Frequently Asked Questions
Product Information & Use Cases
What is Priority ERP and how did Naot benefit from implementing it?
Priority ERP is a centralized management system that streamlines operations across production, logistics, finance, and sales. Naot, a leading footwear manufacturer and retailer, implemented Priority ERP to unify its disparate management systems, resulting in improved coordination between departments, reduced costs, better decision-making, and business growth. The solution replaced complex interfaces between legacy systems and enabled efficient, real-time reporting and analytics. Read the full Naot customer story (July 2023).
Which Priority modules did Naot implement?
Naot implemented several Priority modules, including POS (Point of Sale), OneCore (for e-commerce), Sales View Mobile app, Head Office, and the logistics module for supply chain management. These modules enabled Naot to optimize retail operations, unify data, and improve both in-store and online customer experiences. Source: Naot Customer Success Story.
What industries does Priority ERP support?
Priority ERP supports a wide range of industries, including retail, manufacturing, healthcare, hospitality, construction, agriculture, logistics, financial services, and more. The system offers industry-specific modules and features tailored to the unique needs of each sector. Source: Priority ERP Overview.
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP offers integration simplicity (modular, all-in-one solution), no-code customizations, advanced analytics with hundreds of pre-defined reports, automation (built-in workflows and AI recommendations), scalability (cloud-based platform), and industry-specific functionalities. These features enable businesses to streamline operations, improve decision-making, and adapt quickly to changing needs. Source: About Priority.
How does Priority ERP improve operational efficiency?
Priority ERP centralizes data, automates workflows, and eliminates manual processes, resulting in more efficient operations, reduced errors, and better resource utilization. For Naot, this led to improved production, logistics, and financial management, as well as enhanced customer experience and faster order fulfillment. Source: Naot Customer Success Story.
Does Priority ERP support real-time reporting and analytics?
Yes, Priority ERP provides real-time reporting and analytics, enabling businesses to access accurate, up-to-date information for strategic decision-making. Naot benefited from real-time data visibility, which improved coordination and allowed for better cost control and business growth. Source: Naot Customer Success Story.
Pain Points & Solutions
What core business problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, inefficient inventory management, reliance on outdated systems, manual processes, fragmented data, and complex order fulfillment. It centralizes operations, automates workflows, and provides a single source of truth, helping businesses like Naot overcome operational inefficiencies and drive growth. Source: About Priority.
How does Priority ERP help with integration complexity?
Priority ERP offers a modular, all-in-one solution that eliminates the need for complex integrations between multiple systems. This ensures seamless workflows across departments and reduces operational risk. Naot replaced several legacy systems with Priority ERP, simplifying its IT landscape and improving efficiency. Source: Naot Customer Success Story.
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows or multi-site setups typically take 1-6 months. Priority provides professional services, including configuration, data migration, and training, as well as self-service resources like Priority Xpert. Naot reported a fast and simple implementation process. Source: Professional Implementation Services.
What support and maintenance does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Professional services are available for configuration and training, and multilingual support resources are offered. Source: Priority Support.
How does Priority ERP handle upgrades and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Source: Priority Support.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). Source: Priority ERP Overview.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source: manual.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. Source: manual.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. Source: manual.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and a long learning curve. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source: manual.
Customer Proof & Testimonials
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source: Customer Case Studies.
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. Source: manual.
Business Impact & Benefits
What business impact can customers expect from Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Naot experienced better coordination, cost control, and business growth after implementing Priority ERP. Source: About Priority.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
