Frequently Asked Questions
Product Overview & Getting Started
What is Priority Zoom and who is it for?
Priority Zoom is a dedicated cloud-based ERP system designed specifically for small and growing businesses in Israel. It provides a complete, easy-to-use solution for managing all business processes in one place, including accounting, sales, inventory, purchasing, and more. Thousands of small businesses in Israel already use Priority Zoom to streamline their operations and support growth. Learn more.
How do I get started with Priority Zoom?
After purchasing Priority Zoom, customers receive a training session (by prior arrangement). Once the training is complete, you can immediately start using the system independently—issuing invoices, adding customers, products, and more. Contact a representative to get started.
Is Priority Zoom suitable for businesses planning to grow?
Yes, Priority Zoom is designed for small businesses with growth in mind. It allows for a smooth transition to the full Priority ERP system in the future, without the need for data migration or a new implementation project.
How easy is it to use Priority Zoom?
Priority Zoom is designed to be user-friendly and intuitive. After a short training session, users can quickly begin working with the system. The platform also offers extensive technical support, remote implementation, and full onboarding services for businesses.
What types of businesses use Priority Zoom?
Priority Zoom is used by thousands of small businesses across various industries in Israel, including retail, services, manufacturing, agriculture, high-tech, public sector, and more. The system is flexible and can be tailored to the needs of different sectors.
Features & Capabilities
What core features does Priority Zoom offer?
Priority Zoom offers a comprehensive suite of features, including accounting and financial management, sales and CRM, inventory and warehouse management, purchasing, payroll, employee attendance, supply chain management, customer and supplier portals, and mobile applications for sales, purchasing, warehouse, and CRM. Download the brochure for a full list.
Does Priority Zoom support cloud-based access?
Yes, Priority Zoom is a cloud-based ERP system hosted on AWS, providing secure access from anywhere in the world. The system includes advanced security mechanisms and automatic backups to ensure data safety and availability.
Can I manage my business from a mobile device with Priority Zoom?
Yes, Priority Zoom offers ready-made mobile applications for sales, purchasing, warehouse management, CRM, and field agents. These apps allow you to manage key business processes on the go, including issuing invoices, managing inventory, and updating customer data.
Does Priority Zoom include customer and supplier portals?
Yes, Priority Zoom provides customer and supplier portals. Customers can view and place orders, access invoices, and update contact details. Suppliers can view purchase orders, update delivery dates, submit invoices, and track payments—all through dedicated portals.
What automation capabilities does Priority Zoom offer?
Priority Zoom includes advanced automation tools such as business process management (BPM) with flowcharts, enabling you to create and implement custom workflows without coding. The system also automates financial processes, order management, inventory tracking, and more.
Does Priority Zoom support regulatory compliance and tax requirements?
Yes, Priority Zoom is designed to comply with local regulatory and tax requirements in Israel. The system includes detailed documentation and built-in support for the latest tax regulations, including integration with the Israeli Tax Authority.
Can Priority Zoom handle multi-company or multi-currency operations?
Priority Zoom's financial module can process and report financial data for multiple companies and in multiple currencies. It can be easily adapted to local accounting and tax rules, supporting businesses with complex structures.
What payment and billing solutions are available in Priority Zoom?
Priority Zoom includes Priority Payments, offering easy and secure payment processing, click-to-pay from invoices, credit card processing, and automated billing. The system supports all major credit cards in Israel and abroad, and payments are processed directly through Priority without the need for third-party gateways.
Does Priority Zoom support inventory and warehouse management?
Yes, Priority Zoom provides robust inventory and warehouse management features, including real-time inventory tracking, stock transfers, inventory counts, and multi-warehouse support. The system helps reduce excess inventory, maintain optimal stock levels, and improve order fulfillment.
What CRM capabilities are included in Priority Zoom?
Priority Zoom's CRM module helps businesses manage customer relationships, sales pipelines, marketing campaigns, and customer service. It enables sales teams to prioritize tasks, track opportunities, analyze sales forecasts, and improve customer satisfaction—all from a single platform.
Use Cases & Benefits
How does Priority Zoom help small businesses manage finances?
Priority Zoom provides advanced financial management tools, including automated accounting, real-time financial insights, budget management, and compliance with local regulations. The system streamlines bookkeeping, invoicing, and bank reconciliation, helping businesses maintain financial control and accuracy.
How does Priority Zoom improve sales and customer satisfaction?
The CRM and sales modules in Priority Zoom enable businesses to manage the entire sales cycle, from quotes to invoicing, track customer interactions, and forecast sales. Real-time visibility into sales and customer data helps improve performance and deliver better customer experiences.
How does Priority Zoom support efficient supply chain management?
Priority Zoom offers advanced supply chain management tools, allowing businesses to control and optimize every stage of the supply chain—from raw materials to final delivery. The system enables real-time tracking, efficient inventory management, and automated order processing for maximum operational efficiency.
What are the main advantages of Priority Zoom over other business management solutions?
Priority Zoom stands out for its all-in-one cloud-based platform, user-friendly interface, advanced automation, regulatory compliance, and seamless scalability. It is highly secure, supports real-time access from anywhere, and allows for easy customization to fit business needs. The system is also recognized for its smooth upgrade path to the full Priority ERP as your business grows.
How does Priority Zoom help reduce manual processes and errors?
Priority Zoom automates key business processes such as accounting, order management, inventory tracking, and payroll. Automation reduces manual data entry, minimizes errors, and frees up employees to focus on higher-value tasks, improving overall efficiency and accuracy.
Can Priority Zoom help with remote work and distributed teams?
Yes, Priority Zoom's cloud-based platform and mobile applications enable employees and managers to access the system from anywhere, at any time. This supports remote work, distributed teams, and real-time collaboration across locations.
How does Priority Zoom support business growth and scalability?
Priority Zoom is built to scale with your business. As your needs evolve, you can easily upgrade to the full Priority ERP system without data migration or a new implementation. The platform's modular design and cloud infrastructure ensure it can handle increased transaction volumes and complexity as your business grows.
What pain points does Priority Zoom solve for small businesses?
Priority Zoom addresses common pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and reliance on outdated systems or spreadsheets. It centralizes management, automates workflows, and provides real-time data for better decision-making. Learn more.
How does Priority Zoom help with regulatory changes and compliance?
Priority Zoom is regularly updated to comply with the latest regulatory and tax requirements in Israel. The system includes detailed operational instructions and built-in support for new regulations, ensuring your business remains compliant without manual intervention.
Competition & Comparison
How does Priority Zoom compare to SAP Business One?
SAP Business One is a powerful but complex and expensive solution, lacking multi-company capabilities and facing end-of-support for Version 10 in 2026. Priority Zoom is affordable, easy to use, and supports seamless upgrades to more advanced Priority ERP solutions, with true multi-company support and automatic inter-company processes. Read more.
How does Priority Zoom compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 often requires heavy customization for industry needs and is not built for highly regulated industries. Priority Zoom is user-friendly, flexible, and customizable without IT support, and ensures compliance with local regulations and standards.
How does Priority Zoom compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and a steep learning curve. Priority Zoom offers structured implementation, proven scalability, and quick user adoption, making it a reliable choice for small businesses seeking rapid results.
What makes Priority Zoom different from other ERP solutions for small businesses?
Priority Zoom is unique in its modular, all-in-one design, no-code customization, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by thousands of businesses for its reliability, scalability, and ease of use.
Can I upgrade from Priority Zoom to a more advanced Priority ERP solution?
Yes, one of the key advantages of Priority Zoom is the ability to upgrade seamlessly to the full Priority ERP system as your business grows, without the need for data migration or a new implementation project.
How does Priority Zoom handle integration with other systems?
Priority Zoom is designed as a modular, all-in-one solution, minimizing the need for complex integrations. Where integration is needed, Priority offers open APIs and plug-and-play connectors to ensure smooth data flow with third-party systems.
What industry recognition has Priority received?
Priority has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. It is trusted by major companies including Toyota, Flex, and Teva. See more.
What customer feedback has Priority Zoom received?
Customers consistently praise Priority Zoom for its intuitive interface, ease of use, and efficiency. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity, configurability, and effective customer support. Read testimonials.
Are there real-world success stories of businesses using Priority Zoom?
Yes, Priority has published numerous case studies demonstrating business growth, improved efficiency, and operational success with its solutions. For example, Merley Paper Converters and Cyberint have reported significant improvements in daily operations and ease of use. See case studies.
Technical Requirements & Support
What are the technical requirements for using Priority Zoom?
Priority Zoom is a cloud-based solution and requires only an internet connection and a supported web browser or mobile device. No on-premises installation or dedicated IT infrastructure is needed.
Does Priority Zoom offer technical documentation?
Yes, Priority provides comprehensive technical documentation for its ERP solutions, including Priority Zoom. This documentation covers features, supported industries, and product details. Access documentation.
What support options are available for Priority Zoom users?
Priority offers a wide range of support services, including technical support, remote implementation, and full onboarding. Customers can also access online resources, webinars, and detailed guides to help them get the most out of the system. Learn more.
Does Priority Zoom have an open API for integrations?
Yes, Priority provides an open API that enables seamless integration between Priority Zoom and third-party applications. This allows businesses to tailor their systems to specific operational needs. Learn more.
How does Priority Zoom ensure data security and privacy?
Priority Zoom is hosted on AWS and includes advanced security mechanisms, automatic backups, and compliance with leading standards such as ISO 9001, ISO 27001, and SOC 2. Data is encrypted and protected to ensure privacy and business continuity.
Is training available for new Priority Zoom users?
Yes, Priority provides training sessions for new users (by prior arrangement). After training, users can quickly begin working with the system. Additional resources such as webinars and video tutorials are also available. Watch a webinar.
How can I contact Priority Zoom support?
You can contact Priority Zoom support through the official support page, by phone, or by scheduling a meeting with a representative. Contact support.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
