ensuring accurate inventory levels, and offering promotions and discounts, the system ensures a seamless and efficient shopping experience for customers.
Why is it essential to offer promotions and discounts on ordered items?
Offering promotions and discounts can attract more customers, increase sales, and enhance customer loyalty. A Retail Order Management System can automatically calculate these incentives, ensuring customers benefit from the best deals.
To access the file, please complete the form below.