Frequently Asked Questions
Features & Capabilities
What features does Priority Retail Management offer for furniture and home decor stores?
Priority Retail Management provides a centralized environment combining a comprehensive ERP system and dynamic POS applications. Key features include real-time inventory updates (from small accessories to custom furniture), automated inventory management for optimal stock levels, real-time price and promotion tracking, and omnichannel retail solutions. The system supports seamless order management, including in-store, self-pickup, and inventory replenishment, with automated coordination across online stores, mobile apps, and showrooms. These capabilities help maximize profits and improve customer loyalty in the competitive home decor sector. Source
How does the Priority Product Configurator help furniture retailers?
The Priority Product Configurator enables retailers to customize products to customer specifications at the point of sale. It allows changes to furniture size, upholstery type, finish, and more, automatically calculating prices and updating inventory based on selected attributes. This ensures customers receive exactly what they want and streamlines order fulfillment. Source
Does Priority support omnichannel retail experiences?
Yes, Priority's advanced headless commerce engine delivers a seamless, consistent shopping experience across all customer touchpoints, including mobile apps, physical stores, and showrooms. Customers benefit from real-time pricing, synchronized promotions, and unified loyalty rewards, ensuring every interaction meets the same high standard. Source
How does Priority optimize order management for furniture and home decor retailers?
Priority's order management module streamlines handling orders from multiple sources, including in-store, self-pickup, and inventory replenishment. It automatically coordinates orders across channels (web, mobile, showrooms), supports complex logistics like multi-warehouse fulfillment, and offers flexible delivery options (home delivery, special handling, or store pickup). This helps retailers efficiently manage logistics and improve customer satisfaction. Source
What industry-specific features does Priority offer?
Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. For retail, features include centralized inventory management, omnichannel order fulfillment, customer loyalty programs, advanced promotion engines, and POS solutions. These industry-specific capabilities ensure businesses receive solutions designed for their unique needs. Source
Use Cases & Benefits
Who can benefit from Priority Retail Management?
Priority Retail Management is ideal for furniture and home decor retailers seeking efficient, centralized management of inventory, orders, and customer engagement. It is also suitable for multi-location retail chains, businesses with complex logistics, and those aiming to deliver seamless omnichannel experiences. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, and improved decision-making. Priority streamlines workflows, automates processes, and provides actionable analytics, helping businesses achieve long-term adaptability and value. Source
What problems does Priority solve for retailers?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time visibility, centralized data, automation, and seamless workflows to overcome these challenges. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Can you share customer success stories from the retail sector?
Yes. Aviad Tzabari, CEO of Saar Yozmot, shared that Priority has been a central growth engine for their company over 13 years, streamlining logistics and financial management, and improving customer satisfaction. Bezalel, CEO of Kiwi Israel, credited Priority with enabling centralized management and significant business process improvements as their network expanded. Saar Yozmot Case Study, Kiwi Israel Case Study
Competition & Comparison
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
ERP competitors often provide generic, industry-agnostic capabilities and lack specialized retail management features such as head office controls, POS, and omnichannel commerce. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Source
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management, head office, and POS, but lack full enterprise management functionality and depend on integrations to cover ERP needs, which introduces complexity and operational risk. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the entire retail chain. Source
Why should a customer choose Priority over alternatives?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source
Implementation & Support
How long does it take to implement Priority Retail Management?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional services include configuration, data migration, and training, with on-site and virtual training options available. Source
What support is available after purchasing Priority?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services and multilingual support resources are also available. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions at an additional fee. Source
Customer List & Proof
Who are some of Priority's customers?
Priority is trusted by leading companies across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .
