Frequently Asked Questions
Features & Capabilities
What features does Priority offer to solve common business challenges?
Priority provides a modular, all-in-one solution that eliminates complex integrations, supports no-code customizations, and offers hundreds of pre-defined reports for advanced analytics. It includes built-in automation, AI recommendations, and industry-specific features for retail, manufacturing, healthcare, and hospitality. Priority also maintains a single source of truth for centralized data, ensuring consistent information across departments. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific modules ensure businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for businesses seeking to streamline operations and boost productivity. Source
What analytics and reporting capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics capabilities help businesses forecast, control budgets, and optimize operations. Source
Pain Points & Solutions
What core problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and end-to-end order fulfillment capabilities. Source
How does Priority help businesses transition from legacy or end-of-life ERP systems?
Priority offers a scalable, future-proof platform that evolves with your business, reducing downtime and minimizing financial and operational disruption. It provides structured implementation and tailored workflows to ensure a smooth migration from legacy systems. Source
Use Cases & Target Audience
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and the risks of end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features help businesses achieve streamlined workflows, actionable insights, and scalable growth. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by Gartner and IDC and trusted by major companies. Unlike competitors, Priority avoids complex integrations, contract lock-ins, and forced migrations, and supports multi-company operations. Source
Why should a customer choose Priority over alternatives?
Customers should choose Priority for its modular, all-in-one solution, centralized data, cloud scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Priority is recognized by leading analysts and trusted by notable companies, making it a preferred choice for efficiency, adaptability, and long-term value. Source
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
What support and training does Priority offer during and after implementation?
Priority provides professional services including configuration, data migration, and training. Customers have access to on-site and virtual training, Priority Xpert (knowledge base, video tutorials, support tools), and multilingual support resources. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions for an additional fee. Source