Frequently Asked Questions
Product Information
What is Priority Software and what does it do?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP, retail management, hospitality management, and school management platforms for organizations of all sizes, providing real-time access to business data and insights. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Learn more.
What products and solutions does Priority Software offer?
Priority Software offers a comprehensive suite including:
- ERP Systems: Agile, scalable cloud-ERP for various industries.
- Retail Management: End-to-end modular ERP, POS, and unified commerce for retail chains.
- Hospitality Management: Guest-centric Property Management System (PMS) for hotels.
- School Management: Platforms for educational institution management.
It also provides professional implementation services, partnership opportunities, and a marketplace for extended solutions. Explore ERP.
Which industries does Priority Software support?
Priority Software supports a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, construction, agriculture, logistics, and education. Industry-specific modules ensure tailored solutions for unique business needs. See all industries.
What is direct procurement management in Priority ERP?
Direct procurement management in Priority ERP covers the end-to-end process of purchasing raw materials, resources, and services that support a company's core activities. The system includes MRP analysis, purchase requests, purchase orders, email approvals, and more, streamlining procurement workflows. Watch the demo.
What modules are available in Priority ERP?
Priority ERP offers modules for financial management, human resources, project management, supply chain, warehouse management (WMS), CRM and sales, payroll, equipment rental, business intelligence, localization, and more. See all modules.
Features & Capabilities
What are the key features of Priority Software?
Key features include modular all-in-one architecture, no-code customizations, advanced analytics, built-in automation, industry-specific modules, centralized data (single source of truth), and cloud-based scalability. These features enable seamless workflows, actionable insights, and adaptability for growing businesses. Learn more.
Does Priority Software support automation?
Yes, Priority Software includes a ready-to-use and customizable automation hub. Users can automate recurring tasks with macro and autofill rules, streamlining operations and reducing human errors. See automation features.
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and ODBC drivers. Hospitality and Optima Marketplaces provide integrations with SAP, Webhotelier, Verifone, SiteMinder, and more. Explore integrations.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. See API documentation.
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation.
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software is ideal for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. See customer stories.
What problems does Priority Software solve for businesses?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Read more.
How does Priority Software help with procurement processes?
Priority ERP streamlines direct procurement by automating purchase requests, orders, approvals, and MRP analysis. This reduces manual work, improves accuracy, and ensures timely acquisition of materials and services. Watch the demo.
How does Priority Software support retail businesses?
Priority's retail management solution provides inventory control, order management, POS, omnichannel CRM, loyalty management, and e-commerce integration. It supports multi-location, high-volume environments and enhances customer experiences. Learn more.
How does Priority Software help educational institutions?
Priority's school management platform streamlines student and parent feedback, teacher evaluations, and administrative processes, making it easier to manage educational institutions efficiently. Explore school management.
Customer Success & Testimonials
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) highlighted that employees can manage daily tasks without IT reliance. On G2, Priority ERP is rated 4.1/5 for simplicity and effectiveness. See testimonials.
Can you share some customer success stories with Priority Software?
Yes, notable success stories include:
- Solara Adjustable Patio Covers: Improved project turnaround times.
- Dejavoo: Achieved growth without increasing headcount.
- Nautilus Designs: 30% growth in order volume via integration.
- TOA Hotel & Spa: Enhanced guest experience with Optima PMS.
Read more on the case studies page.
Who are some of Priority Software's customers?
Priority Software is trusted by global brands such as Ace Hardware, ALDO, Adidas, Estee Lauder, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and more. See all customers.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Read more.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Details here.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See comparison.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible commitments with no lock-in. Learn more.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. See details.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and a broad Marketplace for integrations. Explore Optima.
How does Priority Retail Management compare to other ERP and POS providers?
Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competing solutions often lack these specialized features or require complex integrations. See retail features.
Technical Requirements & Support
What technical requirements are needed to use Priority Software?
Priority Software is cloud-based, requiring only an internet connection and a supported browser or mobile device. No on-premises infrastructure is needed, reducing IT overhead and enabling easy scalability. Learn more.
What support and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Services include training, migration, and ongoing support. See implementation services.
How can I access Priority Software's marketplace for extended solutions?
You can access the Priority Market, a dedicated marketplace for extended solutions, at market.priority-software.com. It offers add-ons and integrations to enhance your Priority system.
Where can I find additional resources and training for Priority Software?
Additional resources, including articles, brochures, webinars, and videos, are available in the resources section of the Priority Software website. Browse resources.
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When was this page last updated?
This page wast last updated on 12/12/2025 .