Frequently Asked Questions
Product Overview & Company Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. Learn more.
Which industries does Priority Software serve?
Priority Software serves a wide range of industries, including retail, manufacturing, healthcare, pharmaceuticals, technology, hospitality, education, and more. Solutions are tailored to the unique needs of each sector. See industry solutions.
How long has Priority Software been in business?
Priority Software was founded in 1986 and has been delivering advanced, flexible, and scalable management solutions for nearly four decades. Read our story.
How many customers does Priority Software have?
Priority Software is trusted by over 75,000 companies across 70 countries worldwide. See customer stories.
What is Priority Software's vision?
Priority Software's vision is to empower businesses with innovative, cloud-based management solutions that drive efficiency, agility, and growth in a rapidly changing market. Learn more about our vision.
Features & Capabilities
What are the main features of Priority ERP?
Priority ERP offers comprehensive modules for financial management, supply chain, project management, HR, payroll, CRM, business intelligence, warehouse management, and more. It supports no-code customizations, advanced analytics, automation, and industry-specific features. Explore ERP features.
Does Priority Software support no-code customizations?
Yes, Priority allows businesses to easily adjust workflows, field names, and screen layouts without IT support, enabling rapid adaptation to changing needs. Learn about customization.
What analytics and reporting capabilities does Priority offer?
Priority provides hundreds of pre-defined reports, no-code reporting tools, and advanced analytics to deliver actionable business insights for better decision-making. See analytics features.
Does Priority Software offer industry-specific solutions?
Yes, Priority delivers tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, and education, ensuring each sector's unique requirements are met. Industry solutions.
What integrations are available with Priority Software?
Priority offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC, RESTful API, and SFTP for third-party tools. Integrations include SAP, Webhotelier, Verifone, SiteMinder, and more. See integrations.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. API documentation.
Is technical documentation available for Priority Software?
Yes, Priority provides comprehensive technical documentation covering features, industries, and supported products. Access documentation.
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software is ideal for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, technology, hospitality, and education. See customer stories.
What business problems does Priority Software solve?
Priority addresses poor quality control, lack of data flow, inventory management issues, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Learn more.
How does Priority Software help retail businesses?
Priority provides real-time insights, centralized inventory management, omnichannel order fulfillment, loyalty program support, and advanced promotion engines, helping retailers reduce costs, improve customer experience, and drive growth. Retail solutions.
How does Priority Software support manufacturing companies?
Priority ERP offers real-time traceability, production data accuracy, supply chain optimization, and automation, enabling manufacturers to improve quality control, forecasting, and operational efficiency. Manufacturing solutions.
What are some real-world success stories of Priority Software customers?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction. Read case studies.
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity, configurability, and efficient support. See reviews.
How does Priority Software help organizations transition from legacy systems?
Priority offers a scalable, future-proof platform that reduces downtime and disruption during migration from outdated or unsupported systems, ensuring business continuity and growth. ERP migration.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards. See comparison.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports true multi-company operations, and does not require forced migrations. Read more.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. See details.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and a long learning curve. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. Learn more.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex, with slow support and limited customization. Priority Optima is scalable, cost-effective, intuitive, and offers flexible customization and a broad Marketplace for integrations. See Optima Marketplace.
How does Priority Retail Management compare to POS and unified commerce providers?
Unlike providers that focus only on POS or require multiple integrations, Priority Retail Management delivers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, ensuring seamless operations. Learn more.
Why should a customer choose Priority Software over competitors?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by Gartner, IDC, and trusted brands like Toyota and Teva. See why customers choose us.
Performance, Recognition & Customer Proof
What awards and recognition has Priority Software received?
Priority Software has been recognized in Gartner's Magic Quadrant™ 2025 for Cloud ERP, named a Major Player in IDC's MarketScape for AI-Enabled ERP 2025, ranked #1 by TEC for SMB ERP in 2025, and received G2's High Performer badge in 2023. See awards.
What is the customer satisfaction rating for Priority ERP?
Priority ERP has a customer satisfaction rating of approximately 4.1/5 on G2, with users highlighting its ease of use, configurability, and effective support. See G2 reviews.
Who are some of Priority Software's notable customers?
Notable customers include Toyota, Flex, Teva, GSK, Ace Hardware, ALDO, Adidas, Outbrain, Dunlop, and many more across various industries. See customer list.
Can you share a customer testimonial about Priority Software?
Allan Dyson, Owner of Merley Paper Converters, said: "The system's ease of use and intuitive interface allow employees to manage daily tasks and share information without relying on the IT team." Read the full story.
How does Priority Software ensure high product performance?
Priority Software is designed for exceptional performance, with customers praising its intuitive interface, efficiency, and user-configurability. Real-world success stories and a 4.1/5 G2 rating support its reliability. See performance feedback.
Technical Requirements & Support
What technical support and implementation services does Priority Software offer?
Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions, including training, migration, and ongoing support. Learn about services.
Does Priority Software offer a marketplace for extended solutions?
Yes, Priority Market is a dedicated marketplace for extended solutions, add-ons, and integrations to enhance your Priority platform. Visit Priority Market.
What partnership opportunities are available with Priority Software?
Priority offers technology partnerships, AWS partnerships, and a global partner network to help businesses extend their reach and capabilities. Become a partner.
Where can I find more resources and documentation about Priority Software?
You can access articles, brochures, webinars, videos, and FAQs in the resources section of the Priority Software website. Browse resources.
How can I contact Priority Software for support or a demo?
You can contact Priority Software via the website's contact page or book a demo directly. Contact us | Book a demo.
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When was this page last updated?
This page wast last updated on 12/12/2025 .