Frequently Asked Questions
Product Information & Use Cases
What is Priority ERP and how does it help companies like Simplivia?
Priority ERP is an enterprise resource planning solution designed to streamline financial management, inventory control, procurement, and quality assurance processes. For companies like Simplivia, which manufactures medical devices and protective equipment, Priority ERP enabled rapid IT infrastructure deployment, unified business operations, and supported growth during major expansion. The system provided fast, easy, and efficient management and reporting, real-time data access, and compliance with strict documentation and tracking standards. Source
What industries does Priority ERP support?
Priority ERP offers tailored functionalities for industries such as manufacturing, medical devices, healthcare, retail, hospitality, construction, agriculture, logistics, and more. This ensures that businesses receive solutions designed for their unique operational needs. Source
Who is the target audience for Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and the risks of legacy software. It is especially suited for businesses aiming to streamline operations and improve efficiency. Source
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP provides integration simplicity, no-code customizations, advanced analytics, industry-specific modules, automation, and cloud-based scalability. These features enable seamless workflows, easy adjustments without IT support, actionable insights, tailored solutions for various industries, and efficient operations that grow with your business. Source
Does Priority ERP support rapid implementation and easy adoption?
Yes. Priority ERP can be deployed within a few weeks for industry-specific off-the-shelf solutions. More complex implementations, such as tailored workflows or multi-site setups, typically take 1-6 months. Priority offers professional services, data migration, on-site and virtual training, and self-service resources to ensure a smooth and effective adoption process. Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers manage their own updates. Priority offers troubleshooting, system optimization, and extended support for older versions (for a fee). Customers also have access to Priority Xpert for self-service support. Source
Pain Points & Business Impact
What core problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, inventory inaccuracies, outdated legacy systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and end-to-end order management to drive efficiency and growth. Source
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP delivers measurable ROI by streamlining processes, automating tasks, and providing actionable analytics. Source
Customer Proof & Testimonials
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some notable customers using Priority solutions?
Priority is trusted by leading organizations such as Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. Source
What results did Simplivia achieve with Priority ERP?
Simplivia achieved faster, easier, and more efficient management and reporting processes. The ERP was rapidly implemented in a subsidiary, enabling unified business operations, transparent communication between companies, and real-time data access. The company now benefits from improved financial management, inventory control, procurement, maintenance, manufacturing, and quality assurance. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Support & Implementation
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services cover configuration, data migration, and training. Multilingual support resources are available online. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
