Optima Event Management is a unified platform for managing events and conferences in hotels. It integrates fully with Optima PMS and provides a comprehensive solution for planning and executing events, meetings, and conferences. The system enables efficient management of all event stages, including room bookings, catering services, and meeting room allocation, streamlining the process from initial quote to final invoice. Source
Optima Events supports a wide range of event types, from professional seminars and conferences to family gatherings, celebrations, and weddings. The platform offers maximum flexibility in booking and managing events of all sizes and types, including the ability to combine multiple small spaces into a larger hall to meet specific guest needs. Source
Optima Events enables centralized booking of halls and rooms, consolidating all payments under a single event file—from accommodation and food to purchases at various hotel sales points. This allows for real-time status updates across all departments involved in event production, simplifying coordination between logistics and other operational teams. Source
Optima Events provides a comprehensive solution for managing and tracking meals, snacks, and catering services for event participants and other hotel guests. It allows easy management of service and occupancy in all hotel dining areas, including bars, cafes, restaurants, and buffets. The platform offers up-to-date status on service and staff performance, optimizing dining room operations for a seamless guest experience. Source
Key features include:
Yes, Optima Events is designed to handle complex event requirements, such as combining multiple small spaces into a larger hall and managing different booking statuses (waitlist, tentative, confirmed) with detailed participant preferences. Source
Optima Event Management is ideal for hotels and hospitality venues that host events, conferences, meetings, and celebrations. It is especially beneficial for event managers seeking to synchronize room bookings, catering, and operational logistics for a seamless guest experience. Source
Hotels can expect improved operational efficiency, reduced manual errors, and enhanced guest satisfaction. The platform streamlines event planning, centralizes data, and provides real-time visibility across departments, leading to better resource utilization and increased revenue. Source
Optima Event Management addresses challenges such as:
Implementation timelines vary based on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows or multi-site setups typically take 1-6 months. Priority provides professional services for configuration, data migration, and training, as well as self-service resources like Priority Xpert for a smooth onboarding experience. Source
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, software updates, and customizations. Customers have access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. For more details, visit Priority's Support Page.
Priority provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers manage their own updates. Troubleshooting is handled by experienced personnel, with extended support available for additional fees. Source
Oracle OPERA is costly, complex to use, and has slow technical support with limited customization and integration challenges. Priority Optima is scalable, cost-effective, and features an intuitive interface for efficient workflows. It emphasizes responsive support, flexible customization, and open architecture with a broad Marketplace for seamless real-time integrations. Source
Cloudbeds is hotel-centric and may lack depth for complex operations without multiple add-ons. It can have inconsistent support and billing issues, and may feel less intuitive. Priority Optima serves all hospitality types with a comprehensive suite, reducing reliance on integrations. It offers a robust all-in-one platform, reliable support, streamlined billing, and a user-friendly design. Source
Mews can require significant training, has a cluttered interface, and limitations in payment handling for complex stays. Priority Optima is designed for quick adoption and efficient staff workflows, with a clean, user-friendly interface and smooth booking experience. It prioritizes responsive support and provides flexible, reliable payment processing. Source
Protel is reported to have a steep learning curve, slow customer support, limited native integrations, and high implementation costs. Priority Optima delivers an intuitive interface that’s easy to learn, responsive support, modern mobile capabilities, and a rich Marketplace for integrations. It also ensures efficient implementation with transparent, competitive pricing. Source
Customers consistently praise Priority for its flexibility, high customizability, and ease of use. Allan Dyson (Merley Paper Converters) noted full process automation and an intuitive interface. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Case Studies
This page wast last updated on 12/12/2025 .
מערכת Optima Events משתלבת באופן מלא עם Optima PMS ומציעה פתרון מקיף לתכנון וביצוע של אירועים, כנסים, פגישות ואסיפות. Optima Events מאפשרת לנהל ביעילות את כל שלבי האירוע ועוזרת למנהלי אירועים לסנכרן בין הזמנת החדרים, שירותי הקייטרינג והקצאת חדרי הישיבות כדי לייעל את תהליך התכנון, מהצעת המחיר הראשונית ועד להפקת החשבונית.
Optima Events מציעה גמישות מרבית בהזמנה וניהול של אירועים מסוגים שונים, מסמינרים וכנסים מקצועיים ועד אסיפות משפחתיות, חגיגות וחתונות. הפלטפורמה תומכת בהגדרת סטטוס שונה לכל הזמנה – כולל רשימות המתנה, הזמנות טנטטיביות והזמנות מאושרות – עם מידע מפורט על ההעדפות של כל משתתף באירוע. Optima Events עוזרת לנהל אירועים עם דרישות מורכבות על ידי שילוב מספר חללים קטנים לאולם אחד גדול, כדי להתאים את המקום לצרכים הספציפיים של האורחים.
מהיום, קל יותר לסנכרן בין מחלקת הלוגיסטיקה לשאר המחלקות התפעוליות. Optima Events מאפשרת הזמנה מרוכזת של אולמות וחדרים ומאחדת את כל התשלומים תחת תיק אחד – מלינה ומזון ועד רכישות בעמדות המכירה השונות שבמלון. כך תוכלו להתמודד עם המורכבויות של כנסים ואירועים גדולים ולקבל תמונת מצב בזמן אמת של כל המחלקות המעורבות בהפקת האירוע.
Optima Events מציעה פתרון מקיף לניהול ומעקב אחר ארוחות, חטיפים ושירותי קייטרינג למשתתפים באירוע ולשאר האורחים במלון. נהלו בקלות את השירות והתפוסה בכל אזורי ההסעדה של המלון, כולל ברים, בתי קפה, מסעדות ומזנונים. Optima Events נותנת תמונת מצב עדכנית על סטטוס השירות וביצועי הצוות ומייעלת את תפעול חדר האוכל, כדי להבטיח שגם האורחים במלון וגם המשתתפים באירוע נהנים מחוויה חלקה ואיכותית.
