Technical Support Specialist (Fluent Hebrew – Speaking & Writing)

Be part of a dynamic and professional Technical Support team in a challenging work environment, supporting a complex ERP system that includes a wide range of modules requiring diverse specializations.
Our team leverages strong technical expertise, in-depth system knowledge, and a courteous, service-oriented approach to provide high-quality support to customers and partners worldwide.
We offer excellent employment conditions and outstanding opportunities for career growth and professional development.
The training process is comprehensive and spans several months.

Requirements:Responsibilities:

• Native or fluent Hebrew – must speak and write Hebrew.
  Previous experience with Priority products, other ERP systems, or complex software products- an advantage.
  Excellent verbal and written communication skills.
  Patience, active listening skills, positive attitude, and a strong service mindset.
  Strong computer literacy and technical orientation.
  High level of responsibility, diligence, and self-learning ability.
  Strong analytical thinking and efficient problem-solving skills.
  Ability to work independently and as part of a team.
  Good time management skills and ability to work under pressure

Responsibilities:

• Degree or relevant experience in Information Systems, Business Management, Finance, Logistics, or Accounting.
• Previous experience in technical customer support or helpdesk.
• Experience working with SQL queries and databases.
• Familiarity with cloud environments (SaaS / AWS / Azure).
• Ability to analyse logs and troubleshoot systematically.
• Experience in training or guiding users

Why Join Us?

• Flexible working hours.
• Fully remote position (work from home).
• Strong emphasis on work-life balance.
• Clear career path with opportunities to grow into senior technical roles, product expertise, Delivery, or other departments.
• Global exposure – work with international teams and customers.
• Hands-on experience with leading ERP technologies and AI-based support tools.
• Supportive remote team culture that values collaboration, knowledge sharing, and close day-to-day teamwork.
• Competitive salary and attractive benefits package.
• Continuous learning opportunities through courses and certifications.