Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it offer?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms for organizations of all sizes and industries. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, services, hospitality, education, construction, agriculture, and more. Its solutions are tailored to meet the unique needs of each sector. See all industries.

Who are some of Priority Software's customers?

Priority Software is trusted by leading brands such as Toyota, Flex, Teva, GSK, Adidas, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Outbrain, and many more. See case studies.

What are the main solutions offered by Priority Software?

Priority Software offers comprehensive ERP systems, retail management solutions (including POS and unified commerce), hospitality management (Optima PMS, CRM, POS), and school management platforms. It also provides professional implementation services, a marketplace for extended solutions, and partnership opportunities. Explore ERP.

How can I watch an overview of Priority ERP?

You can watch an on-demand webinar that provides a comprehensive overview of Priority ERP here.

Features & Capabilities

What core features does Priority ERP provide?

Priority ERP offers a full suite of modules, including financial management, supply chain management, warehouse management (WMS), CRM and sales, project management, HR, payroll, business intelligence, mobile ERP, and more. It also includes cross-system tools like email synchronization, integration with Apple, Google, and Microsoft Office, powerful search, and user-friendly document design. See all modules.

Does Priority Software support no-code customization?

Yes, Priority allows businesses to adjust field names, screen layouts, and workflows without IT support, enabling rapid adaptation to changing business needs. Learn more.

What analytics and reporting tools are available in Priority?

Priority provides hundreds of pre-defined reports, no-code reporting tools, and advanced analytics for actionable business insights. These tools help organizations make informed decisions quickly. See business intelligence.

Does Priority Software offer mobile ERP solutions?

Yes, Priority offers mobile ERP applications, including field service and field sales apps, mobile back office, and mobile POS, enabling real-time access and management from anywhere. Explore mobile ERP.

What integration options does Priority Software provide?

Priority supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, ODBC drivers, RESTful API, and SFTP file integration. It integrates with leading platforms such as SAP, Webhotelier, Verifone, SiteMinder, and more. See integrations.

Does Priority Software provide an open API?

Yes, Priority Software offers an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. API documentation.

Is technical documentation available for Priority ERP?

Yes, Priority provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is ideal for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, technology, hospitality, and education. Its solutions are designed for both SMBs and large enterprises. Learn more.

What business challenges does Priority Software solve?

Priority addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. See more.

How does Priority Software help with operational efficiency?

Priority automates workflows, centralizes data, and provides real-time insights, reducing manual errors and freeing employees to focus on higher-value tasks. This leads to improved resource utilization and increased revenue.

How does Priority Software support business growth and agility?

Priority's cloud-based, modular architecture enables businesses to scale easily, adapt to market changes, and innovate continuously without the burden of complex integrations or IT overhead.

How does Priority Software improve customer experience?

Priority centralizes customer data, supports loyalty programs, and offers advanced promotion engines, ensuring consistent and personalized experiences across all channels.

Customer Success & Proof

What feedback do customers give about Priority Software's ease of use?

Customers consistently praise Priority for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT, and Tomer Lebel (Cyberint) found Priority much easier to operate than other ERP solutions. Priority ERP holds a 4.1/5 rating on G2. See testimonials.

Can you share specific customer success stories?

Yes. For example, Solara Adjustable Patio Covers improved project turnaround times, Dejavoo grew without increasing headcount, Nautilus Designs saw a 30% growth in order volume, and TOA Hotel & Spa enhanced guest experience with Priority Optima. Read more case studies.

What performance metrics or recognition has Priority Software received?

Priority ERP is rated 4.1/5 on G2, is consistently featured in Gartner Magic Quadrant and IDC MarketScape, and was ranked #1 by TEC in 2025. Customers highlight its efficiency, configurability, and ease of use. See recognition.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2).

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports true multi-company operations, and maintains the same platform without forced migrations.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption.

How does Priority Retail Management compare to other ERP and POS providers?

Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competing solutions often lack specialized retail features or require complex integrations.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and a broad Marketplace for integrations.

Technical Requirements & Support

What technical requirements are needed to use Priority ERP?

Priority ERP is a cloud-based platform, accessible from any desktop or mobile device. It supports integration with leading business tools and offers open APIs for custom extensions. See technical details.

Does Priority Software offer professional implementation services?

Yes, Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.

How can I get support for Priority Software products?

Support is available through the Priority website, including a dedicated support portal, documentation, and customer service. Get support.

Is there a marketplace for extended solutions?

Yes, Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance your Priority system. Visit Priority Market.

Does Priority Software offer partnership opportunities?

Yes, Priority offers technology partnerships, AWS partnerships, and a partner network to help businesses extend their reach and capabilities. Learn about partnerships.

Pricing & Plans

Where can I find information about Priority Software's pricing and plans?

Details about Priority Software's packages and pricing are available on the official website. See pricing.

Does Priority Software require long-term contracts?

No, Priority offers flexible quarterly commitments and does not enforce lock-in contracts, allowing customers to adapt as their needs change.

Product Information & Resources

Where can I find additional resources about Priority Software?

You can access webinars, articles, brochures, videos, and FAQs on the Priority Software resources page. Explore resources.

How can I schedule a demo of Priority Software?

You can book a demo directly through the Priority Software website. Book a demo.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

On-Demand Webinar

Priority ERP – סקירה כללית

כיום, הדינמיקה התחרותית וקצב השינויים כל כך מהירים שרוב החברות אינן יודעות מה יהיה המודל העסקי שלהן ב- 2-3 השנים הבאות. Priority ERP נועדה לשלב אפשרויות לצמיחה וגמישות עסקית, כך שניתן יהיה לשנות את העסק שלכם כראות עיניכם.

Priority מציעה מגוון שלם של מודולים, פונקציונליות ופיצ'רים לשליטה וניהול של הארגון כולו, מדלפק הקבלה והכספים עד לחנויות והמחסנים. כל זאת עם כלים חוצי מערכות חזקים, כגון סנכרון דואר אלקטרוני, אינטגרציה עם הכלים של אפל, גוגל ומיקרוסופט אופיס, כלי חיפוש רבי עוצמה ועיצוב מסמכים ידידותי למשתמש, המתואמים עם אנליטיקה ותובנות מתקדמות.
הפונקציונליות של Priority מכסה את כל מרכיבי הליבה של ERP, הכל באמצעות פלטפורמה מודרנית עם יכולות פונקציונליות רוחביות, כגון BPM גרפי, מחולל אפליקציות מובייל, API פתוחים, Web SDK ועוד.

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