Optima POS is an advanced point-of-sale system from Priority Software, tailored for hotels, restaurants, cafes, bars, and hospitality venues. It centralizes sales, product, and pricing management, providing deep insights into guest spending across all service areas. The system is ideal for hospitality businesses seeking to unify operations and enhance guest experiences. Source
Optima POS offers comprehensive sales management, real-time tracking of guest spending, and integration with Optima PMS. This ensures all sales data is updated in each guest's profile, including events and ancillary services, delivering a consistent and personalized hospitality experience. Source
Yes, Optima POS supports sales and operations across restaurants, cafes, snack bars, shops, and other service points in a hotel, providing unified visibility and control over all revenue centers. Source
Optima POS creates a detailed profile for each guest, tracking preferences and purchase history. This enables hotels to tailor offers, improve service, and increase average guest spend by identifying opportunities for upselling and personalized promotions. Source
Optima POS is suitable for hotels, resorts, hostels, independent hotels, hotel chains, restaurants, cafes, bars, snack bars, kiosks, and retail shops within hospitality venues. Source
Optima POS includes restaurant management (TSO module), kiosk management (QSO module), wireless kitchen printer support, multiple payment options, customizable menus, 'all-inclusive' pricing, cashier performance tracking, and detailed business insights. Source
Yes, Optima POS provides tools for managing seating arrangements, taking orders by table, splitting and merging tables, and sending orders to multiple kitchens simultaneously. Source
Yes, the QSO module enables efficient management of fast food stands, kiosks, and snack bars, with advanced order handling and kitchen coordination. Source
Optima POS supports various payment methods, including cash, credit cards, and foreign currencies, ensuring flexibility for guests and staff. Source
Yes, Optima POS allows customization of food and beverage menus, supports promotions, benefits, and flexible pricing plans to match guest preferences and business needs. Source
Optima POS enables zero pricing for selected items for guests staying under 'all-inclusive' packages, simplifying billing and enhancing guest satisfaction. Source
Optima POS delivers daily updates on sales, revenue, and business metrics by business unit or point of sale, helping managers optimize performance and profitability. Source
Yes, Optima POS integrates fully with Optima PMS and Priority ERP, creating a centralized control system for all hotel operations, from orders and billing to guest services and restaurant management. Source
Optima POS provides tools for shift scheduling, tracking individual sales performance, cash management, and communication with kitchen staff, enabling holistic workforce management across all points of sale. Source
Yes, Optima POS supports wireless kitchen printers, allowing orders to be sent directly to the kitchen for timely and accurate meal preparation. Source
Optima POS integrates with Optima PMS, Priority ERP, and supports connections to kitchen printers and payment systems. Priority Software also offers an Open API for custom integrations with third-party applications. API Details
Priority Software provides technical documentation for its ERP and hospitality solutions, including Optima POS. This documentation covers features, supported industries, and integration details. Documentation
Yes, Priority Software offers an Open API, enabling seamless integration between Optima POS and third-party applications for custom workflows and data exchange. API Details
Priority hospitality solutions integrate with platforms such as Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, Salto, Sabre, Ryanair, RoomPriceGenie, and Roomchecking. Marketplace Integrations
Priority Software provides professional onboarding and implementation services to ensure smooth deployment and optimal utilization of Optima POS and other solutions. Implementation Services
Yes, Priority Software offers customer support for Optima POS and all its solutions, including technical assistance and training resources. Support
Priority Software provides brochures, webinars, articles, and video tutorials to help users learn about Optima POS features and best practices. Resources
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson of Merley Paper Converters noted that employees can manage daily tasks without relying on IT, and Tomer Lebel of Cyberint found Priority much easier to operate than other ERP solutions. Priority ERP has a 4.1/5 rating on G2 for simplicity and effectiveness. Customer Feedback
Yes, Priority Software features case studies such as Solara Adjustable Patio Covers (improved workflow and turnaround), Dejavoo (growth without increased headcount), Nautilus Designs (30% order volume growth), TOA Hotel & Spa (better guest experience), and Dunlop Systems (improved data accuracy). Case Studies
Priority Software is trusted by companies such as Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer List
Priority ERP is rated 4.1/5 on G2 for user satisfaction, and customers report improved management efficiency, quick user adoption, and streamlined operations. Performance Metrics
Optima POS solves issues such as fragmented sales data, operational inefficiencies, lack of real-time insights, manual processes, and disconnected guest experiences by centralizing management and automating workflows. Source
Optima POS automates order processing, integrates with kitchen and payment systems, and provides real-time performance tracking, reducing manual errors and speeding up service delivery. Source
By centralizing sales and inventory data, Optima POS enables accurate tracking of product movement, demand forecasting, and supply chain optimization, minimizing overstocking and shortages. Source
Optima POS integrates all guest touchpoints, ensuring consistent service and unified guest profiles, which helps deliver seamless experiences across restaurants, shops, and hotel services. Source
Priority Software replaces legacy systems and spreadsheets with centralized, cloud-based solutions, streamlining operations, reducing risk, and empowering better decision-making. About Priority
Oracle OPERA is costly, complex, and has slow support and limited customization. Priority Optima POS is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and open architecture for seamless integrations. Competitive Comparison
Cloudbeds may require multiple add-ons and has inconsistent support. Priority Optima POS offers a comprehensive suite, reliable support, streamlined billing, and a user-friendly design for all hospitality types. Competitive Comparison
Mews has a cluttered interface and requires significant training. Priority Optima POS is designed for quick adoption, efficient workflows, and provides a clean, intuitive interface with responsive support and flexible payment processing. Competitive Comparison
Protel has a steep learning curve and slow support. Priority Optima POS is easy to learn, offers responsive support, modern mobile capabilities, and efficient implementation with transparent pricing. Competitive Comparison
Pricing and package details for Optima POS and other Priority Software solutions are available on the official pricing page. Pricing
Priority Software provides flexible quarterly commitments and does not enforce lock-in contracts, making it easier for businesses to scale and adapt their solutions as needed. About Priority
This page wast last updated on 12/12/2025 .
