Frequently Asked Questions
Product Information & Capabilities
What is Priority's self-service kiosk solution?
Priority's self-service kiosk is a digital terminal that enables customers to complete transactions independently. It provides a fast, convenient, and efficient way for customers to scan and pay for their purchases, improving the overall shopping experience and reducing wait times in stores. Source
What key features do Priority self-service kiosks offer?
Priority self-service kiosks offer full omnichannel support, allowing customers to shop and pay through any channel or platform. They support multiple payment options, including digital wallets, credit cards, and gift cards. The kiosks can display promotions and advertisements when not in use, connect to peripheral devices like printers and smart card readers, and include RFID technology for fashion retailers to prevent unnecessary theft alerts during payment. Source
How do Priority self-service kiosks integrate with other retail systems?
Priority self-service kiosks provide full connectivity to peripheral equipment such as printers, scanners, and smart card readers, ensuring a reliable and comprehensive payment system. They also offer seamless integration with other retail management modules, supporting smooth operations and unified customer experiences across channels. Source
What payment options are supported by Priority self-service kiosks?
Priority self-service kiosks support a wide range of payment options, including digital wallets, credit cards, and gift cards (coupons, vouchers), catering to diverse customer preferences. Source
How do Priority self-service kiosks enhance security for transactions?
Priority self-service kiosks include advanced security features. For fashion retailers, RFID technology prevents unnecessary theft alerts during payment, ensuring a smooth and secure checkout experience for both customers and businesses. Source
Use Cases & Business Impact
What business benefits do Priority self-service kiosks deliver?
Priority self-service kiosks help reduce labor costs, streamline store operations, and minimize congestion. They accelerate the checkout process, shorten wait times, and improve customer satisfaction, resulting in a more enjoyable shopping experience and increased store efficiency. Source
How do Priority self-service kiosks improve the retail environment?
By offering a fast and efficient way for customers to scan and pay for their purchases, Priority self-service kiosks reduce store congestion, minimize wait times, and lower labor costs. This leads to a more convenient and satisfying payment experience for customers. Source
How do Priority self-service kiosks support business marketing efforts?
Priority self-service kiosks utilize their screens to display promotions and advertisements when not actively in use, maximizing marketing opportunities and allowing businesses to showcase products, services, or special offers to in-store customers. Source
What problems do Priority self-service kiosks solve for retailers?
Priority self-service kiosks address common retail pain points such as long checkout lines, high labor costs, inefficient workflows, and poor customer satisfaction. They automate payment processes, reduce manual intervention, and provide real-time data for better decision-making. Source
Features & Competitive Advantages
How does Priority Retail Management outperform ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
Unlike generic ERP providers, Priority Retail Management delivers a comprehensive suite tailored for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform. This eliminates the need for costly integrations and ensures seamless operations across the retail chain. Source
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
While these providers focus on retail management and POS, they lack full enterprise management functionality and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating operational complexity and risk. Source
What makes Priority's retail solutions unique compared to competitors?
Priority's retail solutions stand out due to their modular, all-in-one architecture, centralized data repository, cloud-based scalability, no-code customizations, advanced analytics, and industry-specific features. These capabilities ensure seamless workflows, consistent data, and adaptability for growing businesses. Source
Implementation & Support
How long does it take to implement Priority solutions?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, including configuration, data migration, and training, to ensure a smooth rollout. Source
What support is available after purchasing Priority solutions?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, and self-service tools). Multilingual support resources and professional services are also available. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, while on-premises customers manage their own upgrades. Experienced personnel offer fault remediation and extended support is available for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading brands across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Target Audience & Use Cases
Who can benefit from Priority's retail management and self-service kiosk solutions?
Priority's solutions are ideal for retailers seeking to modernize their checkout experience, reduce labor costs, and improve customer satisfaction. They are especially suited for businesses in fashion, electronics, convenience stores, cosmetics, sporting goods, and more. Source
What roles and companies are Priority solutions designed for?
Priority ERP is designed for CFOs, IT Directors, and Operations Leaders in organizations seeking reliable, scalable ERP systems that avoid extensive customization and risks associated with end-of-life software. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .