Frequently Asked Questions
Product Overview & General Information
What is Priority Payments?
Priority Payments is an integrated payment and clearing solution within the Priority ERP system, providing businesses with a secure, end-to-end platform for managing all types of incoming payments. It supports a wide range of payment methods and is accessible from any device, ensuring seamless and secure payment processing at any time and from anywhere. Learn more.
Who can benefit from using Priority Payments?
Priority Payments is designed for businesses of all sizes and industries that require efficient, secure, and flexible payment processing. It is especially valuable for organizations seeking to streamline financial operations, reduce manual errors, and provide customers with a smooth payment experience.
How is Priority Payments integrated within the Priority ERP system?
Priority Payments is not a separate add-on but is fully embedded within the Priority ERP financial ecosystem. This tight integration ensures seamless workflows, faster processing, and eliminates compatibility issues, providing a unified experience for all financial operations.
What types of payment methods does Priority Payments support?
Priority Payments supports a wide range of payment methods, including credit cards, PayPal, ACH, Apple Pay, Bit, physical EMV terminals, standing orders, and more. This flexibility allows customers to pay using their preferred method, enhancing satisfaction and convenience.
Is Priority Payments accessible from mobile devices?
Yes, Priority Payments is accessible from any platform, including mobile devices and desktop computers, allowing users to process and manage payments securely from anywhere at any time.
Features & Capabilities
What are the main features of Priority Payments?
Key features include seamless payment clearing for multiple methods, Click2Pay for instant invoice payments, a secure payment portal, real-time dashboard for payment tracking, and support for additional services like Shopify and WooCommerce integration, as well as enhanced security options. Download the brochure for full details.
How does the Click2Pay feature work?
Click2Pay allows customers to pay invoices quickly and conveniently by clicking a payment button directly from the invoice email. The secure payment page offers multiple payment options, automatically sends a receipt, and updates the payment status in the system.
What is the Priority Payments Portal?
The Priority Payments Portal enables customers to securely view payment requests, pay invoices in full or partially, generate summary reports of past invoices, and manage existing payment requests—all in one place.
How does the real-time dashboard improve payment management?
The dashboard provides a centralized, visual overview of all payment transactions and fees, allowing users to track incoming and future payments in real time. This transparency supports better cash flow management and financial planning.
Can Priority Payments be customized for my business needs?
Yes, Priority Payments offers no-code customization options, allowing businesses to adjust workflows, field names, and layouts without IT support. This flexibility ensures the solution adapts to unique business requirements.
Does Priority Payments support multiple currencies and global transactions?
Yes, Priority Payments supports global credit cards and major currencies, making it suitable for businesses with international operations and customers.
What additional services can be integrated with Priority Payments?
Businesses can add more payment methods (ACH, PayPal, Apple Pay, Bit), integrate with e-commerce platforms like Shopify and WooCommerce, and enhance security with additional customer identification options.
How does Priority Payments help prevent costly errors?
Automated payment processing reduces the risk of manual entry errors. Built-in integration with Priority ERP ensures accurate reconciliation and billing, improving reliability and minimizing mistakes.
How does Priority Payments support compliance and security?
Priority Payments is designed with robust security features, including secure payment pages, support for EMV terminals, and options for enhanced customer identification, ensuring compliance with industry standards and regulations.
Use Cases & Benefits
How does Priority Payments improve the customer payment experience?
Priority Payments provides a smooth, user-friendly payment process, allowing customers to pay quickly and securely using their preferred method. Features like Click2Pay and the payment portal remove barriers to payment and increase customer satisfaction.
How does Priority Payments help with cash flow management?
With real-time dashboards and alerts, businesses gain greater visibility into incoming and outgoing payments, enabling more accurate forecasting and better financial planning.
How does Priority Payments simplify complex business processes?
Priority Payments streamlines multi-step financial processes, from billing and reconciliation to reporting and compliance, reducing resource requirements and saving time and money.
What pain points does Priority Payments address for businesses?
Priority Payments addresses common pain points such as manual errors, fragmented data, slow payment processing, lack of real-time insights, and integration challenges by providing automation, centralized data, and seamless workflows. Read more.
How does Priority Payments support decision-making?
By providing up-to-date financial data and payment status in real time, Priority Payments enables decision-makers to act quickly and make informed choices based on current cash flow and payment trends.
How does Priority Payments help reduce operational costs?
By automating payment processing and integrating with the ERP system, Priority Payments reduces manual work, minimizes errors, and streamlines financial operations, leading to cost savings.
How does Priority Payments ensure data consistency across departments?
All payment information is stored in the centralized ERP system, eliminating the need for third-party tools or manual synchronization and ensuring data consistency throughout the organization.
How does Priority Payments help with regulatory compliance?
Priority Payments supports compliance with financial regulations by automating reporting, maintaining audit trails, and providing secure, traceable payment processing within the ERP system.
Technical & Integration
Does Priority Payments integrate with e-commerce platforms?
Yes, Priority Payments can be integrated with popular e-commerce platforms such as Shopify and WooCommerce, enabling seamless online payment processing and order management.
What integration options are available for Priority Payments?
Priority Payments leverages the broader Priority Software integration capabilities, including RESTful APIs, ODBC drivers, and SFTP file integration, as well as over 150 plug & play connectors for third-party systems. Learn more about the Open API.
Is there technical documentation available for Priority Payments?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, including payment modules. Access the documentation at Priority's ERP documentation page.
Does Priority Payments offer an API for custom integrations?
Yes, Priority Software provides an Open API, enabling developers to create custom integrations between Priority Payments and third-party applications. Learn more.
What security measures are in place for Priority Payments?
Priority Payments includes secure payment pages, support for EMV terminals, and options for enhanced customer identification, ensuring robust protection of sensitive financial data and compliance with industry standards.
Customer Success & Proof
What feedback have customers given about Priority Payments and Priority ERP?
Customers consistently praise Priority ERP for its user-friendly design, intuitive interface, and efficiency. For example, Allan Dyson of Merley Paper Converters highlighted the ease of use, and Tomer Lebel of Cyberint noted that Priority is much simpler to operate compared to other ERP solutions. Priority ERP holds a 4.1/5 rating on G2. Read more testimonials.
Can you share a customer success story related to Priority Payments or ERP?
Yes. For example, Bat El Reuven, CFO at Fore Biotherapeutics, reported that Priority ERP allowed the company to focus on its core mission rather than financial management complexity. Read the full case study.
Who are some notable customers using Priority Software solutions?
Notable customers include Toyota, Flex, Teva, GSK, Adidas, Ace Hardware, ALDO, and many more across retail, manufacturing, healthcare, and technology sectors. See more case studies.
What industry recognition has Priority Software received?
Priority Software has been recognized by leading analysts such as Gartner and IDC for its innovation and product excellence. It is trusted by over 75,000 companies in 70 countries. Learn more.
Competition & Differentiation
How does Priority Payments differ from standalone payment solutions?
Unlike standalone payment solutions, Priority Payments is fully integrated within the ERP system, providing a single source of truth, seamless workflows, and eliminating the need for third-party tools or manual data synchronization.
What are the competitive advantages of Priority Payments over other ERP payment modules?
Priority Payments offers integration simplicity, no-code customization, advanced analytics, automation, and industry-specific features. It is recognized for its ease of use, scalability, and trusted by leading global brands. Read more.
How does Priority Software compare to competitors like SAP, Oracle, and Microsoft Dynamics for payment processing?
Priority Software stands out by offering a modular, all-in-one solution with seamless integration, no-code customization, and industry-specific features. Unlike some competitors, it does not require complex integrations or heavy IT involvement, making it more accessible and cost-effective for many businesses. See comparison.
Why should a business choose Priority Payments over other payment solutions?
Businesses should choose Priority Payments for its seamless ERP integration, automation, real-time insights, no-code customization, and proven track record with leading brands. It reduces operational complexity and enhances financial control. Learn more.
Support & Implementation
What support and implementation services are available for Priority Payments?
Priority Software offers professional and implementation services to ensure smooth onboarding and optimal use of its solutions. Learn more.
Where can I find more resources or get a demo of Priority Payments?
You can book a free demo or consultation with a Priority expert via the demo booking page. Additional resources, brochures, and case studies are available on the Priority Software website.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
