Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. It also offers centralized data repositories for a single source of truth and advanced order fulfillment capabilities. Learn more.
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include specialized modules for inventory management, supply chain, CRM, financial management, project management, HRM, and more, ensuring businesses receive solutions designed for their unique needs. Source.
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. No-code customization allows businesses to adapt processes quickly without IT support. Source.
Use Cases & Benefits
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and scalable solutions to drive efficiency and growth. Source.
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability with scalable cloud solutions, and increased customer satisfaction. Priority's features help businesses achieve measurable ROI and sustainable growth. Source.
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Priority offers flexible quarterly commitments and no lock-in contracts, making it cost-effective and adaptable compared to competitors. Source.
Why should a customer choose Priority over competitors?
Customers should choose Priority for its modular all-in-one solution, centralized data, cloud scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Priority is recognized by leading analysts and trusted by major brands, offering efficiency, adaptability, and long-term value. Source.
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Case Studies.
Who are some of Priority's notable customers?
Priority is trusted by leading brands across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source.
What support and training does Priority offer during and after implementation?
Priority provides professional services for configuration, data migration, and training during implementation. Customers have access to on-site and virtual training, Priority Xpert (knowledge base, video tutorials, support tools), and multilingual support resources. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Support Page.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Support.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
