Frequently Asked Questions
Product Information & Features
What is Priority's equipment rental software?
Priority's equipment rental software is a comprehensive ERP solution designed to optimize and automate the management of material and equipment rentals. It provides real-time tracking of location, status, and availability, streamlines workflows from pricing and reservations to delivery and returns, and ensures full transparency and efficiency throughout the rental process. Learn more.
What are the key features of Priority's equipment rental ERP?
Key features include:
- Real-time tracking of equipment location, status, and availability
- Automated workflows for reservations, delivery, and returns
- Flexible pricing options (daily, weekly, monthly, etc.)
- Predefined price lists to avoid losses or missed deals
- Automated invoicing and error reduction
- Comprehensive reporting and analytics for smarter decision-making
- Centralized management of inventory and reservations
- Integration with transport and fleet management
Download the brochure for more details.
Can I manage package rental deals with Priority's equipment rental ERP?
Yes, Priority's equipment rental ERP allows you to create and manage package rental deals. You can bundle different equipment or items with associated prices and rental terms, define package details such as duration, rates, included items, and special conditions, and efficiently handle package-related transactions and logistics. The system tracks inventory, manages contracts, generates invoices, and streamlines customer interactions for package rentals. Source.
How customizable is Priority's equipment rental software?
Priority's equipment rental ERP is highly customizable. You can add custom data fields, define workflows, create tailored reports and dashboards, and configure user roles and permissions. No-code customization options allow businesses to adapt the system to their unique rental processes and industry requirements without extensive IT support. For advanced customizations, Priority offers professional services and implementation support. Learn more.
Is Priority's equipment rental ERP scalable?
Yes, Priority's equipment rental ERP is designed for scalability. It can handle increasing data volumes, users, and transactions as your business grows, without requiring a complete system overhaul. The cloud-based architecture ensures optimal performance and adaptability for organizations of all sizes and future growth plans. Source.
Does Priority's equipment rental ERP support transport and fleet management?
Yes, Priority's equipment rental ERP includes features for managing transport and fleet operations. It enables planning and tracking of equipment movement, coordinates deliveries and pickups, optimizes routes, and monitors maintenance schedules and performance of rental vehicles. This integration improves operational efficiency and ensures timely deliveries. Source.
Use Cases & Benefits
How does Priority's equipment rental ERP improve efficiency and transparency?
The system provides a real-time, automated overview of your entire rental inventory, from pricing and cost calculation to planning, tracking, reservations, delivery, and returns. This ensures timely delivery, full transparency, and reduces manual work, resulting in higher efficiency and customer satisfaction. Source.
How does Priority's equipment rental ERP help with customer experience?
Priority's ERP enables faster and more efficient order processing and reservation management, provides accurate real-time availability, and supports personalized communication with customers. The self-service portal allows customers to check availability, place orders, and make payments easily. Automated billing and settlement reduce delays and errors, leading to a seamless and positive rental experience. Source.
What business impact can I expect from using Priority's equipment rental ERP?
Businesses using Priority's equipment rental ERP can expect enhanced operational efficiency, reduced manual errors, improved decision-making through advanced analytics, and increased customer satisfaction. The automation of workflows and real-time data access help reduce costs and support long-term adaptability and growth. Learn more.
Pain Points & Problem Solving
What common challenges does Priority's equipment rental ERP solve?
Priority's solution addresses challenges such as poor quality control, lack of real-time data flow, inefficient inventory management, reliance on outdated systems or spreadsheets, too many manual processes, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time visibility to streamline operations and reduce errors. Source.
How does Priority's equipment rental ERP help reduce manual work and errors?
The system automates daily rental activities, tracks deliveries and return deadlines, and streamlines invoicing. This reduces manual intervention, minimizes errors, and ensures deadlines are met, freeing up staff to focus on higher-value tasks. Source.
Implementation & Support
How long does it take to implement Priority's equipment rental ERP?
Implementation times vary based on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, including configuration, data migration, and training, to ensure a smooth rollout. Learn more.
What support is available after purchasing Priority's equipment rental ERP?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, and customizations. Customers have access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. Extended support is available for customers who do not install updates, for an additional fee. Support details.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers are responsible for their own updates. Troubleshooting and fault remediation are available for the latest and second latest software versions. Support details.
Customer Proof & Recognition
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and user-friendly interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and an intuitive interface, while Tomer Lebel (Cyberint) found Priority much easier to understand and operate compared to other ERP solutions. Read more testimonials.
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. See more.
Competition & Differentiation
How does Priority's equipment rental ERP compare to other solutions?
Priority stands out with its modular, all-in-one solution that eliminates complex integrations, offers no-code customizations, advanced analytics, automation, and industry-specific features. Unlike many competitors, Priority provides a single source of truth, cloud-based scalability, and is recognized by analysts like Gartner and IDC. It is trusted by global brands and offers flexible, cost-effective solutions tailored to the needs of equipment rental businesses. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .