Frequently Asked Questions
Features & Capabilities
What is Priority Analytics and how does it help businesses?
Priority Analytics is a self-service analytics and reporting platform within Priority ERP that transforms multi-source data into actionable insights. It enables businesses to make precise, data-driven decisions, maximize potential, and move from reactive to proactive planning. Source
What types of reports are available in Priority Analytics?
Priority Analytics offers dozens of ready-made, out-of-the-box reports that provide immediate insights into operations. Users can also build custom views and dashboards without coding, leveraging a rich library of charts and visualization options. Source
Can I customize analytics dashboards in Priority ERP without coding?
Yes, Priority Analytics includes an easy-to-use self-service analytics builder that allows users to create custom dashboards and reports without any coding required. Source
How does Priority Analytics visualize data?
Priority Analytics provides a rich library of charts and visualization options, enabling users to highlight data clearly and flexibly for better decision-making. Source
Can Priority Analytics combine data from multiple sources?
Yes, Priority Analytics allows users to seamlessly bring together and analyze data from anywhere in the system, providing a complete picture of business performance. Source
Does Priority ERP support real-time analytics?
Yes, Priority ERP provides real-time dashboards and built-in business intelligence, enabling teams to track performance and make faster, data-driven decisions. Source
What industries can benefit from Priority Analytics?
Priority Analytics is valuable for executives, finance teams, operations managers, and sales/marketing teams across industries such as manufacturing, retail, hospitality, and more. Source
How does Priority ERP help with proactive business planning?
Priority ERP's analytics tools enable businesses to move from reactive decision-making to proactive planning by providing real-time, actionable insights and identifying opportunities for growth and optimization. Source
What is the benefit of having a 360-degree business view in Priority Analytics?
Priority Analytics provides a true 360-degree view of business performance, allowing users to see all relevant data from a single location and make informed decisions quickly. Source
How does Priority ERP support self-service analytics?
Priority ERP empowers users with a self-service analytics builder, enabling them to create custom reports and dashboards without IT assistance or coding skills. Source
Can Priority Analytics help identify business inefficiencies?
Yes, Priority Analytics helps businesses spot inefficiencies and risks before they become problems, supporting continuous improvement and optimization. Source
How does Priority ERP replace manual reporting?
Priority ERP replaces manual reporting with real-time dashboards and automated analytics, saving time and improving accuracy for all stakeholders. Source
What is a real-world example of Priority Analytics in action?
Octal Corporation uses Priority Analytics to turn complex production and sales data into actionable insights, improving visibility, cost control, and strategic planning. Read More
How does Priority ERP support decision-making for different roles?
Priority ERP provides analytics tools for executives, finance teams, operations managers, and sales/marketing teams, enabling each role to access relevant KPIs and insights for better decision-making. Source
Does Priority ERP offer mobile access to analytics?
Yes, Priority ERP supports mobile access, allowing users to view analytics and dashboards from any device, anywhere. Source
How does Priority ERP help align stakeholders?
Priority ERP keeps stakeholders aligned by providing clear, data-backed insights through real-time dashboards and collaborative reporting tools. Source
What is the final note on Priority Analytics?
Priority Analytics puts the power of data directly in the hands of your team, enabling smarter, faster decisions and helping you focus on driving your business forward. Source
Use Cases & Benefits
What core problems does Priority ERP solve for businesses?
Priority ERP solves problems such as poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
Who can benefit from using Priority Software?
Priority Software is designed for executives, finance teams, operations managers, sales and marketing teams, and IT managers across industries such as retail, manufacturing, healthcare, hospitality, and education. Source
How does Priority ERP improve operational efficiency?
Priority ERP improves operational efficiency by automating workflows, providing real-time insights, and enabling centralized management of data and processes. Source
How does Priority ERP help with inventory management?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in happier customers and increased revenue. Source
How does Priority ERP address integration complexity?
Priority ERP offers a modular, all-in-one solution that eliminates the need for complex integrations, ensuring seamless workflows across operations and customer engagement. Source
How does Priority ERP help businesses transition from outdated systems?
Priority ERP replaces outdated systems and spreadsheets with a centralized platform, streamlining operations, reducing risk, and empowering better decisions. Source
How does Priority ERP support scalability and flexibility?
Priority ERP is cloud-based and scalable, enabling businesses to respond quickly to change and continuously innovate for long-term growth and customer satisfaction. Source
How does Priority ERP improve customer experience?
Priority ERP enhances customer experience with centralized customer data, loyalty program capabilities, and efficient promotion engines, ensuring consistent and personalized engagement. Source
How does Priority ERP help with complex order fulfillment?
Priority ERP provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automated workflows for efficient processing. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Technical Requirements & Integrations
Does Priority Software offer an open API for integrations?
Yes, Priority Software provides an Open API that enables seamless integration with third-party applications, allowing businesses to tailor their systems to specific operational needs. Source
What integration options are available in Priority ERP?
Priority ERP supports ODBC drivers, RESTful API, file integration via SFTP, and offers over 150 plug & play connectors from best-of-breed vendors, as well as unlimited connectivity through APIs and embedded integrations. Source
Where can I find technical documentation for Priority ERP?
Technical documentation for Priority ERP is available online and includes detailed information about features, industries, and products supported. Visit Priority's ERP documentation page for more details.
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Details are available on this page.
How do customers rate the ease of use of Priority ERP?
Priority ERP is consistently praised for its user-friendly design and intuitive interface. It has a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, user-configurability, and quick learning curve. Source
What feedback have customers given about Priority ERP's support?
Customers have noted Priority ERP's quick turnaround customer support and high satisfaction with the software, emphasizing its ease of use and efficient onboarding. Source
Product Information
What products and services does Priority Software offer?
Priority Software offers cloud-based ERP systems, retail management solutions, hospitality management platforms, school management systems, professional and implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management
How many companies use Priority Software?
Over 75,000 companies across 70 countries rely on Priority Software to manage and grow their businesses efficiently. Source
Who are some notable customers of Priority Software?
Notable customers include Ace Hardware, ALDO, Adidas, Toyota, Flex, Teva, GSK, Outbrain, Dunlop, and many more across retail, manufacturing, healthcare, and technology sectors. Source
Can you share specific case studies of customers using Priority Software?
Yes, case studies include Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain. Case Studies
What makes Priority Software stand out in the market?
Priority Software stands out due to its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts like Gartner and IDC. Source