Frequently Asked Questions
Product Overview & AI Capabilities
What is aiERP by Priority Software?
aiERP is Priority Software's next-generation ERP platform with artificial intelligence (AI) built into its core. Unlike traditional ERP systems that add AI as an afterthought, aiERP is designed from the ground up to leverage generative AI and machine learning for smarter automation, natural language interaction, predictive analytics, and continuous process improvement. Users can interact with the system in plain language, automate complex workflows, and receive actionable insights in real time. Source
How does Priority aiERP use artificial intelligence in daily business operations?
Priority aiERP integrates AI across all business domains, automating routine tasks, enabling natural language queries, and providing predictive analytics for inventory, finance, risk, and sales. The AI engine can generate custom reports, forecast trends, optimize delivery routes, and automate business rules based on simple instructions. This allows organizations to make faster, data-driven decisions and reduce manual work. Source
What are the main benefits of using AI in ERP systems?
Integrating AI into ERP systems like aiERP delivers immediate and long-term benefits: automating routine tasks, enabling natural language interactions, improving user efficiency, providing predictive insights for proactive decision-making, and transforming complex data into actionable business intelligence. This leads to faster, more confident decisions across the organization. Source
How does aiERP differ from traditional ERP systems?
aiERP is fundamentally different from traditional ERP systems because AI is embedded in every layer of the platform. Instead of adding AI as a feature, Priority built aiERP to understand user intent, automate complex processes, and continuously learn from business operations. This results in a platform that actively drives business growth rather than just processing data. Source
What is generative AI in aiERP and how does it help?
Generative AI in aiERP acts as a smart assistant that can create content, automate processes, and enhance communication. It helps users write professional emails, generate business rules from simple requests, and automate complex tasks using natural language commands. This technology understands context and intent, making automation accessible to all users. Source
How does machine learning work in aiERP?
Machine learning in aiERP analyzes historical data to identify patterns, predict trends, and automate decision-making processes. It forecasts inventory needs, optimizes supply chain operations, and detects anomalies in financial records, helping businesses reduce costs and improve accuracy across departments. Source
How does aiERP enable natural language queries and automation?
aiERP allows users to interact with the system as if they were talking to a team member. Users can ask questions in plain language, such as "Show me open orders for February," and the system will retrieve the data. They can also describe business rules or automation needs, and aiERP will create the necessary workflows automatically. Source
How does aiERP help with supply chain management?
aiERP transforms supply chain management by providing end-to-end optimization and predictive capabilities. It can forecast demand, optimize inventory levels, automate delivery route planning, and identify potential disruptions before they occur, ensuring efficient and resilient operations. Source
How does aiERP automate business processes?
aiERP automates business processes by allowing users to describe what should happen (e.g., "Alert me when inventory drops below minimum"), and the system creates the rule automatically. It also automates workflows for order processing, financial reconciliation, and more, reducing manual intervention and speeding up operations. Source
How does aiERP help with forecasting and risk management?
aiERP continuously monitors financial and supply chain activities, using AI to identify risks and opportunities before they impact the business. It predicts inventory shortages, demand shifts, and production bottlenecks, and provides tailored recommendations for each scenario. Source
How does aiERP improve user experience and productivity?
aiERP enhances user experience by providing intuitive interfaces, smart shortcuts, and personalized recommendations. Users can automate repetitive tasks, access insights instantly, and focus on strategic growth rather than manual data entry. The system's natural language capabilities and AI-powered assistants further streamline daily work. Source
What is the vision behind Priority's AI-first ERP approach?
Priority is committed to continuous innovation for customer success. The launch of aiERP demonstrates this commitment by placing AI at the heart of ERP, significantly improving efficiency, profitability, and business agility for users. Source
Features & Capabilities
What are the key features of aiERP?
Key features of aiERP include integrated AI for automation and insights, natural language queries, predictive analytics, smart supply chain optimization, advanced reporting, AI-powered email and content creation, personalized user experiences, and advanced distribution planning. Source
How does aiERP support advanced reporting and analytics?
aiERP includes Priority Analytics, which uses AI to analyze charts and reports, generate descriptive summaries, and provide actionable insights. Users can ask questions in natural language and receive instant answers, eliminating the need for manual dashboard setup. Source
What AI-powered tools are available for communication in aiERP?
aiERP offers an AI-powered writing assistant that helps users compose professional emails, correct grammar and style, generate automated content for business rules, and personalize communications. It supports dynamic fields, custom subject lines, and enhanced visual presentation. Source
How does aiERP personalize the user experience?
aiERP personalizes the user experience with smart recommendations, shortcuts on the home page, intelligent organization of actions, hiding irrelevant functions, automatic saving of frequent searches, and a smart task widget. Source
What advanced distribution planning features does aiERP offer?
aiERP uses AI for advanced distribution planning, automating route optimization for deliveries, visualizing routes on maps, and summarizing key metrics like distance, weight, volume, and estimated travel time. It supports automatic allocation of shipments based on customizable parameters. Source
Does aiERP support mobile and portal access?
Yes, aiERP provides smart data visualization on mobile devices, portals, and printouts, ensuring users can access insights and manage operations from anywhere. Source
Use Cases & Customer Success
Who can benefit from aiERP?
aiERP is designed for organizations of all sizes and industries seeking to automate operations, gain real-time insights, and drive strategic growth. It is especially valuable for companies facing operational bottlenecks, manual processes, and the need for predictive analytics. Source
What customer pain points does aiERP solve?
aiERP addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, manual processes, and limited scalability. It centralizes data, automates workflows, and provides predictive analytics to help businesses overcome these challenges. Source Knowledge Base
Can you share customer success stories with aiERP?
Yes. For example, Enrique Menocal, CFO of Dejavoo, reported that Priority ERP enabled their company to grow without increasing headcount, stating, "One click and I have the answer." Mattis Orgel, Manager at Orb Interiors Ltd, shared that Priority helped them double their output without expanding their team. More case studies are available on the Dejavoo case study and Orb Interiors case study pages.
What feedback have customers given about aiERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and ease of use. For example, Allan Dyson of Merley Paper Converters highlighted that employees can manage daily tasks without relying on IT, and Tomer Lebel of Cyberint found Priority much simpler to operate than other ERP solutions. Priority ERP holds a 4.1/5 rating on G2, with users noting its user-configurability and effective support. Merley Case Study
What types of companies use aiERP?
aiERP is used by companies across retail, manufacturing, healthcare, technology, and more. Notable customers include Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, and Outbrain. Source
What core business problems does aiERP solve?
aiERP solves problems such as poor quality control, lack of data flow, inventory mismanagement, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, and operational inefficiencies. It provides real-time traceability, centralized data, automation, and predictive analytics to address these challenges. Source Knowledge Base
Integrations & Technical Information
What integrations does aiERP support?
aiERP supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. It offers ODBC drivers, RESTful API, and SFTP file integration for legacy systems. Hospitality and Optima Marketplaces provide integrations with Webhotelier, Ving Card, SAP, Verifone, and more. Hospitality Marketplace
Does aiERP offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. Open API Documentation
Is technical documentation available for aiERP?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and integration options. ERP Documentation
Competition & Differentiation
How does aiERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 often requires heavy customization for industry needs and lacks smooth migration from Business Central. aiERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). Knowledge Base
How does aiERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. aiERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Knowledge Base
How does aiERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. aiERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Knowledge Base
How does aiERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and a long learning curve. aiERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Knowledge Base
What makes aiERP stand out from competitors?
aiERP stands out due to its integration simplicity, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, end-to-end order fulfillment, single source of truth, and recognition by analysts like Gartner and IDC. Trusted by companies such as Toyota, Flex, and Teva. About Priority
Support & Implementation
What professional and implementation services does Priority offer for aiERP?
Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of aiERP. These services include project planning, configuration, training, and ongoing support. Implementation Services
Where can I find more information or request a demo of aiERP?
You can request a demo or find more information about aiERP on the Priority Software website: Book a Demo
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When was this page last updated?
This page wast last updated on 12/12/2025 .