Israel – Rosh Haayin
Customer Experience

Customer Migration Project Manager

We're seeking an experienced Customer Migration Project Manager to lead migrations from legacy to next-generation Priority solutions within our CX PMO team.

We're looking for a results-driven professional with proven track record managing complex customer projects.
Someone who drives decisions and accountability while maintaining strong customer relationships.
A problem-solver who identifies risks early and develops creative solutions.
An adaptable team player who thrives in dynamic, fast-changing environments.

Responsibilities:

  • Manage customer migration pipeline – track status, maintain data accuracy, coordinate with all legacy product users
  • Plan and coordinate migrations – develop customized timelines, roadmaps, and transition plans for each customer
  • Serve as primary customer contact – provide ongoing communication and professional support throughout migrations
  • Collaborate cross-functionally – work with Product, R&D, Technical Support, Customer Relations, and Delivery to ensure migration success
  • Identify and resolve issues – spot blockers early, create action plans, execute solutions
  • Report progress – deliver regular updates on metrics, KPIs, and migration velocity

Requirements:

  • B.A./B.Sc Business Administration, Industrial Management, Computer Science, or related field
  • 3-5 years managing customer-facing projects (implementation, delivery, integration)
  • Hands-on experience with Priority ERP required, familiarity with Priority's SCM and mobile solutions.
  • Ability to manage multiple stakeholders and diverse customer profiles
  • Strong attention to detail and technical aptitude
  • Excellent project management and organizational skills
  • Business fluency in Hebrew and English (written and verbal)

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