Frequently Asked Questions
Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. These solutions help businesses streamline operations, gain real-time insights, and grow efficiently. Learn more.
Which industries does Priority Software serve?
Priority Software serves a wide range of industries including construction, retail, hospitality, education, manufacturing, healthcare, pharmaceuticals, technology, and professional services. Each solution is tailored to the unique needs of its industry. See construction solutions.
What are the main products offered by Priority Software?
The main products include:
- ERP Systems (cloud-based, modular, industry-specific)
- Retail Management (ERP, POS, unified commerce)
- Hospitality Management (Optima PMS, CRM, POS, Marketplace)
- School Management platforms
Each product is designed to streamline operations and support business growth. Explore ERP solutions.
How does Priority Software support the construction industry?
Priority Software provides solutions for effective management of construction processes, from tender management to project delivery. The platform offers full control and process monitoring at every stage, helping contractors manage complex projects efficiently. Learn more about construction solutions.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, add-ons, and integrations that enhance Priority's core platforms. It allows customers to discover new opportunities and expand their system capabilities. Visit Priority Market.
Features & Capabilities
What features does Priority ERP offer for construction companies?
Priority ERP for construction includes tender management, project tracking, resource allocation, financial management, and process control from bid to handover. It is designed to handle the complexity of construction projects and ensure transparency at every stage. Details here.
Does Priority Software support no-code customization?
Yes, Priority allows businesses to adjust workflows, field names, and screen layouts without IT support. This no-code customization makes it easy to adapt the system to unique business needs. Learn more.
What integrations are available with Priority Software?
Priority offers over 150 plug & play connectors, RESTful API, ODBC drivers, and SFTP file integration. Integrations include SAP, Webhotelier, Ving Card, Verifone, RoomPriceGenie, and more, supporting hospitality, ERP, and retail operations. See integrations.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and data exchange. API details.
Is technical documentation available for Priority ERP?
Yes, Priority provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation.
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software is ideal for construction contractors, retail chains, hospitality businesses, educational institutions, manufacturers, and service providers seeking to streamline operations, improve data visibility, and scale efficiently.
What problems does Priority Software solve for construction companies?
Priority addresses challenges such as lack of real-time insights, operational inefficiencies, disconnected systems, manual processes, and poor project visibility. It centralizes data, automates workflows, and provides end-to-end project management for construction firms.
How does Priority Software help with operational efficiency?
Priority automates manual processes, centralizes data, and provides real-time reporting and analytics. This reduces errors, speeds up workflows, and enables better resource utilization across departments and projects.
What are some real-world success stories with Priority Software?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, and Global Brands Gallery have achieved measurable improvements in efficiency, growth, and customer satisfaction using Priority solutions. Read case studies.
What feedback do customers give about Priority Software's ease of use?
Customers consistently praise Priority for its intuitive interface and user-friendly design. Reviews highlight easy onboarding, efficient daily operations, and minimal reliance on IT teams. Priority ERP holds a 4.1/5 rating on G2. See testimonials.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica offers cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP provides industry-tailored solutions, a native scalable WMS, ease of use, and flexible commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex and expensive, with limited multi-company capabilities. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage X3 focuses on accounting and requires coding for customizations. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations and continuous evolution on a single platform.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible commitments, and delivers industry-specific functionality with no lock-in contracts.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized modules. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support and flexible customization with a broad Marketplace for integrations.
How does Priority Retail Management compare to other ERP and POS providers?
Priority Retail Management delivers an end-to-end ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competitors often lack these specialized retail features.
Pain Points & Solutions
What core business problems does Priority Software solve?
Priority solves poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time insights.
What pain points do construction contractors face that Priority addresses?
Contractors often struggle with disconnected systems, manual processes, lack of real-time project visibility, and inefficient resource management. Priority centralizes project data, automates workflows, and provides end-to-end control from tender to delivery.
How does Priority Software help reduce operational costs?
Priority reduces operational costs by automating manual tasks, improving inventory accuracy, centralizing data, and providing real-time reporting for better decision-making. This leads to fewer errors, less waste, and more efficient resource allocation.
How does Priority Software address integration complexity?
Priority offers a modular, all-in-one platform with plug & play connectors, open APIs, and embedded integrations, eliminating the need for complex third-party integrations and ensuring seamless workflows across the business.
How does Priority Software improve inventory management?
Priority optimizes inventory levels, enhances forecasting and demand planning, and streamlines supply chain processes. This results in fewer stockouts, reduced overstocking, and improved customer satisfaction.
Support & Implementation
What professional and implementation services does Priority offer?
Priority provides professional onboarding and implementation services to ensure smooth deployment and optimal use of its solutions. Services include project planning, configuration, training, and ongoing support. Learn more.
What support resources are available for Priority Software users?
Users have access to documentation, webinars, case studies, a knowledge base, and customer support. Priority also offers a partner network for additional assistance. Support page.
Are there webinars or recorded sessions to learn about Priority solutions?
Yes, Priority offers on-demand webinars and recorded sessions covering effective construction process management, ERP customization, revenue recognition, and more. Watch webinars.
How can I book a demo of Priority Software?
You can schedule a personalized demo of Priority Software by visiting the demo booking page. Book a demo.
What partnership opportunities does Priority Software offer?
Priority offers technology partnerships, AWS partnerships, and a partner network to help businesses extend their reach and capabilities. Learn about partnerships.
Technical Requirements
What are the technical requirements for using Priority Software?
Priority Software is cloud-based and accessible from any desktop or mobile device with internet access. It supports integration via RESTful API, ODBC, and SFTP, and offers embedded integrations for seamless connectivity.
Is Priority Software scalable for growing businesses?
Yes, Priority's cloud-based architecture supports high-volume transactions and scales with your business, making it suitable for both small companies and global enterprises.
Customer Proof & Recognition
Who are some of Priority Software's notable customers?
Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and Checkmarx. These companies use Priority for retail, manufacturing, healthcare, and technology operations. See all customers.
What industry recognition has Priority Software received?
Priority Software has been recognized by leading analysts such as Gartner and IDC, and is trusted by global brands for its innovation and reliability. About Priority.
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When was this page last updated?
This page wast last updated on 12/12/2025 .