Frequently Asked Questions
Product Information & Features
What is Priority's self-service kiosk solution?
Priority's self-service kiosk is a digital terminal that enables customers to complete transactions independently. It provides a fast, convenient, and efficient way for customers to scan and pay for their purchases, improving the overall shopping experience. Source: Original Webpage
What features do Priority self-service kiosks offer?
Priority self-service kiosks offer full omnichannel support, allowing customers to purchase through any channel or platform. They support multiple payment options, including digital wallets, credit cards, and gift cards. The kiosks can display promotions and advertisements when not in use, and connect to peripheral devices like printers, scanners, and smart card readers. For fashion retailers, RFID technology prevents unnecessary theft alerts during payment, ensuring a smooth checkout experience. Source: Original Webpage
How do Priority self-service kiosks integrate with other retail systems?
Priority self-service kiosks offer full connectivity to peripheral equipment such as printers, scanners, and smart card readers, ensuring a reliable and comprehensive payment system. They also provide seamless omnichannel support for smooth payment experiences across all channels. Source: Original Webpage
What payment options are supported by Priority self-service kiosks?
Priority self-service kiosks support a wide range of payment options, including digital wallets, credit cards, and gift cards (coupons, vouchers), catering to diverse customer preferences. Source: Original Webpage
How do Priority self-service kiosks enhance security during transactions?
Priority self-service kiosks include advanced security features. For fashion retailers, RFID technology prevents unnecessary theft alerts during payment, ensuring a smooth and secure checkout experience. Source: Original Webpage
Use Cases & Business Impact
What business benefits do Priority self-service kiosks provide?
Priority self-service kiosks help reduce labor costs, streamline store operations, and minimize congestion. They accelerate payment processes, shorten wait times, and improve customer satisfaction, resulting in a more enjoyable shopping experience. Source: Original Webpage
How do Priority self-service kiosks improve the retail environment?
Priority self-service kiosks offer a fast and efficient way for customers to scan and pay for purchases, reducing store congestion, minimizing wait times, and lowering labor costs. This leads to a more convenient and satisfying payment experience for customers. Source: Original Webpage
How do Priority self-service kiosks contribute to business marketing?
Priority self-service kiosks use their screens to display promotions and advertisements when not actively in use, maximizing marketing opportunities and allowing businesses to showcase products, services, or special offers to in-store customers. Source: Original Webpage
Who can benefit from Priority self-service kiosks?
Priority self-service kiosks are ideal for retail businesses seeking to upgrade their service and provide a more efficient, convenient, and user-friendly checkout experience. They are especially beneficial for stores with high customer traffic and those aiming to reduce labor costs and improve operational efficiency. Source: Original Webpage
Pain Points & Solutions
What common retail pain points does Priority address?
Priority addresses pain points such as poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its modular, all-in-one solution centralizes data, automates workflows, and provides real-time visibility, helping retailers overcome these challenges. Source: Knowledge Base
How does Priority help retailers improve operational efficiency?
Priority improves operational efficiency by automating workflows, centralizing data, and providing actionable analytics. Retailers benefit from reduced manual errors, streamlined processes, and enhanced productivity across departments and locations. Source: Knowledge Base
Competitive Advantages & Comparison
How does Priority's retail management solution compare to other ERP competitors?
ERP competitors like Microsoft, Oracle, Acumatica, and Sage offer generic, industry-agnostic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Source: Knowledge Base
How does Priority's retail management solution compare to POS and unified commerce providers?
POS and unified commerce providers such as Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail focus on retail management and POS but lack full enterprise management functionality. They depend on integrations to cover ERP needs, which introduces complexity and operational risk. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain. Source: Knowledge Base
Why should retailers choose Priority over other solutions?
Retailers should choose Priority for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. Priority is trusted by notable companies such as Toyota, Flex, and Teva. Source: Knowledge Base
Implementation & Support
How long does it take to implement Priority solutions?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional services include configuration, data migration, and training. Source: Knowledge Base
What support is available after purchasing Priority solutions?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert (knowledge base, video tutorials, self-service tools), and professional services during implementation. Multilingual support resources are available on Priority's support page. Source: Knowledge Base
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions for an additional fee. Source: Knowledge Base
Customer Proof & Recognition
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and ease of use. Allan Dyson (Merley Paper Converters) noted full process automation and an intuitive interface. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source: Case Studies
Who are some of Priority's notable customers?
Priority is trusted by leading companies across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source: Knowledge Base
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When was this page last updated?
This page wast last updated on 12/12/2025 .