Frequently Asked Questions
Pricing & Plans
What pricing plans does Priority Software offer?
Priority Software offers several pricing plans tailored to different business needs: Zoom (up to 5 users, 3 companies, no custom development required), Commercial (unlimited users, supports custom development and additional modules), and Industrial (includes all Commercial features plus advanced manufacturing, MRP, engineering, and fixed asset management). For details, visit Priority Pricing.
What features are included in the Zoom plan?
The Zoom plan includes Finance, CRM, Sales, Purchasing, and Inventory Management modules. It is designed for up to 5 users and 3 companies, with no need for custom development. Source: Priority Pricing.
What features are included in the Commercial plan?
The Commercial plan includes Finance, CRM, Sales, Purchasing, Inventory Management, and supports unlimited users. It allows for private development and the addition of interfaces and extra modules. Source: Priority Pricing.
What features are included in the Industrial plan?
The Industrial plan includes all Commercial plan features plus advanced manufacturing, production planning, engineering (ECO), fixed asset management, and procurement planning. Source: Priority Pricing.
Are there optional modules available for Priority plans?
Yes, Priority offers optional modules for logistics (WMS, quality management, matrix items, service, preventive maintenance, distribution, label printing, POD, counters), finance (revenue recognition, payments, loans, billing, payroll, leasing, executive reports, EDI), and Zoom (mobile apps, payments, banking, document scanning, e-commerce integration, additional languages, and more). Source: Priority Pricing.
How can I get a quote or speak to a sales expert about Priority plans?
You can request a quote or speak to a sales expert for any Priority plan by filling out the contact form on the pricing page: Priority Pricing.
Does Priority offer POS and unified commerce solutions?
Yes, Priority offers POS Software and All-in-one POS & ERP solutions for brick-and-mortar and omnichannel retailers. These solutions include store management, transaction management, promotions, customer data repository, loyalty, gift cards, and more. Source: Priority Pricing.
What features are available in Priority's POS Software?
Priority's POS Software includes POS/store management, privilege & audit, transaction management, promotions, customer data repository, purchasing, employee management, attendance reporting, loyalty, and gift cards. Advanced loyalty, gift cards, and omnichannel CRM are available as add-ons. Source: Priority Pricing.
What features are available in Priority's retail supply chain modules?
Retail supply chain features include inventory management, item catalog, retail reports, shipping engine, order management (add-on), advanced replenishment (add-on), vendor management (add-on), and matrix item catalog for fashion (add-on). Source: Priority Pricing.
What ERP features are included in Priority's solutions?
ERP features include GL and financials, purchasing, office management, executive reports & analytics, revenue recognition, sales (B2B), intelligent workflows (BPM), Priority Mobile, system administration, WMS (add-on), billing (add-on), payments (add-on), fixed assets (add-on), customer service (add-on), and rental (add-on). Source: Priority Pricing.
What hospitality management features does Optima PMS offer?
Optima PMS includes reservation management, front desk operations, housekeeping, reporting, pricing module, financial management, channel management, yield management integration, and access to the Marketplace. Optional modules include customer club, CRM, customer service, POS, event management, spa management, and mobile apps. Source: Priority Pricing.
How do I contact Priority Software for support or sales inquiries?
You can contact Priority Software by filling out the form on the pricing or contact page. A sales or support expert will get back to you. Source: Priority Pricing.
Does Priority Software support eCommerce integrations?
Yes, Priority offers eCommerce add-ons such as headless commerce engine and integrations with Shopify and Magento. Source: Priority Pricing.
Are mobile applications available for Priority Software?
Yes, Priority offers mobile applications for POS, workforce management, and back office operations. Source: Priority Pricing.
What industries does Priority Software serve?
Priority Software serves industries including retail, manufacturing, healthcare, hospitality, construction, agriculture, financial services, electronics, municipalities, nonprofits, and more. Source: Priority Pricing.
Does Priority Software offer solutions for educational institutions?
Yes, Priority Software provides school management platforms designed to manage educational institutions effectively. Source: School Management.
What partnership opportunities does Priority Software offer?
Priority Software offers technology partnerships, AWS partnerships, and a dedicated marketplace for extended solutions. Learn more at Become a Partner.
Features & Capabilities
What core problems does Priority Software solve?
Priority Software addresses poor quality control, lack of data flow, poor inventory management, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source: Customer Pain Points.
What integrations does Priority Software support?
Priority Software supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and specific integrations for hospitality (Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP), Optima Marketplace (SAP, Salto, Sabre, Ryanair, RoomPriceGenie, Roomchecking), and ERP (ODBC, RESTful API, SFTP). Source: Hospitality Marketplace.
Does Priority Software provide an API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications. More details are available at Open API.
Is technical documentation available for Priority Software?
Yes, Priority Software provides technical documentation for its ERP solutions, covering features, industries, and supported products. Access documentation at ERP Documentation.
What makes Priority Software easy to use?
Priority Software is praised for its intuitive interface, user-friendly design, and user-configurability for fields, logic, reports, and workflows. Customers highlight its accessibility and quick learning curve. Source: Customer Feedback.
How does Priority Software perform according to customer reviews?
Priority ERP has a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, effectiveness, and ease of use. Source: Customer Reviews.
What automation capabilities does Priority Software offer?
Priority Software offers built-in workflows, AI recommendations, and automated processes to improve operational efficiency and reduce manual errors. Source: About Priority.
Does Priority Software support no-code customizations?
Yes, Priority Software allows businesses to adjust workflows and layouts without IT support, enabling no-code customizations for apps, portals, workflows, and automation. Source: About Priority.
What analytics and reporting tools does Priority Software provide?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools for actionable insights and informed decision-making. Source: About Priority.
Does Priority Software offer industry-specific features?
Yes, Priority Software offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions meet unique business needs. Source: About Priority.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source: Company context.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source: Company context.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source: Company context.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source: Company context.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source: Company context.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source: Company context.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source: Company context.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source: Company context.
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is designed for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, healthcare, pharmaceuticals, technology, and services. Source: Company context.
What pain points does Priority Software address for retail businesses?
Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, complex order fulfillment, high IT costs, and challenges in synchronizing planning and execution. Source: Retail Pain Points.
What customer success stories are available for Priority Software?
Priority Software has helped Solara Adjustable Patio Covers accelerate workflows, Arkal Automotive implement solutions in the automotive industry, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% growth in order volume, TOA Hotel & Spa improve guest experience, Dunlop Systems increase trust in data accuracy, Global Brands Gallery enhance customer satisfaction, and Cowtown Retail Chain achieve process visibility. See more at Case Studies.
Who are some of Priority Software's customers?
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source: Company context.
Why should a customer choose Priority Software?
Priority Software stands out for integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts and trusted companies. Source: About Priority.
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When was this page last updated?
This page wast last updated on 12/12/2025 .