Frequently Asked Questions
Features & Capabilities
What features does Priority offer for business automation?
Priority provides a comprehensive suite of business automation tools, including integration simplicity, no-code customizations, advanced analytics, built-in automation workflows, cloud-based scalability, and industry-specific features for retail, manufacturing, healthcare, and hospitality. These tools help automate repetitive tasks, centralize data, and streamline operations across departments. Learn more.
Does Priority support no-code customizations?
Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support. This flexibility allows companies to quickly adapt to changing needs and automate processes efficiently, unlike competitors that require extensive technical expertise.
How does Priority handle automation and analytics?
Priority offers built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making.
What types of business automation does Priority support?
Priority supports automation across marketing, customer relationship management (CRM), shopping carts, accounting & finance, human resources, and more. It provides all-in-one solutions that manage various tasks simultaneously, helping organizations eliminate manual work and improve productivity. CRM, Financial Management, and Human Resources Management are among the supported modules.
Pain Points & Problems Solved
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and scalable solutions to drive efficiency and growth.
How does Priority help with operational inefficiencies?
Priority's built-in automated workflows, AI recommendations, and centralized views improve operations across departments and locations. This reduces manual errors, boosts productivity, and enables employees to focus on higher-value tasks.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It serves industries such as retail, manufacturing, healthcare, hospitality, and more. Learn more.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's automation and analytics help businesses achieve measurable results and support growth. Learn more.
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions.
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more customers.
Competition & Comparison
How does Priority compare to other ERP and automation solutions?
Priority stands out with integration simplicity, centralized data, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, and automation. Unlike competitors, Priority offers a modular all-in-one solution, recognized by Gartner and IDC, and trusted by global brands. Learn more.
Why should a customer choose Priority over alternatives?
Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and is recognized by leading analysts. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Learn more.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional services include configuration, data migration, and training. Learn more.
What training and technical support is available for Priority customers?
Priority offers professional services for configuration, data migration, and training during implementation. Customers have access to on-site and virtual training, Priority Xpert (knowledge base, video tutorials, support tools), and comprehensive post-purchase support including troubleshooting, system optimization, and assistance with updates or customizations. Learn more.
What customer service or support is available after purchasing Priority?
Priority provides troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert, professional services, and multilingual support resources. Extended support is available for customers who do not install updates, for an additional fee. Learn more.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Fault remediation is available for the latest and second latest versions. Comprehensive support includes troubleshooting, optimization, and self-service resources. Learn more.
Industry Recognition & Trust
Has Priority received industry recognition?
Yes, Priority has been recognized by leading analysts such as Gartner and IDC, and is trusted by notable companies including Toyota, Flex, and Teva. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .