Frequently Asked Questions
Product Information & Mobile ERP Basics
What is mobile ERP?
Mobile ERP refers to the ability to access and manage your ERP system from any mobile device or tablet, rather than being limited to a desktop computer. It provides real-time, always-on access to business data and processes, enabling employees to work efficiently from anywhere. Mobile ERP apps are cloud-connected and automatically synchronize with your organization's ERP system, ensuring that all changes are updated in real time. Source
How does mobile ERP work?
Mobile ERP works by connecting users to their ERP system via mobile devices or tablets, leveraging cloud technology for continuous access. All changes made through mobile ERP apps are automatically synchronized with the central ERP system in real time, ensuring data consistency and up-to-date information across the organization. Source
What devices and operating systems are supported by mobile ERP?
Mobile ERP is designed to work on all major mobile devices and tablets, including those running Android and iOS. Some mobile ERP apps also offer Windows compatibility. The apps are typically built using web-based HTML5 interfaces, making them accessible from various devices and adaptable to different screen sizes. Source
Features & Capabilities
What features does Priority ERP offer for mobile users?
Priority ERP offers a wide range of mobile features, including real-time access to business data, automated synchronization, support for field sales and service, proof of delivery, warehouse management, POS, purchase approvals, attendance tracking, and more. Advanced device capabilities such as high-resolution cameras and GPS are leveraged for enriched business data, including photo capture, location detection, and video recording. Source
How does Priority ERP enable real-time data synchronization?
Priority ERP mobile apps are automatically synchronized with the central ERP system, ensuring that any changes made via mobile devices are updated in real time. This keeps the central database current and allows managers and employees to access the latest information from anywhere. All changes are tracked for easy monitoring and control. Source
Can Priority ERP be customized without IT support?
Yes, Priority ERP supports no-code customizations, allowing businesses to adjust field names, screen layouts, and workflows without requiring IT expertise. This flexibility enables rapid adaptation to changing business needs. Source
Use Cases & Benefits
Who can benefit from using Priority ERP?
Priority ERP is ideal for organizations with remote workers, hybrid teams, or mobile workforces. It is particularly beneficial for industries such as retail, manufacturing, healthcare, hospitality, and professional services. Roles like CFOs, IT Directors, and Operations Leaders can leverage Priority ERP to streamline operations, improve efficiency, and avoid risks associated with outdated or end-of-life software. Source
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority ERP streamlines workflows, automates processes, and provides actionable insights through advanced analytics, helping businesses grow and respond quickly to market changes. Source
What problems does Priority ERP solve for businesses?
Priority ERP addresses poor quality control, lack of data flow, inventory management issues, risks from outdated ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and industry-specific features to solve these challenges. Source
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary depending on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migrations typically take 1-6 months. Source
What support and training does Priority offer during and after implementation?
Priority provides professional services including configuration, data migration, and tailored training during implementation. Customers have access to on-site and virtual training, as well as self-service resources like Priority Xpert (knowledge base, video tutorials, and support tools). Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Multilingual support resources are available. Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers manage their own updates. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions?
Priority ERP stands out for its integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors that require complex integrations or heavy coding, Priority offers a modular, all-in-one solution with centralized data and flexible workflows. It is recognized by Gartner and IDC and trusted by major brands. Source
Why should a customer choose Priority ERP over alternatives?
Customers should choose Priority ERP for its seamless integration, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, industry-specific features, and proven recognition by analysts and leading companies. These strengths make Priority a preferred choice for efficiency, adaptability, and long-term value. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .