Frequently Asked Questions
Product Information
What is Priority Software and what solutions does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving businesses of all sizes and industries. For more details, visit Priority Software website and the Company Profile.
What industries does Priority Software serve?
Priority Software serves a wide range of industries including manufacturing, retail, hospitality, healthcare, pharmaceuticals, technology, and education. Its solutions are tailored to meet the specific needs of each industry. Source: Priority Software
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions, hospitality management platforms (Optima PMS, CRM, POS), and school management systems. It also provides professional and implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. Source: Priority Software
What deployment options are available for Priority ERP?
Priority ERP can be deployed in public cloud, private cloud, or on-premises environments. Cloud deployments are supported by SOC 1 Type II and ISO 27001 certifications. Source: Priority ERP
Does Priority Software provide technical documentation?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Documentation is available at Priority's ERP documentation page.
Features & Capabilities
What are the key features of Priority ERP for manufacturing?
Priority ERP for manufacturing includes multi-level BOMs, routings with setup/run/work definitions, work center scheduling, finite/infinite capacity planning, MPS/MRP with exception alerts, subcontracting, serial/batch management, QA/QC with COA, EDI, embedded business intelligence, REST APIs for PLM/MES, multi-company and multi-currency support. Source: Original Webpage
Does Priority Software support no-code customizations?
Yes, Priority Software allows businesses to adjust workflows, layouts, and field names without IT support, enabling rapid adaptation to changing needs. Source: About Priority
What analytics and reporting capabilities does Priority ERP offer?
Priority ERP provides hundreds of pre-defined reports, no-code reporting tools, and embedded business intelligence for actionable insights and decision-making. Source: About Priority
Does Priority Software offer an open API for integrations?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored operational workflows. More details at Priority's Open API page.
What integrations are available for Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with vendors such as SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, and more. For hospitality, Optima Marketplace includes integrations with Salto, Sabre, Ryanair, RoomPriceGenie, and others. Source: Hospitality Marketplace
Competition & Comparison
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2028. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source: Original Webpage
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source: Original Webpage
How does Priority ERP compare to Infor?
Infor CSI/LN targets complex manufacturing with advanced scheduling and project management. Priority ERP is designed for small to mid-sized manufacturers needing flexibility, ease of use, and lower total cost of ownership. Source: Original Webpage
How does Priority ERP compare to Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source: Original Webpage
How does Priority ERP compare to Epicor Kinetic?
Epicor Kinetic combines ERP and MES for mid-sized manufacturers but has a steep learning curve and complex reporting. Priority ERP offers intuitive configuration, ease of use, and flexible deployment options. Source: Original Webpage
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source: Original Webpage
How does Priority ERP compare to IFS Cloud?
IFS Cloud unifies ERP, EAM, and FSM for asset-intensive, project-driven environments. Priority ERP is ideal for manufacturers seeking flexible, cost-effective ERP with robust manufacturing and multi-site planning capabilities. Source: Original Webpage
How does Priority ERP compare to QAD?
QAD focuses on automotive, life sciences, and global manufacturing with strong regulatory compliance. Priority ERP offers flexibility, ease of use, and lower total cost for small to mid-sized manufacturers needing multi-site planning and compliance. Source: Original Webpage
Use Cases & Benefits
Who can benefit from Priority ERP?
Priority ERP is ideal for small to mid-sized manufacturers, retailers, hospitality businesses, and educational institutions needing flexible, scalable, and industry-specific solutions. Source: Original Webpage & Knowledge Base
What problems does Priority ERP solve for manufacturers?
Priority ERP solves poor quality control, lack of data flow, poor inventory management, manual processes, fragmented data, and operational inefficiencies. It provides real-time traceability, centralized data, automation, and advanced planning tools. Source: Knowledge Base
How does Priority ERP help with regulatory compliance?
Priority ERP supports compliance with ISO/IEC 27001, SOC 1 Type II, FDA, GDPR, SOX, and industry-specific regulations, ensuring secure and auditable operations. Source: Original Webpage & Knowledge Base
What customer pain points does Priority Software address?
Priority Software addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, high IT costs, and manual processes. It centralizes management, automates workflows, and provides real-time data. Source: Knowledge Base
What roles and companies are best suited for Priority Software?
Priority Software is suited for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, technology firms, and educational institutions. Source: Knowledge Base
Can you share specific customer success stories using Priority Software?
Yes, examples include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved operations), Dunlop Systems (increased data accuracy), and Global Brands Gallery (enhanced customer retention). Full case studies are available at Priority's case studies page.
Who are some of Priority Software's customers?
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source: Knowledge Base
Product Performance & Customer Feedback
How do customers rate Priority ERP's ease of use?
Priority ERP is consistently praised for its user-friendly design and intuitive interface. It has a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, configurability, and effectiveness. Source: Customer Feedback
What feedback have customers given about Priority Software's performance?
Customers have noted improved management and operations, user-configurability, and efficiency. Testimonials highlight ease of use, quick support, and satisfaction with the software. Source: Merley Case Study
What industry recognition has Priority Software received?
Priority Software has been recognized by Gartner (Magic Quadrant for Cloud ERP for Product-Centric Enterprises 2025), IDC (MarketScape for SaaS & Cloud ERP 2025), and ranked #1 by TEC for ERP solutions for SMBs in 2025. Source: Original Webpage
What certifications does Priority Cloud ERP hold?
Priority Cloud ERP holds ISO/IEC 27001 and SOC 1 Type II certifications, supporting regulatory audits for manufacturing and customer requirements. Source: Original Webpage
Support & Implementation
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Details are available at Professional Services.
What partnership opportunities are available with Priority Software?
Priority Software offers technology partnerships, AWS partnerships, and a marketplace for extended solutions. More information is available at Become a Partner.
How does Priority Software support integration with AWS?
Priority Software leverages AWS's global network for dynamic resource allocation and optimized system performance. Source: AWS Partner
Where can I find more resources and articles about Priority Software?
Additional resources, articles, webinars, and case studies are available at Priority Software Resources.
Technical Requirements
What database and operating system options are available for Priority ERP?
Priority ERP offers flexibility in choosing database and operating system for both cloud and on-premises deployments. Source: Original Webpage
Does Priority ERP support multi-company and multi-currency operations?
Yes, Priority ERP supports multi-company and multi-currency operations, enabling automatic inter-company processes and global financial management. Source: Original Webpage
What security standards does Priority ERP comply with?
Priority ERP complies with ISO/IEC 27001 and SOC 1 Type II security standards for cloud deployments, ensuring secure and auditable operations. Source: Original Webpage
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When was this page last updated?
This page wast last updated on 12/12/2025 .