What features does Priority offer?

Priority provides a modular, all-in-one ERP solution with integration simplicity, no-code customizations, advanced analytics, built-in automation, and cloud-based scalability. It includes industry-specific features for retail, manufacturing, healthcare, and hospitality, as well as hundreds of pre-defined reports and no-code reporting tools. Priority also offers centralized data repositories for a single source of truth, built-in workflows, AI recommendations, and end-to-end order fulfillment capabilities.

Does Priority support no-code customizations?

Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support, making it highly adaptable to changing needs. This flexibility allows for rapid response to evolving business requirements.

What industry-specific features are available in Priority?

Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include centralized inventory management, omnichannel order fulfillment, loyalty program support, advanced promotion engines, and specialized modules for head office, POS, and unified commerce.

What problems does Priority solve for businesses?

Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and scalable solutions to drive efficiency and growth.

How does Priority help with integration complexity?

Priority offers a modular, all-in-one solution that eliminates the need for complex integrations. This ensures seamless workflows across operations and customer engagement, reducing operational delays and inefficiencies.

Who can benefit from using Priority?

Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system. It is especially suited for businesses looking to avoid extensive customization and risks associated with end-of-life software.

What business impact can customers expect from Priority?

Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses streamline processes, reduce manual errors, and achieve measurable ROI.

What feedback have customers given about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions.

Who are some of Priority's notable customers?

Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to Microsoft Dynamics 365?

Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Microsoft Business Central?

Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How long does it take to implement Priority ERP?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months.

How easy is it to get started with Priority?

Priority offers professional services including configuration, data migration, and training. Customers have access to on-site and virtual training, as well as self-service resources like Priority Xpert (knowledge base, video tutorials, and support tools) for a smooth onboarding experience.

What customer service or support is available after purchasing Priority?

Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert. Multilingual support resources, documentation, FAQs, and direct contact options are available.

How does Priority handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee.