Frequently Asked Questions

Product Information & Use Cases

What is Priority ERP and how did it help Octal Corporation?

Priority ERP is a comprehensive enterprise resource planning solution designed to streamline business operations. At Octal Corporation, Priority ERP transformed operations by providing tailored project planning, customized reporting, multi-currency and multilingual support, and real-time analytics. This enabled Octal to manage global operations efficiently, improve traceability and configuration controls, and make better decisions. Read the full Octal case study.

Who can benefit from Priority ERP?

Priority ERP is ideal for organizations in manufacturing, retail, healthcare, hospitality, and other industries that require scalable, future-proof solutions. It is especially suited for CFOs, IT Directors, and Operations Leaders seeking reliable ERP systems that avoid extensive customization and mitigate risks associated with legacy software. Learn more about Priority ERP's target audience.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, scalability, and a single source of truth for data. These capabilities enable businesses to streamline workflows, adapt quickly, and make informed decisions. See full feature list.

Does Priority ERP support multi-currency and multilingual operations?

Yes, Priority ERP supports multi-currency and multilingual operations, enabling companies like Octal Corporation to manage global business processes efficiently and coordinate with vendors and customers worldwide. Source: Octal case study.

How does Priority ERP handle analytics and reporting?

Priority ERP provides hundreds of pre-defined reports and no-code reporting tools, delivering actionable insights for better decision-making. Octal Corporation benefited from customized reports essential for their contracts and real-time analytics to capture opportunities. Learn more about analytics.

Can Priority ERP be customized for specific business needs?

Yes, Priority ERP offers no-code customizations, allowing businesses to adjust field names, screen layouts, and workflows without IT support. Octal Corporation received tailored solutions to meet their unique requirements. Source: Priority Software.

Pain Points & Problems Solved

What problems does Priority ERP solve for businesses?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and scalable solutions. See full list of problems solved.

How does Priority ERP improve traceability and configuration controls?

Priority ERP enhances traceability and configuration controls by providing real-time visibility across products and processes. Octal Corporation achieved significant improvements in these areas, supporting compliance with strict quality standards and enabling rapid identification of issues. Source: Octal case study.

Implementation & Adoption

How long does it take to implement Priority ERP?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Learn more about implementation.

How easy is it to get started with Priority ERP?

Priority ERP offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools, ensuring a smooth adoption process. Source: Implementation Services.

Customer Proof & Testimonials

What feedback have customers given about Priority ERP's ease of use?

Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full automation and ease of use, while Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Danielle Bruck, COO at Octal, stated, "Priority helped us meet our goals at every department and process in the business and we feel much more efficient." Read more customer stories.

Who are some of Priority's notable customers?

Priority is trusted by leading organizations such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. See full customer list.

Competition & Comparison

How does Priority ERP compare to other ERP solutions like SAP, Oracle, Microsoft Dynamics, Acumatica, Sage, NetSuite, Odoo, and Business Central?

Priority ERP stands out for its integration simplicity, no-code customizations, industry-specific features, cost-effectiveness, and flexible service commitments. Unlike competitors, Priority ERP offers a modular all-in-one platform, easy migration, and compliance with major standards. It is consistently recognized by Gartner and IDC and ranked #1 by TEC in 2025. See detailed comparisons.

Why should a customer choose Priority ERP over alternatives?

Customers choose Priority ERP for its seamless integration, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, industry-specific features, and trusted reputation. Priority is recognized by leading analysts and trusted by major companies, making it a preferred choice for efficiency and adaptability. Learn more.

Support, Maintenance & Upgrades

What support is available after purchasing Priority ERP?

Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Professional services cover configuration, data migration, and training. Multilingual support resources are available. See support details.

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Upgrades are tested before deployment, and troubleshooting is handled by experienced personnel. On-premises customers manage their own updates, with extended support available for an additional fee. Learn more about maintenance.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Mar. 24, 2026
ERP

How Octal Corporation unified global operations and enhanced traceability with Priority ERP

Industry:

Manufacturing

Country:

USA

Website:

Octal

Partner:

CreativITy

Key Results at a Glance

100%

departmental integration

100%

project traceability and configuration

100%

multi-currency and multilingual support

About Octal Corporation

Founded in 1990 and based in Teaneck, NJ, Octal Corporation specializes in the engineering and production of upgrade kits and parts for various tracked and wheeled military vehicles. With a highly experienced CNC facility, Octal is fully equipped for precision milling, turning, welding, grinding, and assembly. The company serves numerous governments and end users globally, offering high-quality solutions with a fast turnaround at competitive prices. As an approved supplier to the US and other governments, Octal is committed to maintaining strict quality standards and delivering exceptional products.

octal
The challenge

The challenge

Octal's legacy approach relied on separate systems for inventory, manufacturing, and finance, none of which spoke to each other. This created critical gaps:

  • No unified project planning or MRP tied to contract configuration
  • Manual, error-prone logs for traceability under strict military quality standards
  • Disjointed support for multiple currencies and languages across sister companies, vendors, and customers
  • Lack of real-time analytics, forcing delayed, spreadsheet-based decision-making

“As a military contractor certified to various quality standards, we need to maintain all forms of traceability and configuration controls,” explains Yuval Makover, CEO. “Once Priority came in, they provided a full solution for these problems.”

“Before Priority, our teams spent hours reconciling data and chasing emails,” adds Danielle Bruck, COO. “We needed a system that could tie every department together and eliminate those manual handoffs.”

The solution

The solution

Octal partnered with Priority ERP to build a tailor-made, end-to-end solution:

1. Unified data model

  • Consolidated projects, MRP, manufacturing, inventory, and finance into one platform
  • Replaced two legacy tools with a single source of truth

“Priority system has separated themselves from other ERP systems by being able to really tailor their software to fit our needs,” says Danielle Bruck, COO.

2. Custom project planning & reporting

  • Engineers from Priority worked hand-in-hand with Octal to develop project-planning workflows and reports specific to military contracts
  • Full configuration control built into BOMs and routing data

“They understand it's not one-size-fits-all,” notes Danielle Bruck, COO.

3. Global Operations Support

  • Multi-currency and multilingual capabilities enabled with no extra modules
  • Real-time analytics dashboards for instant visibility into project status, resource utilization, and financial performance

“Doing business worldwide is a breeze in Priority, from choosing your currencies and documents to setting each employee's preferred language at the click of a button,” says Danielle Bruck, COO.

4. Continuous improvement & usability

  • User-friendly, customizable UI minimized training time and boosted adoption—100% of targeted users were live within days
  • Ongoing upgrades and development ensure Octal's ERP evolves with new business needs
The result

The result

With Priority ERP, Octal replaced disconnected systems with one robust platform. They now enforce 100% traceability on every part and configuration change, manage global projects in multiple currencies and languages, and gain real-time insights that fuel proactive decision-making.

Comparison table: Before vs. after Priority ERP

Capability
Before Priority
After Priority

Departmental systems

Before Priority
After Priority

Multiple disjointed solutions

Single integrated ERP platform

Traceability & configuration

Before Priority
After Priority

Manual logs, spreadsheet errors

Full BOM/routing control built in

Global transactions

Before Priority
After Priority

Manual forex, isolated languages

Click-of-a-button multi-currency & multilingual support

Click-of-a-button multi-currency & multilingual support

Before Priority
After Priority

Batched, delayed spreadsheets

Live dashboards and drill-downs

Project planning & reporting

Before Priority
After Priority

Stand-alone tools, generic reports

Tailored workflows & contract-specific reports

“Priority helped us meet our goals at every department and process in the business, and we feel much more efficient,”

Danielle Bruck, COO at Octal

By delivering a fully unified, traceable, and globally capable ERP solution, Priority has become a strategic enabler for Octal, supporting its commitment to quality, accelerating growth, and ensuring readiness for the most demanding military and government contracts.

“Priority software gave us much better analytics, better decision-making, and the ability to capture real-time opportunities.”

Yuval Makover, CEO, Octal Corporation.

See how Priority works for you