Frequently Asked Questions
Product Overview & Core Capabilities
What is Priority ERP and what does it offer?
Priority ERP is a flexible, scalable, and open cloud-based enterprise resource planning system designed to help businesses streamline operations, make smarter decisions, and accelerate growth. It offers a comprehensive suite of modules including financial management, CRM, supply chain, manufacturing, project management, HR, warehouse management, equipment rental, business intelligence, and more. The platform is recognized for its intuitive interface, AI-driven automation, and real-time data access from any device.
Which industries does Priority ERP support?
Priority ERP supports a wide range of industries, including agriculture, construction and real estate, electronics, financial services, healthcare, manufacturing, medical devices, municipalities, non-profits, pharmaceuticals, professional services, wholesale and logistics, software and technology, and retail. Each industry benefits from tailored modules and features designed to address its unique operational needs. Learn more
What are the main modules and functions available in Priority ERP?
Priority ERP provides a rich set of modules, including financial services, CRM and sales, supply chain management, manufacturing, distribution, project management, warehouse management, equipment rental, human resources, business intelligence, process management, employee attendance, and mobile applications. These modules can be customized and extended to fit specific business requirements. See full list
How does Priority ERP use artificial intelligence (AI)?
Priority ERP integrates advanced AI and machine learning directly into its core platform. The aiERP solution enables users to interact with the system in natural language, automate complex business rules, generate and summarize custom reports, forecast inventory and sales, predict risks, and optimize logistics. AI-driven recommendations and automation help users increase efficiency and productivity across all business processes.
Can I access Priority ERP from mobile devices?
Yes, Priority ERP offers a suite of mobile applications that provide real-time access to business data and functions from any tablet or smartphone. Users can choose from a variety of pre-built mobile apps tailored for different roles or customize their own apps without coding, enabling efficient work on the go.
What technical documentation is available for Priority ERP?
Priority Software provides comprehensive technical documentation covering features, supported industries, and product details for Priority ERP. This resource helps prospects and customers understand the platform's capabilities and implementation requirements. Access documentation
Features & Capabilities
What makes Priority ERP flexible and scalable?
Priority ERP is built on a cloud-based, open architecture hosted on AWS, offering high security, scalability, and flexibility. Its modular design allows businesses to adapt the system to current needs and market changes, adopt advanced business models, and expand into new markets and territories with ease.
Does Priority ERP support no-code customization?
Yes, Priority ERP enables users to customize workflows, field names, screen layouts, and business logic without the need for coding or IT support. This empowers organizations to quickly adapt the system to their unique processes and requirements.
What automation features are included in Priority ERP?
Priority ERP includes built-in automated workflows, AI-driven recommendations, and process automation tools. These features help reduce manual work, minimize errors, and allow employees to focus on higher-value tasks, improving overall operational efficiency.
How does Priority ERP handle integrations with other systems?
Priority ERP offers a wide range of integration options, including over 150 plug & play connectors, RESTful APIs, ODBC drivers, and file integration via SFTP. The open architecture supports embedded integrations and unlimited connectivity, making it easy to connect with third-party applications and legacy systems. Learn more about the Open API
Does Priority ERP provide advanced analytics and reporting?
Yes, Priority ERP includes hundreds of pre-defined reports and no-code reporting tools. These enable users to generate actionable insights, monitor KPIs, and make informed business decisions without relying on IT teams.
Is Priority ERP suitable for multi-company operations?
Yes, Priority ERP supports true multi-company operations, including automatic inter-company processes. This makes it ideal for organizations managing multiple entities or subsidiaries within a single platform.
What kind of support and implementation services does Priority offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its ERP solutions. These services include structured implementation methodologies, training, and ongoing support. Learn more
Use Cases & Benefits
Who can benefit from using Priority ERP?
Priority ERP is designed for organizations of all sizes, from small businesses to global enterprises, across industries such as retail, manufacturing, healthcare, technology, and more. It is especially valuable for companies seeking to modernize operations, improve efficiency, and gain real-time business insights.
What business challenges does Priority ERP solve?
Priority ERP addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time insights to drive better outcomes.
How does Priority ERP help with operational efficiency?
Priority ERP improves operational efficiency by automating repetitive tasks, streamlining workflows, and providing AI-driven recommendations. This allows employees to focus on strategic activities, reduces errors, and accelerates business processes across departments.
How does Priority ERP support decision-making?
Priority ERP provides real-time business insights, advanced analytics, and customizable reports, enabling managers and executives to make informed decisions quickly. The system's AI capabilities further enhance forecasting and risk assessment.
Can Priority ERP help businesses expand into new markets?
Yes, Priority ERP's scalable and flexible architecture allows businesses to adopt new business models and expand into new markets and territories. Its multi-language, multi-currency, and multi-company support make it suitable for global operations.
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its user-friendly design and intuitive interface. Reviews highlight its efficiency, quick learning curve, and the ability for employees to manage daily tasks without heavy reliance on IT. Priority ERP holds a rating of approximately 4.1/5 on G2, with users noting its configurability and simplicity. Read more
Are there real-world success stories with Priority ERP?
Yes, Priority ERP has numerous customer success stories across industries. For example, Solara Adjustable Patio Covers improved project turnaround times, Nautilus Designs saw a 30% growth in order volume, and Dunlop Systems increased trust in data accuracy. Case studies are available on the Priority case studies page.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Recognition & Customer Proof
What industry recognition has Priority ERP received?
Priority ERP has received international recognition for innovation, including being listed in Gartner's Magic Quadrant™ 2025 for Cloud ERP for Product-Centric Enterprises, named a Major Player in IDC's MarketScape for AI-Enabled ERP 2025, ranked #1 by TEC for SMB ERP solutions in 2025, and awarded "Customer Choice" in SoftwareSuggest's Winter 2024 awards. G2 also recognized Priority as a High Performer in multiple ERP categories in its Winter 2023 report.
Who are some of Priority ERP's notable customers?
Priority ERP is trusted by over 75,000 companies in 70 countries, including global brands such as Toyota, Flex, Teva, GSK, Adidas, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Hoka, Outbrain, Brinks, eToro, and more. See full customer list
What do customers say about Priority ERP's performance?
Customers highlight Priority ERP's user-friendly design, efficiency, and configurability. For example, Merley Paper Converters praised its intuitive interface, and Cyberint noted it was much easier to operate than other ERP solutions. Priority ERP has a G2 rating of approximately 4.1/5. Read case studies
Where can I find more customer success stories for Priority ERP?
A comprehensive list of customer case studies is available on the Priority Software website, featuring companies like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain. Explore case studies
Technical Requirements & Integrations
Does Priority ERP offer an open API for integrations?
Yes, Priority ERP provides an Open API that enables seamless integration with third-party applications. This allows businesses to create custom integrations and tailor the system to their specific operational needs. Learn more
What types of integrations are available for Priority ERP?
Priority ERP supports over 150 plug & play connectors, RESTful APIs, ODBC drivers, and file integration via SFTP. It also offers embedded integrations and unlimited connectivity, making it easy to connect with hospitality, retail, and ERP systems such as SAP, Verifone, Webhotelier, and more. See integration options
Is there a marketplace for extended solutions with Priority ERP?
Yes, Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance the core ERP platform. Visit Priority Market
Pain Points & Problem Solving
What pain points does Priority ERP address for retail businesses?
Priority ERP helps retail businesses overcome challenges such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs. It centralizes data, automates processes, and supports omnichannel operations for improved efficiency and customer satisfaction.
How does Priority ERP help manufacturing companies?
Priority ERP provides manufacturing companies with real-time traceability, improved quality control, optimized inventory management, and automated workflows. These features help reduce recalls, improve forecasting, and increase operational efficiency. Learn more
How does Priority ERP address integration complexity?
Priority ERP's modular, all-in-one solution eliminates the need for complex integrations by providing seamless workflows across operations and customer engagement. Its open architecture and extensive integration options further reduce implementation challenges and costs.
How does Priority ERP help organizations move away from outdated systems?
Priority ERP replaces outdated systems and spreadsheets with a centralized, future-proof platform. This reduces operational risk, streamlines processes, and empowers better decision-making with real-time data and automation.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
