Frequently Asked Questions
Product Information & Overview
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. Solutions are tailored for industries and organizations of all sizes, providing real-time access to business data and insights from any device. Learn more.
What is the Rental Module in Priority Software?
The Rental Module provides tools for managing and controlling the equipment rental process, including tracking, real-time analytics, business insights, inventory management, shipments, returns, and automatic invoice generation based on rental periods. It also supports recurring billing via credit card or bank. Learn more.
Which industries does Priority Software serve?
Priority Software serves a wide range of industries including retail, manufacturing, healthcare, pharmaceuticals, technology, hospitality, education, construction, agriculture, logistics, and more. Solutions are tailored to the unique needs of each sector. See all industries.
What types of companies use Priority Software?
Priority Software is used by global enterprises, mid-sized companies, and small businesses. Notable customers include Toyota, Flex, Teva, Ace Hardware, Adidas, and ALDO, among others. See case studies.
What are the main modules available in Priority ERP?
Priority ERP offers modules for accounting, business intelligence, CRM and sales, equipment rental, human resources, financial management, mobile ERP, project management, supply chain management, warehouse management (WMS), portal generation, payroll, payment solutions, localizations, tax regulation, and time & attendance. Explore modules.
Features & Capabilities
What features does the Rental Module provide?
The Rental Module enables automatic tracking of inventory availability, generating price quotes, opening invoices, managing shipments and returns, and automating recurring billing and invoicing based on rental periods. It also provides real-time business insights and analytics. Learn more.
Does Priority Software support automation and analytics?
Yes, Priority Software includes built-in automation for workflows, recurring billing, and reporting. It offers hundreds of pre-defined reports, real-time analytics, and no-code reporting tools for actionable business insights. See more.
Can I customize Priority Software without coding?
Yes, Priority Software allows businesses to adjust field names, screen layouts, and workflows without IT support or coding, making it highly adaptable to changing business needs. Learn more.
Does Priority Software offer mobile solutions?
Yes, Priority Software provides mobile ERP applications, including field service and field sales apps, enabling users to manage operations and access data on the go. Explore mobile ERP.
What integration options are available with Priority Software?
Priority Software offers over 150 plug & play connectors, open APIs, ODBC drivers, SFTP file integration, and embedded integrations. It supports integration with leading hospitality, ERP, and payment platforms. See integration options.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. Learn more.
Is technical documentation available for Priority Software?
Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation.
Use Cases & Benefits
Who can benefit from the Rental Module?
Businesses that rent equipment and need to manage inventory, track rentals, automate billing, and gain real-time insights benefit from the Rental Module. It is suitable for companies in logistics, construction, events, and more.
What problems does Priority Software solve for its customers?
Priority Software addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides real-time insights for better decision-making. Learn more.
What are common pain points Priority Software helps resolve?
Priority Software helps resolve issues such as disconnected systems, complex order fulfillment, high IT costs, poor inventory management, and reliance on outdated tools like Excel. It provides centralized management, automation, and industry-specific solutions.
How does Priority Software improve operational efficiency?
Priority Software improves operational efficiency through automation of workflows, real-time data visibility, centralized reporting, and user-friendly interfaces that reduce manual work and errors.
How does Priority Software help with inventory management?
Priority Software optimizes inventory levels, improves forecasting and demand planning, and provides real-time tracking and analytics to reduce overstocking and inaccuracies. Learn more.
How does Priority Software support omnichannel retail?
Priority Software provides centralized customer data, loyalty program management, advanced promotion engines, and omnichannel order fulfillment, ensuring a seamless customer experience across all sales channels.
Customer Success & Social Proof
What feedback have customers given about Priority Software?
Customers praise Priority Software for its user-friendly design, intuitive interface, and efficiency. It has a 4.1/5 rating on G2, with users highlighting ease of use, configurability, and effective support. See reviews.
Can you share specific customer success stories?
Yes, examples include Solara Adjustable Patio Covers improving project turnaround, Dejavoo growing without increasing headcount, Nautilus Designs achieving 30% order growth, and TOA Hotel & Spa enhancing guest experience. Read case studies.
Who are some of Priority Software's customers?
Customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Toyota, Flex, Teva, Outbrain, GSK, and more. See all customers.
How do customers rate Priority Software's ease of use?
Customers consistently rate Priority Software highly for ease of use, with testimonials noting its intuitive interface and minimal IT reliance. G2 rating is approximately 4.1/5. See testimonials.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and many products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds lacks depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, and provides a clean, user-friendly interface with responsive support.
How does Priority Optima compare to Protel?
Protel has a steep learning curve and limited integrations. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations.
Technical Requirements & Support
What technical requirements are needed to use Priority Software?
Priority Software is cloud-based and accessible from any desktop or mobile device with internet access. No on-premises infrastructure is required for most solutions.
Does Priority Software offer implementation and onboarding services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.
How can I get support for Priority Software?
Support is available via the Priority Software support portal, with resources including documentation, FAQs, and customer service. Access support.
Where can I find more resources about Priority Software?
You can find articles, brochures, webinars, videos, and FAQs in the resources section of the Priority Software website. Browse resources.
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When was this page last updated?
This page wast last updated on 12/12/2025 .