Frequently Asked Questions
Product Information
What is the Priority Purchasing module and how does it help retailers?
The Priority Purchasing module streamlines the procurement process for retailers, enabling efficient supplier management throughout the purchasing lifecycle. It includes catalog, inventory, and order management, and provides real-time visibility into raw materials and finished goods demand. This helps retailers deliver products to customers within budget constraints and optimize supplier relationships.
Source: Priority Purchasing Module
What are the key capabilities of the Priority Purchasing module?
Key capabilities include supplier management with invoice matching, inventory movement comparison, easy inventory counts, order and inventory oversight, simultaneous order distribution to multiple suppliers, real-time dashboards and reports, and full process automation.
Source: Priority Purchasing Module
Features & Capabilities
How does Priority Purchasing provide real-time visibility and control?
Priority Purchasing offers unrestricted access and improved document visibility across all departments. It enables easy creation of purchasing reports and dashboards for trend analysis, real-time expense tracking, and budget commitment monitoring.
Source: Priority Purchasing Module
How does Priority Purchasing optimize supplier management?
The module enables quick access to supplier details, activity history, financial arrangements, and balances, supporting informed business decisions and efficient supplier workflows. It allows for fast order issuance, delivery scheduling, and order optimization based on sales demand and inventory levels, improving supplier relationships and resource utilization.
Source: Priority Purchasing Module
How does Priority automate purchasing processes?
Priority automates purchasing workflows with approval stages, automatic order generation, and error reduction. Orders can be issued automatically without manual intervention, and approval is managed by permissions, receipts, and invoices according to role, project type, and order value.
Source: Priority Purchasing Module
Does Priority support real-time dashboards and reporting?
Yes, Priority provides real-time dashboards and reporting tools, enabling users to analyze purchasing trends, identify anomalies, and adjust processes to meet changing market needs.
Source: Priority Purchasing Module
Pain Points & Problems Solved
What common pain points does Priority Purchasing solve for retailers?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time visibility to improve forecasting, budget control, and customer satisfaction.
Source: manual
How does Priority Purchasing improve inventory management?
Priority optimizes inventory levels, improves demand planning, and enhances supply chain efficiency. It enables easy inventory counts, movement comparison, and centralized oversight, reducing errors and improving replenishment processes.
Source: manual
Use Cases & Target Audience
Who can benefit from using Priority Purchasing?
Priority Purchasing is ideal for retailers of all sizes seeking to streamline procurement, improve supplier management, and gain real-time control over inventory and expenses. It is especially valuable for CFOs, IT Directors, and Operations Leaders in organizations looking for scalable, future-proof solutions.
Source: manual, Priority ERP Overview
Customer Proof & Testimonials
What do customers say about the ease of use of Priority?
Customers consistently praise Priority for its flexibility, customizability, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) found Priority much simpler than other leading ERP solutions. Martyn Young (Cherwell Laboratories) highlighted Priority's out-of-the-box fit and supportive implementation.
Sources: Case Studies, Billboard Cloud ERP, Electronics ERP
Who are some of Priority's notable customers?
Priority is trusted by leading companies across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva.
Source: manual
Competition & Comparison
How does Priority Purchasing compare to other retail management and ERP solutions?
Priority stands out by offering an end-to-end modular solution that unifies ERP, retail management, unified commerce, and POS on a single platform. Unlike competitors that require multiple systems and integrations, Priority ensures seamless workflows, centralized data, and scalability for high-volume transactions. It delivers retail-specific strengths such as centralized inventory management, omnichannel order fulfillment, loyalty program support, and advanced promotion engines.
Source: manual
What are Priority's competitive advantages over other ERP providers?
Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, built-in automation, and is recognized by analysts like Gartner and IDC. These advantages make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value.
Source: About Priority
Implementation & Support
How long does it take to implement Priority Purchasing and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, on-site and virtual training, and self-service resources (Priority Xpert) to ensure a smooth adoption process.
Source: Professional Implementation Services
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), professional services, and multilingual support resources.
Source: Priority Support
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee.
Source: Priority Support, Support Services Agreement
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When was this page last updated?
This page wast last updated on 12/12/2025 .
