Frequently Asked Questions
Features & Capabilities
What features does Priority offer to help businesses improve efficiency and growth?
Priority provides a modular, all-in-one solution with integration simplicity, no-code customizations, advanced analytics, built-in automation, and cloud-based scalability. Industry-specific features are available for retail, manufacturing, healthcare, and hospitality. The platform includes hundreds of pre-defined reports, centralized data repositories, and AI-powered recommendations to streamline workflows and reduce manual errors. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific modules ensure that businesses receive solutions designed for their unique operational needs, unlike generic ERP systems. Source
How does Priority handle automation and analytics?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. The platform provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and the risks of end-of-life software. It is especially suited for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features—such as integration simplicity, no-code customizations, advanced analytics, and automation—help businesses achieve measurable improvements in productivity and customer satisfaction. Source
What problems does Priority solve for its customers?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. The platform provides real-time traceability, centralized data, optimized inventory, automation, and end-to-end order fulfillment capabilities. Source
Customer Proof & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Competition & Comparison
How does Priority compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, Sage, NetSuite, Odoo, and Microsoft Navision?
Priority stands out with its modular all-in-one solution, no-code customizations, industry-specific features, and cloud-based scalability. Unlike competitors, Priority avoids complex integrations, contract lock-ins, and forced migrations. It supports multi-company operations, offers affordable pricing, and is recognized by Gartner and IDC. For example, SAP Business One is complex and expensive, while Priority is easy to use and supports true multi-company operations. Source
Why should a customer choose Priority over alternatives?
Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by major companies, making it a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, on-site and virtual training, and self-service resources via Priority Xpert to ensure a smooth start. Source
What customer service and support does Priority provide after purchase?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services cover configuration, data migration, and training. Multilingual support resources are available on Priority's support page. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Source
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .
