Frequently Asked Questions
Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. These solutions help organizations streamline operations, gain real-time insights, and grow efficiently. Learn more.
What is Priority Zoom?
Priority Zoom is a cloud-based ERP solution designed for small and growing businesses. It provides essential business management tools, including digital banking integrations, mobile management, and automated accounting processes. Learn more about Priority Zoom.
What complementary solutions are available for Priority Zoom?
Complementary solutions for Priority Zoom include advanced payment and clearing solutions, digital banking integrations with Bank Leumi and Bank Hapoalim, Priority Mobile for real-time business management, and DOKKA for automated accounting processes. These can be added to enhance your Priority Zoom system. See all options.
What industries does Priority Software serve?
Priority Software serves a wide range of industries, including retail, manufacturing, healthcare, pharmaceuticals, hospitality, construction, agriculture, logistics, technology, and education. Solutions are tailored to meet the unique needs of each sector. Explore industry solutions.
What is Priority Market?
Priority Market is a dedicated marketplace for extended solutions and add-ons that integrate with Priority Software products. It offers a catalog of complementary tools to enhance your system's capabilities. Visit Priority Market.
Features & Capabilities
What are the main features of Priority Zoom?
Priority Zoom offers digital banking integration, mobile business management, automated accounting (with DOKKA), payment and clearing solutions, and real-time data updates. These features help businesses manage operations efficiently from anywhere.
Does Priority Software support mobile business management?
Yes, Priority Mobile enables users to manage their business from anywhere and update data in real time, ensuring flexibility and responsiveness for business owners and managers.
What integrations does Priority Software offer?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, and SFTP file integration. Integrations include hospitality (Webhotelier, Ving Card, Verifone, SAP), retail, and ERP systems, supporting seamless connectivity with third-party tools. See integration options.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, allowing businesses to customize and extend their systems. Learn more about the Open API.
Is technical documentation available for Priority Software products?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product details. Access the documentation.
What automation capabilities does Priority Software provide?
Priority Software includes built-in workflows, AI recommendations, and automation tools to streamline operations, reduce manual errors, and improve efficiency across departments.
Can Priority Software be customized without coding?
Yes, Priority Software supports no-code customizations, allowing businesses to adjust workflows, field names, and layouts without IT support, making it highly adaptable to changing needs.
What analytics and reporting tools are available in Priority Software?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and informed decision-making for businesses of all sizes.
Use Cases & Benefits
Who can benefit from using Priority Zoom?
Priority Zoom is ideal for small and growing businesses seeking a cloud-based ERP solution with digital banking, mobile management, and automated accounting. It is suitable for companies looking to streamline operations and scale efficiently.
What problems does Priority Software solve for businesses?
Priority Software addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time insights for better decision-making.
How does Priority Software help retail businesses?
Priority Software provides retail management solutions with real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty programs, and advanced promotion engines. It supports multi-location and high-volume retail environments. Learn more about retail solutions.
How does Priority Software support hospitality businesses?
Priority Software offers an all-in-one Property Management System (PMS) for hotels, covering guest management, operations, and integrations with digital access, payments, and booking engines. It streamlines workflows and enhances guest experiences. Explore hospitality solutions.
How does Priority Software help educational institutions?
Priority Software provides school management platforms for effective administration, including student and parent feedback, teacher management, and operational tools tailored for educational organizations. Learn more about school management.
What are some real-world success stories with Priority Software?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved improved workflows, growth, and operational efficiency using Priority solutions. Read case studies.
What feedback do customers give about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and the ability for employees to manage tasks without heavy IT reliance. Priority ERP holds a 4.1/5 rating on G2. See customer feedback.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews can require significant training and has limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and flexible, reliable payment processing.
How does Priority Optima compare to Protel?
Protel has a steep learning curve and limited native integrations. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations with transparent pricing.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations.
Technical Requirements & Support
What technical support and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. This includes training, support, and ongoing assistance. Learn more about implementation services.
How can I get help or support for Priority Software products?
You can access support through the Priority Software support portal, which offers resources, documentation, and direct assistance. Visit the support portal.
Where can I find recorded webinars and training for Priority Software?
Recorded webinars and training sessions are available in the resources section of the Priority Software website. These cover product features, industry trends, and expert insights. Watch webinars.
How do I book a demo for Priority Software solutions?
You can schedule a demo for Priority Software solutions directly through the website. Book a demo here.
What partnership opportunities are available with Priority Software?
Priority Software offers technology partnerships, AWS partnerships, and a partner community to help businesses extend their reach and capabilities. Learn about partnerships.
Pricing & Plans
Where can I find information about Priority Software pricing and plans?
Information about Priority Software's pricing and available plans can be found on the official pricing page. View pricing and plans.
Are there flexible contract options for Priority Software solutions?
Yes, Priority Software offers flexible quarterly commitments with no lock-in contracts, allowing businesses to adapt their usage as needed.
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When was this page last updated?
This page wast last updated on 12/12/2025 .