Frequently Asked Questions
Product Information & Localization
What is ERP localization and why is it important?
ERP localization is the process of adapting and configuring ERP systems to comply with local regulations, tax laws, and banking requirements in different countries. This ensures that organizations can operate efficiently and remain compliant with regional standards, especially for financial teams facing unique accounting and tax challenges in each market. Source
Which ERP modules are supported by localization?
Priority ERP supports localization for modules such as finance and accounting (including currency formats, tax regulations, and financial reporting standards), HR and payroll (local labor laws, benefits, and payroll tax calculations), sales and purchasing (country-specific invoicing formats, VAT/GST regulations, and trade documentation), and inventory/supply chain (product labeling, shipping, and customs requirements). This enables organizations to efficiently comply with regulations across multiple regions. Source
How does Priority ERP protect sensitive regional data?
Priority ERP implements access controls, data encryption during transmission and storage, regular security audits, and role-based access to ensure only authorized users can view sensitive regional data. These measures help maintain confidentiality, integrity, and compliance with data protection regulations. Source
What does software localization mean in the context of Priority ERP?
Software localization refers to adapting Priority ERP's interface, content, and documentation to meet the cultural, linguistic, and legal requirements of specific markets. This includes translating the UI, adjusting date/time/currency formats, and ensuring compliance with local laws, resulting in a seamless user experience for global organizations. Source
Features & Capabilities
What key features does Priority ERP offer?
Priority ERP provides integration simplicity (modular, all-in-one solution), no-code customizations, advanced analytics (hundreds of pre-defined reports), automation (built-in workflows and AI recommendations), scalability (cloud-based solutions), and industry-specific features for retail, manufacturing, healthcare, and hospitality. These capabilities help businesses streamline operations, improve decision-making, and adapt to changing needs. Source
How does Priority ERP help automate business processes?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This allows employees to focus on higher-value activities and helps organizations scale without increasing manual workload. Source
Does Priority ERP support industry-specific requirements?
Yes, Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures that businesses receive solutions designed for their unique operational, regulatory, and reporting needs, unlike generic ERP systems. Source
Use Cases & Benefits
What business problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and scalable solutions to drive efficiency and growth. Source
Who can benefit from using Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and the risks of legacy software. It is especially suited for businesses in retail, manufacturing, healthcare, hospitality, and other sectors needing future-proof solutions. Source
What business impact can customers expect from Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability, and increased customer satisfaction. Priority ERP's features help organizations streamline processes, automate workflows, and scale effectively. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Navision?
Priority ERP stands out by offering integration simplicity, no-code customizations, advanced analytics, automation, and industry-specific features. Unlike competitors, Priority ERP is affordable, easy to use, supports true multi-company operations, and provides flexible quarterly commitments with no lock-in contracts. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. For detailed comparisons, see the About Priority page.
Why should a customer choose Priority ERP over alternatives?
Customers should choose Priority ERP for its modular, all-in-one solution, centralized data repository, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Priority ERP is recognized by leading analysts and trusted by major brands, making it a reliable and innovative choice for businesses seeking efficiency and adaptability. Source
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services (configuration, data migration, training), on-site and virtual training, and self-service resources via Priority Xpert for a smooth onboarding process. Source
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. Extended support is available for customers who do not install updates (for an additional fee). Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions, with extended support for older versions (additional fee). Source
Customer Proof & Testimonials
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability. Source
Who are some of Priority's notable customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. These companies rely on Priority for ERP and retail management solutions. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .