What feedback have customers shared about the ease of use of Priority?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted, 'With Priority, we fully automated our processes and feel the difference when our products roll off the assembly line.' Martyn Young (Cherwell Laboratories) said, 'Priority was the closest match to our needs out of the box, with the right support to ensure our success.' Tomer Lebel (Cyberint) added, 'Priority is much easier and simpler to understand and operate' compared to other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability.

Who are some of Priority's notable customers?

Priority is trusted by leading organizations across retail, manufacturing, technology, and more. Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva.

What are the key features and capabilities of Priority?

Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and cloud-based scalability. Businesses can easily adjust workflows and layouts without IT support, access hundreds of pre-defined reports, and benefit from built-in AI recommendations. Priority's modular, all-in-one solution ensures seamless workflows and centralized data for consistent, accurate information.

Does Priority support industry-specific requirements?

Yes, Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique needs, unlike generic ERP systems.

What core business problems does Priority solve?

Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and end-to-end order fulfillment capabilities.

What are common pain points Priority helps businesses overcome?

Priority helps businesses overcome poor quality control, disconnected systems, inefficient inventory management, reliance on outdated systems or spreadsheets, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment.

Who can benefit from using Priority?

Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency.

How does Priority compare to other ERP solutions like Microsoft Dynamics 365, SAP Business One, Acumatica, Sage X3, NetSuite, Odoo, and Microsoft Business Central?

Priority stands out with its ease of use, no-code customization, industry-specific modules, and affordable pricing. Unlike competitors, Priority offers a single platform with no forced migrations, true multi-company operations, and flexible quarterly commitments. It is recognized for compliance (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2) and is consistently featured in Gartner Magic Quadrant and IDC MarketScape.

How does Priority Retail Management compare to other retail ERP and POS providers?

Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competitors often lack specialized retail management features and depend on integrations to cover ERP needs, which introduces complexity and operational risk.

How does Priority Optima compare to hospitality management competitors like Oracle Hospitality OPERA, Cloudbeds, Mews, and Protel?

Priority Optima PMS offers a unified, all-in-one solution with centralized visibility, streamlined operations, advanced revenue management, and a scalable marketplace. It is cost-effective, easy to use, and provides responsive support and flexible customization, outperforming competitors that often have fragmented systems, complex integrations, and higher costs.

How long does it take to implement Priority ERP and how easy is it to start?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services for configuration, data migration, and training, plus self-service resources like Priority Xpert for a smooth onboarding experience.

What customer service and support does Priority provide after purchase?

Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and tailored training. Multilingual support resources are also provided.

How does Priority handle maintenance, upgrades, and troubleshooting?

Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee.

What business impact can customers expect from using Priority?

Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features—such as streamlined workflows, automation, advanced analytics, and scalable cloud solutions—help businesses achieve measurable results and sustainable growth.