Frequently Asked Questions
Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. Learn more.
What industries does Priority Software serve?
Priority Software serves a wide range of industries including retail, manufacturing, healthcare, pharmaceuticals, technology, hospitality, education, construction, agriculture, and more. See industry solutions.
What are the main products offered by Priority Software?
Priority Software offers ERP systems, Retail Management (including POS and unified commerce), Hospitality Management (Optima PMS, CRM, Event Management), and School Management platforms. Explore products.
Does Priority Software provide professional and implementation services?
Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.
What is Priority Market?
Priority Market is a dedicated marketplace for extended solutions and add-ons that integrate with Priority Software products. Visit Priority Market.
Does Priority Software offer cloud-based solutions?
Yes, Priority Software provides cloud-based solutions for ERP, retail, hospitality, and school management, supporting scalability and remote access. Learn more.
Can Priority Software be deployed on-premises or as a hybrid solution?
Priority Software supports on-premises, cloud, and hybrid deployments, allowing businesses to choose the model that best fits their data sensitivity and operational needs. Deployment options.
Does Priority Software provide technical documentation?
Yes, Priority Software offers comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access documentation.
Does Priority Software have an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. API details.
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with vendors like SAP, Verifone, Webhotelier, Ving Card, and more. See integrations.
Features & Capabilities
What features does Priority ERP offer?
Priority ERP provides modules for financial management, human resources, supply chain, warehouse management (WMS), CRM, project management, payroll, business intelligence, equipment rental, and more. See all features.
Does Priority ERP support no-code customizations?
Yes, Priority ERP allows businesses to customize fields, screen layouts, workflows, and reports without IT support, enabling rapid adaptation to changing needs. Learn more.
How does Priority Software help with automation?
Priority Software includes built-in automated workflows and AI recommendations to reduce manual errors, improve efficiency, and free employees for higher-value tasks. Automation details.
Does Priority ERP provide advanced analytics and reporting?
Yes, Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, delivering actionable insights for better decision-making. Analytics info.
Is Priority ERP scalable for growing businesses?
Priority ERP is designed for scalability, supporting high-volume transactions and easy expansion as your business grows, without complex upgrade paths. Scalability info.
Does Priority ERP support industry-specific features?
Yes, Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, and more, ensuring solutions meet unique business needs. Industry features.
How does Priority Software ensure data consistency?
Priority Software maintains a single source of truth with centralized data repositories, ensuring consistent and accurate information across all departments. Data consistency.
What are the integration capabilities of Priority ERP?
Priority ERP offers unlimited connectivity through APIs, over 150 plug & play connectors, ODBC drivers, RESTful API, and SFTP file integration for legacy systems. Integration details.
Does Priority Software support mobile ERP?
Yes, Priority Software provides mobile ERP solutions, including dedicated apps for field services, sales agents, proof of delivery, and mobile back office. Mobile ERP info.
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare providers, hospitality businesses, and educational institutions seeking scalable, efficient, and integrated management solutions. See target audience.
What problems does Priority Software solve?
Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Pain points solved.
How does Priority Software help retail businesses?
Priority Software provides real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines to streamline retail operations and enhance customer experience. Retail solutions.
How does Priority Software support hospitality businesses?
Priority Software offers Optima PMS, CRM, and event management solutions for hotels and hospitality businesses, enabling centralized guest data, streamlined operations, mobile check-in, and advanced revenue management. Hospitality solutions.
How does Priority Software help educational institutions?
Priority Software provides school management platforms for effective administration, student and parent feedback, teacher management, and streamlined operations. School management info.
Can Priority Software help with compliance and regulatory requirements?
Yes, Priority ERP supports compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, making it suitable for highly regulated industries. Compliance info.
What customer success stories are available for Priority Software?
Priority Software has numerous success stories, including Solara Adjustable Patio Covers (accelerated workflows), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved guest experience), and Dunlop Systems (improved data accuracy). See case studies.
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity, configurability, and efficient support. Customer feedback.
How does Priority Software improve operational efficiency?
Priority Software automates workflows, centralizes data, and provides real-time insights, helping businesses reduce manual errors, improve resource utilization, and boost productivity. Efficiency info.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major regulations. Comparison details.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports multi-company operations, and maintains the same platform without forced migrations. Comparison info.
How does Priority ERP compare to NetSuite?
NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. ERP comparison.
How does Priority ERP compare to Acumatica?
Acumatica has limited industry features and a steep learning curve. Priority ERP offers tailored solutions, native scalable WMS, ease of use, and flexible commitments. ERP comparison.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, and quick user adoption. ERP comparison.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting and requires coding for customizations. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations. ERP comparison.
How does Priority Retail Management compare to other ERP competitors?
Other ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments. Retail comparison.
How does Priority Retail Management compare to POS and unified commerce providers?
POS and unified commerce providers focus on retail management but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated. Retail comparison.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers flexible customization and a broad Marketplace for integrations. Hospitality comparison.
How does Priority Optima compare to Cloudbeds?
Cloudbeds lacks depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, and a user-friendly design. Hospitality comparison.
How does Priority Optima compare to Mews?
Mews requires significant training and has limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, and flexible payment processing. Hospitality comparison.
How does Priority Optima compare to Protel?
Protel has a steep learning curve and limited integrations. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation. Hospitality comparison.
Technical Requirements & Support
What are the deployment options for Priority Software?
Priority Software can be deployed on-premises, in the cloud, or as a hybrid solution, depending on your business needs and data sensitivity. Deployment options.
Does Priority Software provide user training?
Yes, Priority Software offers comprehensive user training to ensure employees understand and utilize all features and capabilities of the system. Training info.
What support options are available for Priority Software?
Priority Software provides customer support, technical assistance, and implementation guidance to help businesses maximize their investment. Support info.
How long does it take to implement Priority ERP?
Implementation timeframes vary based on business size and requirements, but Priority Software provides structured methodologies and experienced partners to ensure efficient onboarding. Implementation info.
Does Priority Software offer partnership opportunities?
Yes, Priority Software offers technology partnerships, AWS partnerships, and a partner network for resellers and integrators. Partnership info.
What technical requirements are needed for Priority Software?
Technical requirements depend on the deployment model (cloud, on-premises, hybrid). Priority Software provides detailed documentation and guidance for setup and integration. Technical requirements.
Pricing & Plans
How is Priority ERP priced?
Priority ERP offers flexible pricing models, including cloud subscriptions and on-premises licenses. Pricing depends on modules, user count, and deployment options. See pricing.
Does Priority Software offer quarterly commitments or contract lock-in?
Priority Software offers flexible quarterly commitments and does not enforce contract lock-in, allowing businesses to adapt as needed. Contract info.
What factors influence the cost of Priority ERP?
The cost of Priority ERP is influenced by the number of users, selected modules, deployment model, implementation services, and support options. Cost factors.
Is Priority ERP cost-effective compared to competitors?
Yes, Priority ERP is recognized for its affordability, flexible pricing, and comprehensive functionality, making it cost-effective compared to competitors like NetSuite, SAP, and Oracle. Cost comparison.