Frequently Asked Questions
Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, flexible, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms for organizations of all sizes and industries. Learn more
Which industries does Priority Software serve?
Priority Software serves a wide range of industries, including manufacturing, retail, healthcare, pharmaceuticals, technology, professional services, agriculture, construction, electronics, financial services, and hospitality. See all industries
What are the main products offered by Priority Software?
The main products include ERP systems, Retail Management (ERP, POS, unified commerce), Hospitality Management (Property Management System), and School Management platforms. ERP | Retail | Hospitality | School
How long has Priority Software been in business?
Priority Software was founded in 1986 and has decades of experience delivering business management solutions globally.
How many customers does Priority Software have?
Priority Software is trusted by over 75,000 companies across 70 countries worldwide. Source
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, technology partners, and APIs to enhance Priority's products. Visit Priority Market
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more
What partnership opportunities are available with Priority Software?
Priority Software offers technology partnerships, AWS partnerships, and opportunities for value-added resellers. Become a partner
Where can I find technical documentation for Priority Software?
Technical documentation for Priority ERP is available online, covering features, industries, and supported products. Access documentation
Does Priority Software provide an Open API?
Yes, Priority Software offers an Open API for seamless integration with third-party applications. Learn more
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP offers comprehensive modules including business intelligence, CRM & sales, financial management, HRM, project management, supply chain management, warehouse management, mobile ERP, and more. Explore ERP features
Does Priority Software support mobile ERP solutions?
Yes, Priority Software provides mobile ERP solutions, including a Mobile App Generator, field service technician support, proof of delivery software, and field sales agent modules. Learn more
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading vendors such as SAP, Webhotelier, Verifone, TrustYou, and more. See integrations
Does Priority Software support industry-specific features?
Yes, Priority Software provides tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, and more, ensuring solutions meet unique business needs. Industry features
How does Priority Software handle automation?
Priority Software includes built-in workflows and AI recommendations to automate processes, reduce manual errors, and improve operational efficiency. Learn more
What analytics and reporting capabilities does Priority Software offer?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools for actionable insights and informed decision-making. More info
Can Priority Software be customized without coding?
Yes, Priority Software supports no-code customizations, allowing businesses to adjust workflows, layouts, and field names without IT support. Details
Does Priority Software support multi-company operations?
Yes, Priority ERP supports true multi-company operations with automatic inter-company processes, making it suitable for organizations with complex structures. Learn more
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, technology firms, and educational institutions seeking scalable, efficient, and industry-specific solutions. See use cases
What problems does Priority Software solve for retail businesses?
Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs for retail businesses. Read more
How does Priority Software help manufacturing companies?
Priority Software helps manufacturers with quality control, real-time traceability, centralized data, improved forecasting, and supply chain efficiency. Manufacturing solutions
How does Priority Software improve operational efficiency?
Priority Software automates workflows, centralizes data, and provides actionable analytics, reducing manual processes and improving resource utilization across departments. Learn more
How does Priority Software help with compliance and data security?
Priority ERP ensures compliance with regulations such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, providing secure and reliable business management. Compliance info
What customer pain points does Priority Software address?
Priority Software addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, and operational inefficiencies. Details
Can you share some customer success stories using Priority Software?
Yes, Priority Software has helped companies like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain achieve measurable improvements. See case studies
What feedback have customers given about Priority Software's ease of use?
Customers praise Priority Software for its intuitive interface and user-friendly design. Testimonials highlight improved management, quick learning, and efficient daily operations. Priority ERP has a 4.1/5 rating on G2. Read reviews
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable and cost-effective, with an intuitive interface, responsive support, flexible customization, and open architecture for seamless integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds can be hotel-centric, lacks depth for complex operations without multiple add-ons, and may feel less intuitive. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews can require significant training, has a cluttered interface, and limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and flexible, reliable payment processing.
How does Priority Optima compare to Protel?
Protel has a steep learning curve, slow support, limited native integrations, and high implementation costs. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic, industry-agnostic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations.
Recognition & Awards
Has Priority Software received industry recognition?
Yes, Priority Software is recognized by Gartner in the 2024 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, as a “Major Player” in IDC MarketScape for SaaS & Cloud ERP, and ranked #1 by TEC in 2025 for ERP solutions for SMBs. See awards
What awards has Priority Software won?
Priority Software received the “Customer Choice” award for ERP in the Winter 2024 Awards from SoftwareSuggest, Silver Award for best ERP product demo, and “High Performer” status in G2's Winter Report 2023. Awards info
Support & Implementation
What support options are available for Priority Software users?
Priority Software offers customer support, technical documentation, and a global partner network for implementation and ongoing assistance. Support info
How does Priority Software ensure successful implementation?
Priority Software uses proven methodologies, a strong partner network, and professional services to deliver end-to-end solutions and guarantee customer success worldwide. Implementation info
Technical Requirements
What technical requirements are needed to run Priority Software?
Priority Software is cloud-based and accessible from any desktop or mobile device, requiring only internet connectivity and a supported browser or app. Technical docs
Is Priority Software scalable for growing businesses?
Yes, Priority Software is designed to scale with your business, supporting high-volume transactions and complex operations without the need for on-premises IT infrastructure.
Pricing & Plans
Where can I find pricing information for Priority Software?
Pricing information for Priority Software is available on the official website. View pricing
Does Priority Software offer flexible pricing plans?
Yes, Priority Software offers flexible quarterly commitments and does not enforce lock-in contracts, making it cost-effective for businesses of all sizes.
Customer Proof
Who are some of Priority Software's notable customers?
Priority Software is trusted by companies such as Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. See customer stories
What are some real-world results achieved by Priority Software customers?
Customers have reported accelerated workflows, improved project turnaround, 30% growth in order volume, increased trust in data accuracy, enhanced customer satisfaction, and complete process visibility. Read case studies
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When was this page last updated?
This page wast last updated on 12/12/2025 .