Frequently Asked Questions
Product Information & Features
What is Priority Software and what solutions does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. Its offerings include ERP systems, retail management, hospitality management, and school management platforms. These solutions are designed for organizations of all sizes and industries, enabling them to streamline operations, gain real-time insights, and accelerate growth. Learn more.
What are the key features of Priority ERP?
Priority ERP provides a comprehensive, modular, and cloud-based platform with features such as user-friendly design, no-code customizations, advanced analytics, automation, industry-specific modules, and seamless integrations. It supports real-time data access, centralized management, and scalability for growing businesses. Explore ERP features.
Does Priority Software support integrations with other systems?
Yes, Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC drivers, RESTful API, and SFTP file integration. This enables seamless integration with third-party tools and platforms across industries. See integration options.
Is there an API available for custom integrations?
Yes, Priority Software provides an Open API for developers to create custom integrations with third-party applications, allowing businesses to tailor their systems to specific operational needs. Learn about the Open API.
Where can I find technical documentation for Priority ERP?
Priority Software provides comprehensive technical documentation for its ERP solutions, including details on features, supported industries, and product capabilities. Access the documentation at Priority's ERP documentation page.
Use Cases & Customer Success
How did Emilia Development Group benefit from Priority ERP?
Emilia Development Group implemented Priority's Portal and Application Generators, POD module, and AI-powered WMS to overcome manual logistics challenges and lack of flexibility. They created over 20 custom in-house apps, streamlined delivery and warehouse management, improved inventory accuracy, and enabled rapid adaptation to new business needs. According to Yaffa Brizinov, CIO, "The flexibility and easy development of Priority's system allow us to address new requirements within days." Read the full case study.
Can you share other customer success stories using Priority Software?
Yes, Priority Software has helped companies like Solara Adjustable Patio Covers accelerate workflows, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% growth in order volume, and Dunlop Systems improve data accuracy. For more case studies, visit Priority's case studies page.
Who are some of Priority Software's customers?
Priority Software is trusted by over 75,000 companies in 70 countries, including Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, Teva, GSK, Outbrain, and Checkmarx. These organizations span retail, manufacturing, healthcare, technology, and more. See more customers.
Pain Points & Solutions
What core business problems does Priority Software solve?
Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its centralized, automated, and scalable platform enables businesses to overcome these challenges and drive growth. Learn more.
What pain points did Emilia Development Group face before using Priority ERP?
Emilia Development Group struggled with inflexible logistics management, manual handling of transport planning and delivery schedules, long processing times, and calculation errors. They needed a scalable, adaptable solution that could integrate with existing systems and meet the unique needs of each company in the group. Priority ERP addressed these pain points with modular, customizable, and automated solutions.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly (especially for smaller properties), complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable and cost-effective, with an intuitive interface for efficient workflows. It emphasizes responsive support, offers flexible customization, and provides an open architecture with a broad Marketplace for seamless real-time integrations.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic, industry-agnostic capabilities and lack specialized retail management features such as head office controls, POS, and omnichannel commerce. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.
Performance & Ease of Use
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and user-configurability for fields, logic, reports, and workflows. On G2, Priority ERP has a rating of approximately 4.1/5. See customer feedback.
How does Priority Software perform in real-world business environments?
Priority Software delivers exceptional performance, as evidenced by customer testimonials and ratings. It improves management and operations, enables rapid adaptation to new needs, and supports efficient workflows. Customers like Merley Paper Converters and Cyberint have highlighted its simplicity and effectiveness compared to other ERP solutions.
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include structured methodologies, experienced partners, and ongoing support. Learn more.
Target Audience & Industries
Who can benefit from Priority Software's solutions?
Priority Software serves retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, technology, and services. Its solutions are tailored to meet the unique needs of these roles and industries. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .