Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides a modular, all-in-one ERP solution with features including integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. The platform supports centralized data repositories, built-in workflows, AI recommendations, and hundreds of pre-defined reports. Learn more.
Does Priority support no-code customizations?
Yes, Priority allows businesses to adjust field names, screen layouts, and workflows without IT support, making it highly adaptable to changing needs. This flexibility is a key differentiator compared to competitors that require extensive technical expertise. Source.
What industry-specific features does Priority offer?
Priority delivers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include retail management, POS, omnichannel commerce, supply chain management, warehouse management, and hospitality management modules. Source.
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments. Source.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source.
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time visibility to drive efficiency and growth. Source.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses streamline processes, reduce manual errors, and grow with changing market needs. Source.
Customer Proof & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use, while Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Martyn Young (Cherwell Laboratories) highlighted Priority's close match to business needs and strong support. Case Studies
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Unlike competitors, Priority offers flexible quarterly commitments, no lock-in contracts, and is recognized by Gartner and IDC. Source
Why should a customer choose Priority over competitors?
Priority offers a modular, all-in-one solution that eliminates complex integrations, maintains centralized data, supports high-volume transactions, and enables no-code customizations. It is trusted by major brands and recognized by industry analysts, making it a preferred choice for efficiency, adaptability, and long-term value. Source
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority?
Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for a smooth onboarding process. Source
What support is available after purchasing Priority?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert. Multilingual support resources are available, along with professional services for configuration and training. Support Page
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, while on-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Support Page
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When was this page last updated?
This page wast last updated on 12/12/2025 .