Responsibilities:
- Lead the full ERP implementation process
- Learn about our clients' specific and unique requirements through thorough discussions and fact-finding meetings
- Bring value to the implementation process through your direct experience and knowledge of ERP software implementation.
- Identify and develop business processes and demonstrate good writing skills
- Interact with Priority's internal development team to address software customizations as needed
- Lead process reviews and discuss software configuration with clients
- Customize Priority ERP solutions to meet predefined requirements, as needed
- Prepare necessary project documentations associated with the implementation such as user manuals, standard operating procedures, customer status reports and issue logs, project timelines, and testing materials
- Develop and maintain collaborative working relationships with customers
- Train users in specific modules of the Priority ERP application
- Provide pre-sales support as needed
- Support internal projects as requested
Requirements
- 5 plus years of experience in a similar position within the ERP sector
- In-depth ERP knowledge in financial modules
- Fluent in Dutch and English a must, French an advantage
- Experience working as a trainer/implementer of ERP or related business software preferred
- Excellent knowledge and keen understanding of ERP system modules and processes
- Project leadership skills and customer management experience – advantage
- Strong finance, accounting, and/or MRP skills – advantage
- A technical mindset and are able to understand complex systems
- Flexibility in working hours and location in order to visit our customers on-site
- Ability to approach a situation from multiple perspectives in order to meet our clients’ requirements
- Experience working in a rapidly changing environment
- Team player who has leadership qualities