Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides a modular, all-in-one ERP solution with features including integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. Hundreds of pre-defined reports and no-code reporting tools enable actionable insights, while built-in workflows and AI recommendations improve operational efficiency. Learn more.
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific features ensure businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source.
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation frees employees to focus on higher-value activities and drives better resource utilization. Source.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is designed for businesses looking to streamline operations, improve efficiency, and support long-term growth. Source.
What business impact can customers expect from Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's integration simplicity, no-code customizations, advanced analytics, and automation help businesses achieve measurable results and value. Source.
Pain Points & Problem Solving
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and end-to-end order fulfillment capabilities. Source.
What are common pain points expressed by Priority customers?
Customers often report issues such as poor quality control, disconnected systems, poor reporting, inventory inaccuracies, reliance on outdated systems or Excel, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Priority is designed to address these challenges directly. Source.
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out with integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers a modular, all-in-one solution, centralized data, and cloud-based scalability without complex integrations or lock-in contracts. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source.
Why should a customer choose Priority over alternatives?
Priority offers a modular, all-in-one solution with centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by major companies, making it a preferred choice for efficiency, adaptability, and long-term value. Source.
Implementation & Ease of Use
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional services, training, and self-service resources ensure a smooth process. Source.
How easy is Priority to use?
Priority is highly flexible, customizable, and user-friendly. Customers report that the platform is intuitive and easy to operate, with a reliable interface and strong support. Testimonials highlight its ease of use and quick adoption. Customer feedback.
Support & Maintenance
What support is available after purchasing Priority?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), professional services, and multilingual resources. Support details.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest versions, with extended support for older versions for an additional fee. Support details.
Customer Proof & Recognition
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See case studies.
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other ERP solutions. See testimonials.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
