Frequently Asked Questions

Features & Capabilities

What features does Priority offer?

Priority provides a modular, all-in-one solution with features including no-code customizations, advanced analytics with hundreds of pre-defined reports, built-in automation and AI recommendations, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. The platform also offers centralized data repositories, ensuring a single source of truth across departments. Learn more.

Does Priority support no-code customizations?

Yes, Priority enables businesses to easily adjust field names, screen layouts, and workflows without IT support. This flexibility allows rapid adaptation to changing business needs and reduces reliance on technical resources.

How does Priority handle automation and analytics?

Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. Its advanced analytics provide actionable insights through hundreds of pre-defined reports and no-code reporting tools, supporting better decision-making across the organization.

What industry-specific features does Priority offer?

Priority delivers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include centralized inventory management, omnichannel order fulfillment, loyalty program management, and advanced promotion engines, ensuring solutions are designed for unique business needs.

Use Cases & Benefits

Who can benefit from Priority?

Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and the risks of end-of-life software. It is especially suited for businesses aiming to streamline operations, improve efficiency, and support future growth. Learn more.

What business impact can customers expect from using Priority?

Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's integration simplicity, automation, and advanced analytics help businesses achieve measurable improvements in productivity and customer satisfaction. Learn more.

Pain Points & Problem Solving

What problems does Priority solve?

Priority addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and industry-specific solutions to overcome these challenges.

How does Priority help with integration complexity and fragmented data?

Priority offers a modular, all-in-one solution that eliminates the need for complex integrations. Its centralized data repositories ensure a single source of truth, reducing synchronization challenges and ensuring consistent, accurate information across departments.

Competition & Comparison

How does Priority compare to other ERP solutions?

Priority stands out with its integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike many competitors, Priority offers a single platform with centralized data, flexible cloud-based deployment, and is recognized by analysts like Gartner and IDC. It is trusted by leading companies such as Toyota, Flex, and Teva. Learn more.

Why choose Priority over competitors?

Priority offers a modular, all-in-one solution that avoids complex integrations, maintains a single source of truth, supports cloud-based scalability, enables no-code customizations, and provides advanced analytics and automation. It is recognized by industry analysts and trusted by major brands, making it a preferred choice for efficiency, adaptability, and long-term value. Learn more.

What are Priority's competitive advantages for different user segments?

For CIOs, Priority offers integration simplicity and real-time data flow. CFOs benefit from cost reduction, advanced analytics, and scalability. Operations leaders gain operational efficiency, centralized inventory management, and optimized order fulfillment. All segments benefit from no-code customizations, advanced analytics, and cloud scalability. Learn more.

Implementation & Onboarding

How long does it take to implement Priority?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, including configuration, data migration, and training, to ensure a smooth onboarding process. Learn more.

How easy is it to get started with Priority?

Priority makes onboarding easy with professional services for configuration, data migration, and training. Customers also have access to on-site and virtual training, as well as self-service resources like Priority Xpert, which includes a knowledge base and video tutorials.

Support & Maintenance

What customer service and support does Priority offer after purchase?

Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, and customizations. Customers have access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. Learn more.

How does Priority handle maintenance, upgrades, and troubleshooting?

Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested in a temporary environment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions available for a fee. Learn more.

Customer Proof & Testimonials

What feedback have customers given about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Read more testimonials.

Who are some of Priority's customers?

Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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