Frequently Asked Questions
Product Information & Core Concepts
What is Priority ERP for manufacturing companies?
Priority ERP for manufacturing companies is a comprehensive software solution designed to streamline complex manufacturing operations. It provides a real-time, 360-degree overview of performance, tracking, and improvement opportunities across the production facility. The platform integrates multiple business modules—finance, supply chain, operations, sales, reporting, production, HR, and more—into a single system, enabling manufacturers to work smarter, strengthen customer loyalty, and boost overall efficiency and productivity. Source
How does Priority ERP work?
Priority ERP operates from a single shared database, integrating all business modules. Any change in production or supply chain automatically notifies relevant departments and users, ensuring real-time control and informed decision-making. Automated workflows and regular updates create a seamless information flow, allowing uninterrupted business operations. Source
What types of ERP software does Priority offer?
Priority offers On-premise ERP (hosted on internal servers), Cloud ERP (fully online, with continuous support and updates), and Hybrid ERP (combining on-premise and cloud, customizable for multiple hosting and hardware locations). Source
Does Priority ERP support both discrete and process manufacturing?
Yes, Priority ERP supports both discrete manufacturing (assembly of individual units) and process manufacturing (creation of products via formulas or recipes). It is certified for discrete and mixed-mode production by TEC®. TEC Assessment Report
Features & Capabilities
What are the key features of Priority ERP for manufacturing?
Key features include Material Requirements Planning (MRP), Product Data Management (PDM), ECO-management and revision control, multi-division planning, quality control and assurance (QC/QA), serial and lot traceability, and advanced inventory management. These features enable manufacturers to optimize production schedules, manage product data, streamline change approvals, support multi-site operations, automate quality checks, and maintain strict traceability for compliance. Source
How does Priority ERP help with quality control and assurance?
Priority ERP provides robust QC/QA functionality to detect and eliminate defects, automate quality control processes and tests for serialized, batch, and non-inventory items, and ensure systematic execution of processes. This helps manufacturers maintain high product quality and compliance standards. Source
What advanced technologies does Priority ERP support?
Priority ERP supports IoT, AI, and advanced robotics, and offers a REST API for integration with innovative tools. This enables manufacturers to leverage state-of-the-art digital production management and powerful integrations for increased productivity and profitability. Source
How does Priority ERP enable flexibility and scalability for manufacturers?
Priority ERP's single platform and automated processes allow seamless, real-time synchronization between departments, preventing delays and errors. Advanced planning and control tools help manufacturers manage complex supply chain processes, and the cloud-based architecture ensures scalability as business needs evolve. Source
Does Priority ERP offer no-code customization?
Yes, Priority ERP allows businesses to adjust field names, screen layouts, and workflows without IT support, making it highly adaptable to changing needs. Source
Pain Points & Problems Solved
What core problems does Priority ERP solve for manufacturing companies?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility and scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and end-to-end order management to drive efficiency and growth. Source
How does Priority ERP help with inventory management?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. It provides tools for real-time inventory analysis, tracking, and replenishment, helping manufacturers reduce costs and meet production needs effectively. Source
Use Cases & Target Audience
Who can benefit from Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for manufacturers, retailers, healthcare providers, and hospitality businesses looking to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making through advanced analytics, long-term adaptability via scalable solutions, and increased customer satisfaction from streamlined workflows and automation. Source
Implementation & Ease of Use
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority ERP?
Priority ERP offers professional services for configuration, data migration, and training, with both on-site and virtual options. Customers also have access to Priority Xpert, a self-service resource with a knowledge base, video tutorials, and support tools, ensuring a smooth and effective adoption process. Source
What feedback have customers given about the ease of use of Priority ERP?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) found it matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Case Studies
Support, Maintenance & Upgrades
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Professional services cover configuration, data migration, and tailored training. Multilingual support resources are available online. Support Page
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Support Page
Competitive Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Navision?
Priority ERP stands out for its integration simplicity, no-code customization, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers a modular all-in-one solution, centralized data, flexible quarterly commitments, and no lock-in contracts. It is recognized by Gartner, IDC, and ranked #1 by TEC for SMBs in 2025. For detailed comparisons, see About Priority and TEC SMB Report.
Why should a customer choose Priority ERP over alternatives?
Customers should choose Priority ERP for its seamless integration, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, built-in automation, and proven recognition by leading analysts. Trusted by companies like Toyota, Flex, and Teva, Priority delivers efficiency, adaptability, and long-term value. Source
Customer Proof & Recognition
Which notable companies use Priority ERP?
Priority ERP is trusted by leading companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. Case Studies
Has Priority ERP received any industry recognition or awards?
Yes, Priority ERP is consistently featured in the Gartner Magic Quadrant, IDC MarketScape, and was ranked #1 by TEC for SMBs in 2025. It is also certified by TEC for discrete and mixed-mode manufacturing and highlighted in a Frost & Sullivan whitepaper. TEC SMB Report, TEC Assessment Report, Frost & Sullivan Whitepaper
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When was this page last updated?
This page wast last updated on 12/12/2025 .
